Notre Dame Carleton
Resume:
Christa M. Scott
613-***-**** *****************@*****.***
SUMMARY OF SKILLS
Excellent customer service and communication skills. I have had 5 years of medical office administration experience in fast past medical center and offices. Proven ability in positions with high levels of responsibility, and Perform well in a team environment as well as independently. I have demonstrated experience in balancing numerous demands and conflicting priorities I am disciplined, motivated, dedicated and reliable.
● Microsoft Word
● Keyboarding
ADMINISTRATION EXPERIENCE
● Responsible for scheduling appointments.
● Answered incoming calls from patients as well as the general public.
● Received laboratory results via telephone and documented them accordingly.
● Maintained and updated patient files.
● Greeted patients for walk-in clinic and booked appointments.
● Ensured that all patient health cards were valid.
● Required to update all personal information of the patients in online patient files.
● Maintained the filing system in accordance with the standards of the clinic.
● Provided doctors with the appropriate patient file when the scheduled patient was ready to be examined.
● Coordinated and submitted referrals for OB/GYN, Psychiatry and Psychology patients.
● Submitted requisitions to the Cardiovascular Centre.
● Scheduled appointments for patients at the Ottawa Heart Institute.
● Coordinated and scheduled appointments for patients at the Life Source Health Centre.
● Answered incoming calls, received phone messages and returned phone calls to patients when required..
● Liaised with the Minister’s Office, Deputy Minister’s Office, Regional Offices, Program Officials and departmental staff
● Maintained and controlled records, files and correspondence.
● Ensured adherence by staff to timelines set for the completion of correspondence and other documents. CUSTOMER RELATIONS
● Excellent customer service and communication skills.
● Proven ability in positions with high levels of responsibility.
● Perform well in a team environment as well as independently.
● Demonstrated experience in balancing numerous demands and conflicting priorities.
● Disciplined, motivated, dedicated and reliable.
● File medication orders once they have been processed .
● Log narcotic prescriptions daily.
● Stock medication shelves.
● Count medication to ensure proper amount is distributed.
● Answer incoming calls and fill prescriptions using Nexus program.
● Provide customer support.
● Front cash duties as required.
EMPLOYMENT HISTORY
Tim Hortons Carleton Place. 2016 - present
IDA- CARLETON PLACE DRUG MART Carleton place, ON 2010-2015 SOMERSET WEST COMMUNITY HEALTH CENTRE Ottawa, ON 2009 LIFE SOURCE HEALTH CENTRE Kanata, ON 2008
MEADOWLANDS FAMILY HEALTH CENTRE Ottawa, ON 2005-2006 HUMAN RESOURES DEVELOPMENT CANADA Hull, QC 1999-2001 Education and Training
Notre Dame Catholic High School - 1999 High School Diploma Received Everest College - 2008 Successfully completed Medical Office Administration Course Diploma Received
Worker health and safety Awareness in 4 steps
Certified in venosan compression stockings
References provided upon request
Contact this candidate