DEEPAK SINGH
VILLAGE KUNIYALI, POST CHAUNRA DIST. RUDRAPRAYAG, UTTARAKHAND, [ INDIA ] 246141
058******* - adn67y@r.postjobfree.com
PROFESSIONAL SUMMARY
• Experienced professional with strong leadership and relationship-building skills
• Motivated with solid experience managing all levels of large scale projects, including budgeting and administration.
• with years experience. Areas of expertise include SKILLS
• Team leadership
• Self-motivated
• Extremely organised
• Powerful negotiator
• Staff development
• Powerful negotiator
• Staff development
WORK HISTORY
10/2011 to 03/2012
WORKED AS A TRAINEELE MERIDIAN – AHMEDABAD, INDIA
I HAVE DONE 6 MONTHS INDISTRIAL TRANINING IN ALL THE 4 DEPARTMENT OF HOTEL [ F&B SERVICE, KITCHEN, FRONT OFFICE AND HOUSE KEEPING ] DURING MY TRAINING I HAVE LEARNED THERE LOTS OF THINGS . EG. 05/2012 to 05/2013
WAITER ( STEAWARD )FORTUNE LANDMARK – INDORE MP, INDIA
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions and sharing adGreet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
07/2013 to 07/2014
CAPTAIN [ RESTAURANT SUPERVISER ]COPPER CHIMMNI – ANDHERI [W] MUMBAI, INDIA JOB ROLL
• Training Employees
• Employee Performance Management
• Leading Employees
• Organizing Teams
• Leading Teams
• Ensuring Conformance to Personnel Policies
• Getting Started in Supervision
• Typical Experience of First-Time Supervisor
• Realities of Supervision
• Make Sure You Supervise Yourself
• Responsible for creative design for prominent
06/2015 to 03/2016
CAPTAIN [ RESTAURANT SUPERVISER ]25 DEGRES NORTH – TECOM DUBAI, UAE
• Project management – budgeting, cost estimating, and scheduling are the main project management tasks that restaurant supervisors should be adept at
• Physical fitness – restaurant supervisors should be able to stand for long periods of time, and lift and carry incoming inventory items when necessary
• Mentoring skills – the ability to assess an employee's strengths and weaknesses, supply adequate training, and teach them the skills needed to be successful in their given position is crucial for restaurant supervisors
• Communication skills – restaurant supervisors spend their days talking to customers, staff, and restaurant owners, and they must possess strong verbal communication skills to converse with a wide variety of individuals
• Interpersonal skills – an outgoing, eager-to-serve personality fits best with the restaurant supervisor role
• Organization skills – from arranging dining areas to setting employee schedules, restaurant supervisors must have strong organization skills
• Team building – it's important that restaurant supervisors are able to develop strong teams of servers, preparers, hosts or hostesses, cleaning crews, and other personnel to create successful restaurant operation
01/2017 to 10/2017
CAPTAIN [ RESTAURANT SUPERVISOR ]RAVIZ CENTER POINT HOTEL – BUR DUBAI, UAE
• Project management – budgeting, cost estimating, and scheduling are the main project management tasks that restaurant supervisors should be adept at
• Physical fitness – restaurant supervisors should be able to stand for long periods of time, and lift and carry incoming inventory items when necessary
• Mentoring skills – the ability to assess an employee's strengths and weaknesses, supply adequate training, and teach them the skills needed to be successful in their given position is crucial for restaurant supervisors
• Communication skills – restaurant supervisors spend their days talking to customers, staff, and restaurant owners, and they must possess strong verbal communication skills to converse with a wide variety of individuals
• Interpersonal skills – an outgoing, eager-to-serve personality fits best with the restaurant supervisor role
• Organization skills – from arranging dining areas to setting employee schedules, restaurant supervisors must have strong organization skills
• Team building – it's important that restaurant supervisors are able to develop strong teams of servers, prepares, hosts or hostesses, cleaning crews, and other personnel to create successful restaurant operation
11/2017 to 04/2018
CAPTAIN [RESTAURANT SUPERVISOR]HOWARD JOHNSON HOTEL – BUR DUBAI, UAE
• Project management – budgeting, cost estimating, and scheduling are the main project management tasks that restaurant supervisors should be adept at
• Physical fitness – restaurant supervisors should be able to stand for long periods of time, and lift and carry incoming inventory items when necessary
• Mentoring skills – the ability to assess an employee's strengths and weaknesses, supply adequate training, and teach them the skills needed to be successful in their given position is crucial for restaurant supervisors
• Communication skills – restaurant supervisors spend their days talking to customers, staff, and restaurant owners, and they must possess strong verbal communication skills to converse with a wide variety of individuals
• Interpersonal skills – an outgoing, eager-to-serve personality fits best with the restaurant supervisor role
• Organization skills – from arranging dining areas to setting employee schedules, restaurant supervisors must have strong organization skills
• Team building – it's important that restaurant supervisors are able to develop strong teams of servers, prepares, hosts or hostesses, cleaning crews, and other personnel to create successful restaurant operation
05/2018 to Current
RESTAURANT MANAGERGOLDEN PLATES RESTAURAN LLC – JVC, UAE
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction Responsibilities
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations Responding efficiently and accurately to restaurant customer complaints 09/2018 to Current
PERSON IN CHARGE [ PIC MANAGER ]GOLDEN PLATES RESTAURANT – JVC, UAE DONE A L3 HYGIENE TRAINING IN UAE . WHICH IS CALLED PIC MANAGER EDUCATION
2011
Secondary Education Exam:
GIC PANJANA - PANJANA RUDRAPRAYAG
2011
Associate of Arts: HOTEL MANAGEMENT
HOTEL MANAGEMENT - IHM RISHIKESH