Home Address

**** ****** **

Mission TX

Zip Code 78574

Mobil

(956-***-**-**

Email

adn6cq@r.postjobfree.com

Language:

English & Spanish

Education

Master of Business Administration

with a concentration in Human

Resources, FACPYA, In Progress

Business Administration Degree,

Universidad del Valle de México,

2005-2010

Campus Cumbres

High School, Bilingual Program,

Instituto Tecnológico de Estudios

Superiores, 2001-2005

Hobbies:

Running & Hiking

Work Experience

Conduent Monterrey, N.L. Mexico

December 2018-Current

Human Resources Generalist

Respond to Inquiries in regard to Human Resources for all U.S. managers and employees. Use of appropriate tracking and information software. Respond to telephone inquiries and complaints referencing and in compliance with US Labor law, company policies and procedures.

Provide coaching and counseling to managers and employees on employee relations issues, including conflict resolution, employee issues &corrective actions. Gather confidential and sensitive information to analyze, research/resolve inquiries and log calls. Communicate appropriate options for resolution in a timely manner. Assist managers and employees with interpretations of HR policies, procedures and best business practices. Inform employees about services available and assess employees’ needs. Perform project work and other duties assigned.

Arconic –Mexico Shared Services Ciénega de Flores, N.L. October 2014- December 2018

Human Resources

Participates in performance management process.

Training of Ethics & Compliance for new hires.

Compensation & Benefits management.

Headcount management.

Handles and detects employee s issues regarding compensations and benefits, and works with shared services and business unit to identify and implement solutions. Tress Support for Mexican Business Units.

GPS/Oracle Support for Mexican Business Units.

Manage Medical and Life Insurance for Mexican Business Unit (300 Salary and Hourly Employees). Manage Pre-payroll Process (Salary Employees.)

New Hires/Termination on GPS and interface Tress System. Participated on the implementation of the best practice for Human resources system of the company with worldwide leaders.

Community Events each quarter.

Recruitment for administrative employees.

Travel & Expenses Coordinator October 2014-february 2015 Manage Approval Payment for Canadian & Mexican Users Audit T&E reports for Canadian Users

Reports for Canadian Controllers

Grupo Senda

April 2014-September 2014 Monterrey, N.L.

CFO Executive Assistant

Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

Event coordination for the Finance department.

Arranged Travel expenses for the finance department. Contact with the Vendors and managed payments.

Handled sensitive data of the finance department.

Oxford University Press México S.A. de C.V./Eficor Monterrey, N.L. July 2013 – August 2014

ELT and Finance Department

Office Coordinator

Administrative coordination of Monterrey device.

Management and purchase of office supplies.

Monitoring cleaning and office maintenance

Monitoring service payments

Courier Supervision

Event Coordination

Travel expenses for Sales Representatives

Sample Inventory Control (input, output and monthly stock) for ELT Representatives. Metalinspec S.A de C.V. Monterrey, N.L.

May 2012 – July 2013

CEO and Administrative Assistant

CEO time management, meetings organization, office administration. Manage all sales administrative tasks including scheduling meetings and conference calls and arranging travel.

Manage and proof Travel Expenses for sales department. Assist with planning and execution of all society events (anniversaries, holiday parties and more). Handle sensitive and confidential information with discretion. Provided administrative support including copying, faxing, mail handling, and supplies management. Manage mobile service and vehicles for the company. Coordinate office activities and schedules; develop and recommend office procedures and systems; ensure smooth office operations.

Yessica I Oteo

Bachelor’s Degree in Business Administration

Bachelor in Business Administration

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