CURRICULUM VITAE

OF

KYLE MAHABEER

Personal Details

Full names : Kyle Mahabeer

ID Number : 880**********

Gender : Male

Ethnicity : Indian

Nationality : South African

Languages : English

Marital Status : Single

Area of residence : 49 Amethyst Drive,

Belgate,

Tongaat,

4400

Postal Address : PO Box 954,

Tongaat,

4400

Contact Number : 083-***-****

Email Address : adn68i@r.postjobfree.com

Drivers Licence : Code 08

Personal Profile Statement

I am a friendly and professional individual with a passion for customer service. I have 8 years working experience in banking where I had many responsibilities, ranging from customer service, answering of telephone calls, responding to clients queries and complaints, as well as general banking and admin tasks. I am currently looking to progress my career in a more challenging role. I am also proficient with computers and have excellent communication skills which have enabled me to build strong relationships with customers, colleagues and business prospects.

Achievements

Completed studies through Telkom Centre For Learning and achieved a certificate in Telecommunication Network Operations.

Nominated for best customer service consultant in Bidvest Bank, KZN in 2019.

Completed studies through Bidvest Bank and achieved my CIB5(Certificate in Banking).

Education and Qualifications

2005(Obtained) Belverton Secondary (Matric Exemption)

2008(Obtained) Berea College Of Technology,

N5 Certificate Electronic Engineering

2010(obtained) Telkom Centre For Learning,

Network Operations Certificate

2020(Obtained) Bidvest Training Academy,

Certificate In Banking Level 5(CIB5)

Skills

IT skills – Proficient with MS Word, MS Powerpoint, MS excel.

Communication – Excellent communication skills to assist customers face to face, telephonically and via email.

Problem solving - Can assist with any issues, queries, or concerns that clients may have.

Team work – Ability to work with colleagues to streamline processes and work more efficiently.

Flexibility – Excelled in multiple areas of work and can adapt to perform additional duties - customer service, admin work, reports and filing, data capturing.

Career History

Date Company Position

Jan 2009 Telkom Trainee Technician

Oct 2011 –

Mar 2020 Bidvest Bank Forex Consultant

Recent Career Details

Company Name : Bidvest Bank LTD

Industry : Retail

Reporting to : Regional Manager

Position : Foreign Exchange Consultant

Date : Oct 2011 – Mar 2020

Key Responsibilities :

Opening and closing of the branch.

Customer service, answering of telephone calls and responding to clients emails.

Ordering of local and foreign bank notes from Bulk Department to maintain cash levels at the branch and load the ATM.

Sales, including travel insurance, foreign currency and prepaid World travel cards.

Reporting of financial transactions to fraud Department for suspicious transactions.

Ensuring clients provide the correct FICA documents for financial transactions.

Carrying out local and International bank transfers, including Moneygram, Western Union and Telegraphic wire transfers.

Motivation for change : No career growth, and uncertainty due to evolution of digital banking, resulted in my retrenchment.

Reference Details :

Contact Person : Lallie Dewnath

Designation : Manager

Cell number : 066-***-**** / 079-***-****

Contact this candidate