Jeanine Gladding

Jamestown NC, ***** 336-***-**** adn63a@r.postjobfree.com

Professional Summary

Self-starter who utilizes creativity to provide and execute solutions that create customer satisfaction. A dependable and dedicated hard worker who strives to exceed employer and customer expectations. Adept at multitasking to achieve individual and team goals. Committed to quality and excellent customer service

Experience

PERSONAL CARE ASSISTANT THE ELROD FAMILY MARCH 2021- PRESENT

Planned, prepared and served meals and snacks according to prescribed diet

Administered simple range of motion exercises

Scheduled and accompanied clients to medical appointments

Performed household tasks such as laundry, dusting, washing dishes and vacuuming

Recognized and reported abnormalities and/or changes in patients' health status to family member

Assisted clientele with personal cares such as grooming and hygiene as well as helped manage finances

Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books

CREW- SHIFT MANAGER MCDONALDS AUGUST 2012- OCTOBER 2020

Delegating responsibilities to staff members and ensuring they complete them efficiently and accurately

Keeping track of inventory and making sure every area is fully stocked

Ordering supplies as necessary and coordinating product deliveries with suppliers

Covering the responsibilities of staff members who are unable to work their shift

Addressing customer complaints and satisfying their needs in a professional manner

Maintaining a safe and respectful work environment for all staff, which may include settling disputes between employees

Balancing the cash drawer at the end of a shift and recording sales numbers if applicable to their employer

Opening or closing the business when working the first or last shifts of the day

Communicating ongoing tasks or issues to the following shift manager

Training new employees

Skills

·Attention to Details

·Documentation

·Organization

·Interpersonal Communication

·Adaptability

·Customer Service Skills

·Time Management

·Critical Thinking

·Problem Solving

·Teamwork Skills