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customer service skills.the ability to work well with others.the abili

Location:
Rudraprayag, Uttarakhand, India
Salary:
650+USD
Posted:
August 15, 2021

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Resume:

DEEPAK SINGH

VILLAGE KUNIYALI, POST CHAUNRA DIST. RUDRAPRAYAG, UTTARAKHAND, [ INDIA ] 246141

058******* - adn67y@r.postjobfree.com

PROFESSIONAL SUMMARY

• Experienced professional with strong leadership and relationship-building skills

• Motivated with solid experience managing all levels of large scale projects, including budgeting and administration.

• with years experience. Areas of expertise include SKILLS

• Team leadership

• Self-motivated

• Extremely organised

• Powerful negotiator

• Staff development

• Powerful negotiator

• Staff development

WORK HISTORY

10/2011 to 03/2012

WORKED AS A TRAINEELE MERIDIAN – AHMEDABAD, INDIA

I HAVE DONE 6 MONTHS INDISTRIAL TRANINING IN ALL THE 4 DEPARTMENT OF HOTEL [ F&B SERVICE, KITCHEN, FRONT OFFICE AND HOUSE KEEPING ] DURING MY TRAINING I HAVE LEARNED THERE LOTS OF THINGS . EG. 05/2012 to 05/2013

WAITER ( STEAWARD )FORTUNE LANDMARK – INDORE MP, INDIA

• Providing excellent wait service to ensure satisfaction

• Taking customer orders and delivering food and beverages

• Making menu recommendations, answering questions and sharing adGreet and escort customers to their tables

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

• Prepare tables by setting up linens, silverware and glasses

• Inform customers about the day's specials

• Offer menu recommendations upon request

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

07/2013 to 07/2014

CAPTAIN [ RESTAURANT SUPERVISER ]COPPER CHIMMNI – ANDHERI [W] MUMBAI, INDIA JOB ROLL

• Training Employees

• Employee Performance Management

• Leading Employees

• Organizing Teams

• Leading Teams

• Ensuring Conformance to Personnel Policies

• Getting Started in Supervision

• Typical Experience of First-Time Supervisor

• Realities of Supervision

• Make Sure You Supervise Yourself

• Responsible for creative design for prominent

06/2015 to 03/2016

CAPTAIN [ RESTAURANT SUPERVISER ]25 DEGRES NORTH – TECOM DUBAI, UAE

• Project management – budgeting, cost estimating, and scheduling are the main project management tasks that restaurant supervisors should be adept at

• Physical fitness – restaurant supervisors should be able to stand for long periods of time, and lift and carry incoming inventory items when necessary

• Mentoring skills – the ability to assess an employee's strengths and weaknesses, supply adequate training, and teach them the skills needed to be successful in their given position is crucial for restaurant supervisors

• Communication skills – restaurant supervisors spend their days talking to customers, staff, and restaurant owners, and they must possess strong verbal communication skills to converse with a wide variety of individuals

• Interpersonal skills – an outgoing, eager-to-serve personality fits best with the restaurant supervisor role

• Organization skills – from arranging dining areas to setting employee schedules, restaurant supervisors must have strong organization skills

• Team building – it's important that restaurant supervisors are able to develop strong teams of servers, preparers, hosts or hostesses, cleaning crews, and other personnel to create successful restaurant operation

01/2017 to 10/2017

CAPTAIN [ RESTAURANT SUPERVISOR ]RAVIZ CENTER POINT HOTEL – BUR DUBAI, UAE

• Project management – budgeting, cost estimating, and scheduling are the main project management tasks that restaurant supervisors should be adept at

• Physical fitness – restaurant supervisors should be able to stand for long periods of time, and lift and carry incoming inventory items when necessary

• Mentoring skills – the ability to assess an employee's strengths and weaknesses, supply adequate training, and teach them the skills needed to be successful in their given position is crucial for restaurant supervisors

• Communication skills – restaurant supervisors spend their days talking to customers, staff, and restaurant owners, and they must possess strong verbal communication skills to converse with a wide variety of individuals

• Interpersonal skills – an outgoing, eager-to-serve personality fits best with the restaurant supervisor role

• Organization skills – from arranging dining areas to setting employee schedules, restaurant supervisors must have strong organization skills

• Team building – it's important that restaurant supervisors are able to develop strong teams of servers, prepares, hosts or hostesses, cleaning crews, and other personnel to create successful restaurant operation

11/2017 to 04/2018

CAPTAIN [RESTAURANT SUPERVISOR]HOWARD JOHNSON HOTEL – BUR DUBAI, UAE

• Project management – budgeting, cost estimating, and scheduling are the main project management tasks that restaurant supervisors should be adept at

• Physical fitness – restaurant supervisors should be able to stand for long periods of time, and lift and carry incoming inventory items when necessary

• Mentoring skills – the ability to assess an employee's strengths and weaknesses, supply adequate training, and teach them the skills needed to be successful in their given position is crucial for restaurant supervisors

• Communication skills – restaurant supervisors spend their days talking to customers, staff, and restaurant owners, and they must possess strong verbal communication skills to converse with a wide variety of individuals

• Interpersonal skills – an outgoing, eager-to-serve personality fits best with the restaurant supervisor role

• Organization skills – from arranging dining areas to setting employee schedules, restaurant supervisors must have strong organization skills

• Team building – it's important that restaurant supervisors are able to develop strong teams of servers, prepares, hosts or hostesses, cleaning crews, and other personnel to create successful restaurant operation

05/2018 to Current

RESTAURANT MANAGERGOLDEN PLATES RESTAURAN LLC – JVC, UAE

• Coordinating daily restaurant management operations

• Delivering superior food and beverage service and maximizing customer satisfaction Responsibilities

• Coordinating daily restaurant management operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant's good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Responding efficiently and accurately to restaurant customer complaints 09/2018 to Current

PERSON IN CHARGE [ PIC MANAGER ]GOLDEN PLATES RESTAURANT – JVC, UAE DONE A L3 HYGIENE TRAINING IN UAE . WHICH IS CALLED PIC MANAGER EDUCATION

2011

Secondary Education Exam:

GIC PANJANA - PANJANA RUDRAPRAYAG

2011

Associate of Arts: HOTEL MANAGEMENT

HOTEL MANAGEMENT - IHM RISHIKESH



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