Administrative Assistant File Clerk
Resume:
Donna R. Banks
Temple Hills, MD 20748
********@*****.*** – 202-***-****
OBJECTIVE:
●In search of new positions with potential for career development and upward mobility within a business driven organization.
●To enhance and build business relationships through utilizing interpersonal skills of communication between client services and the organization, while maintaining standards of high quality customer service in compliance with company regulations.
WORK EXPERIENCE:
Lead Stocker/ Key Holder
Harris Teeter- Tyson’s Corner- October 2017- Present
●Remain updated with the appropriate knowledge of the food, preparation skills, and sales to be able to satisfy the customer’s needs.
●Ensure that all trucks, including back stock trucks, are properly and efficiently loaded and unloaded.
●Make sure that all Department Standards, such as cleaning, and safety precautions, are always met and always followed by every team member.
Baker/Sales Associate/Stocker
Walmart – Washington, DC –October 2013- October 2017
●Bakery Clerks work in the Bakery Department, preparing, baking, packaging, pricing, and merchandising cakes, pies, rolls, muffins, breads and other baked goods.
●Trained and run an industrial oven and proofers.
●Assist and Inform customers about our bakery products and services we offer.
●Offer samples of bakery products as a way to increase sales.
●Announce red light specials through store intercoms for promotions
●Stock and set up merchandise, clean displays, remove damaged items and organize displays.
●They are also responsible for adjusting prices as necessary, completing logs and taking inventory
●. As an overnight stocker, I identify safety hazards and report apparent theft to management.
Lead Teacher
Zena’s CDC -Washington, DC -November 2012- July 2013
●Responsible for the daily function of classroom
●Prepared weekly and quarterly lessons plans.
●Ensured parents of the daily activities of their children and making sure they are comfortable with the care being provided.
Assistant Teacher
Small Savers Child Development -Washington, DC -October 2009- November 2012
●Responsible for assisting lead teachers in the daily functions of the classroom
●Providing quality care for the children at the center.
●Assisted with parents in ensuring them of the daily activities of their children and made them comfortable with our care.
Assistant Teacher: Paraprofessional – Special Education
St. Coletta of Greater Washington -Washington, DC -July 2008- October 2009
●To assist, support, and work closely with teachers, administrators, and other team members in providing educational benefit for students.
●Works with individual students or small groups of students to reinforce learning of materials or skills initially introduced and outlined by certified staff.
●Performs assigned non-instructional classroom duties, such as snack time, Toileting, and clothing routines.
●Assists the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities. Also worked on their IEP's
Assistant Teacher
Small Savers Child Development -Washington, DC -September 2004- July 2008
●Responsible for assisting lead teachers in the daily functions of the classroom
●Providing quality care for the children at the center.
●Assisted with parents in ensuring them of the daily activities of their children and made them comfortable with our care.
Assistant Teacher
Pentagon Child Development Center -Arlington, VA -May 2003- September 2004
●Developed programs that assisted in improving each child's motor and socials skills.
●Coordinated a reading program for the children in age groups from 12 to 24 months.
●Attended round tables to suggest additional programs for each child's development skills.
Visual Support Merchandiser
Macy's Department Store -Arlington, VA -October 2001- May 2003
●Implemented new procedures for inventory and stocking.
●Organized all merchandise placements for the better customer visualization.
●Ensured that all pricing tickets/labels placed on merchandise was accurate and assigned correctly.
Assistant Teacher
Pentagon Child Development Center -Arlington, VA -May 1997- October 2001
●Assisted in daily care of infants from ages 6 weeks to 8 months of age.
●Coordinated all feeding times for children in this age category.
●Assisted in development of lesson plans, and menu generation.
●Assisted in classrooms with children four to five years of age with practicing writing and independent living skills.
●Coordinated the basic hygiene for each child in this age category.
Sales Associate/Home Décor
Hechinger/Hq. Co. -Washington, DC -February 1996 to May 1997
●Assisted customers in the entire ordering process as it pertained to Home Décor.
●Participated in end of the month inventory to assure all merchandise was accounted for.
●Coordinated customer follow-up calls to ensure proper customer satisfaction was met.
●Customer Service/Route Monitor
●Sears Warehouse -Gaithersburg, MD -March 1995 to February 1996
●Apprised all customers of their specific delivery times and location, names of the drivers.
●Coordinated customer follow-up calls to ensure proper customer satisfaction was met.
Accounts Receivable Clerk
New Hampshire Pharmacy -Washington, DC -August 1991 to March 1995
●Responsible for handling all delinquent accounts; thirty to forty-five days overdue.
●Ensured that all patient accounts were up to date as far as personal contact information.
●Handled the billing to Medicare, Medicaid and other insurance carriers for proper payment to the company
File Clerk/Receptionist
Department of Justice -Washington, DC -June 1989 to August 1991
●Filling and coping of confidential documents when requested.
●Assisted visitors with check in and directing groups or individuals to proper meeting rooms.
●Assisted the Administrative Assistant with the handling for personal calls to ensure correct routing to proper sections in our suite.
EDUCATION
●Eastern Senior High School, Washington, DC – Graduated May, 1989 - Washington, DC
1987 to 1989
CERTIFICATIONS
●CDA
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