Carpet Cleaner Dental Assistant

Tonia Schwanke

Po. Box **

Whitehall, Wisconsin 54773

Phone: 507-***-****

E-Mail: *************@*****.***

Summary

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering 20 years of industry performance rooted in integrity and hard work.

Competent housekeeping with over 20 years of experience in providing excellent housekeeping services in hotel and private residence settings. Capable of handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods.

Well-organized individual possessing excellent time management and cleaning skills. Trustworthy professional capable of accepting direction and following through. In-depth knowledge of cleaning equipment operations. Available 40+ hours per week.

Meticulous housekeeper with 20 years of experience in maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing and clothes laundering. Proven history of performing with excellent work ethic and dependability.

Skilled Cleaning professional with 20 years of experience managing upkeep of hotel facilities. Able to work long shifts independently and efficiently to carry out all types of routine cleaning needs.

Skills

Interior and exterior cleaning

Polishing surfaces

Closet detailing

Natural cleaning products

Chemical cleaning

Washing windows

Dusting

Cleaning methods

Light fixtures and ceiling fans

Ergonomics and safety training

Mopping and buffing floors

Supply inventory management

Hardworking

Guest amenity replenishment

Self-directed

Stocking bathrooms

Restroom detailing

Customer-oriented

Experience

August 2019 to November 2019

Day's Inn Winona, MN

Housekeeper

Replenished hotel amenities such as drinking glasses and writing supplies

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures

Requested maintenance orders to fix non-working equipment and address any room damage

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash

Washed and polished glass windows and doors to keep entryways clear and professional

Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done

Swept and damp-mopped private stairways and hallways

Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers

Swept and vacuumed floors, hallways and stairwells

Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions

Dusted and vacuumed 10-15 rooms a day average assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily

Moved beds, sofas and other furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas

Kept utility sink rooms in clean, neat and orderly condition

Implemented innovative step-savers, reducing average cleaning time per room from 35 minutes to 25 minutes

Hand dusted and wiped clean office furniture, fixtures and window sills

Thoroughly cleaned hotels establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment

Stripped floors using electrical cleaning equipment

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom

Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions

Safely used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents

Provided deep cleaning services for areas in need of additional sanitation

Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention by 10%

Collected trash from receptacles and surfaces, discreetly removing items for disposal

Stocked toilet tissue and paper towels, as well as other restroom supplies

Supplied guests with extra towels and toiletries when requested

Organized supplies for efficient use based on expected customer needs

Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs

Dusted ceiling air conditioning diffusers and ventilation systems

Replaced sheets and pillowcases daily and used hospitality corners on all beds

Set up and cleaned banquet and conference rooms

September 2017 to April 2019

Super 8 Winona, MN

Housekeeper

Requested maintenance orders to fix non-working equipment and address any room damage

Collected trash from receptacles and surfaces, discreetly removing items for disposal

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures

Spot cleaned carpets using industrial carpet cleaner

Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs

Set up and cleaned banquet and conference rooms

Replaced sheets and pillowcases daily and used hospitality corners on all beds

Cleaned rooms to satisfaction of over 10-15 daily clients

Washed and polished glass windows and doors to keep entryways clear and professional

Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions

Reported all maintenance issues to the housekeeping status board

Draped and folded guests' clothing, paired shoes and neatly arranged toiletries

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash

Safely used cleaning equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents

Provided deep cleaning services for areas in need of additional sanitation

Managed client laundry with proper care and attention to needs of different linens and articles of clothing

Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness

Changed and laundered sheets, removing stains by using blood removers, makeup removers, and grease removers to restore all linens to pristine condition

Kept utility sink rooms in clean, neat and orderly condition

Organized supplies for efficient use based on expected customer needs

Reduced average cleaning time per room from 30 to 25 minutes

Stripped floors using electrical cleaning equipment

Collected trash from premises and removed to designated areas to alleviate bad odors

Dusted ceiling air conditioning diffusers and ventilation systems

Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen

Hand dusted and wiped clean office furniture, fixtures and window sills

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom

Dusted and vacuumed all assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily

Swept and damp-mopped private stairways and hallways

Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels

Moved beds, sofas and other furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas

Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention by 10%

Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done

Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions

Thoroughly cleaned hotel establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment

Stocked toilet tissue and paper towels, as well as other restroom supplies

Swept and vacuumed floors, hallways and stairwells

Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers

Responded to guest requests for linens and bathroom items quickly, which increased patron satisfaction rates by 10% on company scorecards

Cleaned and returned vacant rooms to occupant-ready status

Replenished hotel amenities such as drinking glasses and writing supplies

Supplied guests with extra towels and toiletries when requested

Mentored new housekeepers by explaining departmental procedures and offering assistance in finding necessary cleaning items

Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh

September 2017 to February 2019

St. Mary's University Winona, MN

Server

Prepared salads and appetizers to back up kitchen staff

Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests

Managed closing duties, including restocking items and reconciling cash drawer

Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly

Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts

Arranged each place setting attractively and verified all items were clean and free from water spots and chips

Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied

Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination

Served average of 280-300 patrons daily at St. Mary's University restaurant with consistent recommendations for exceptional service

Cleaned dining area between guests with efficient sweeping, glass washing and spill removal

Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols

Education and Training

Penn Foster University

Associate in Dental Assistant Dental Assistant

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