COLLEEN GRACE MCSHEA

CAREER SUMMARY:

A seven-year background as a flexible, well-organized legal and medical transcriptionist for three separate companies, with current experience as a child monitor for West Point Tours, Inc..

PROFESSIONAL PROFILE:

Child attendant for West Point Tours with strong editing and typing background, acquired by a largely independent transcription work history and a far-reaching college education centered around Organizational Communication. Four years of experience typing and processing private health record documentation. Two-and-a half years of transcribing recorded hearings and editing crime, incident, traffic violation and arrest reports.

AREAS OF EXPERTISE:

* Typing, editing and processing a wide range of legal documentation.

* Handling of confidential personal information.

* Clear, professional communication via telephone and e-mail.

* Compliance with confidentiality rules and HIPPA regulations.

EXPERIENCE

SEPTEMBER 4, 2019 – PRESENT DAY

CHILD ATTENDANT, WEST POINT TOURS, INC.

Ensure safety and wellbeing of a fifth grade student to her school in the A.M. and from school to her residence in the P.M. while adhering to the 2019 New York State Laws and Regulations for School Bus Drivers, Monitors and Attendants. Acquired N.Y.S. Mandated Reporter training certification and completed the six-hour pre-service program for bus drivers, monitors and attendants which included certification in use of EpiPen. FEBRUARY 10, 2017 – AUGUST 19, 2019

LEGAL TRANSCRIPTIONIST AND EDITOR, DICTATE EXPRESS, INC. Editing and electronic submission of crime, arrest and traffic violation reports for the Ventura, California Police Department with periodic transcription of appeal-for-benefits hearing voice files. This followed transcribing lengthy parole hearings for half a year. Adherence to complex account specifics regarding formatting were mandatory, necessitating strict concentration. SEPTEMBER 2015 – SEPTEMBER 2016

MEDICAL LANGUAGE SPECIALIST AND EDITOR, M*MODAL TRANSCRIPTION SERVICES Voice recognition editing with transcription of history and physicals, clinic notes, procedures, consultations and discharge summaries for a wide variety of physicians. This encompassed specialties of Pain Management, Internal Medicine, Otolaryngology, Cardiology, General Surgery, Orthopedics and beyond, while following account specifics for two separate clients at once. Required over 99% accuracy.

OCTOBER 2012 – MID-APRIL 2015

MEDICAL TRANSCRIPTIONIST AND EDITOR, NUANCE TRANSCRIPTION SERVICES, INC. Processing and submission of several thousand medical reports, dominated by full transcription the first year and editing later, with concentration in cardiological, gastrointestinal and respiratory issues. Demanded 99.5% accuracy and entailed a high line per hour requirement.

EDUCATION

AUGUST 2009

BACHELOR’S DEGREE IN LETTERS, ARTS AND SCIENCES, PENN STATE UNIVERSITY Major: Organizational Leadership.

SEPTEMBER 2001 TO MAY 2003

ATTENDED FAIRFIELD UNIVERSITY

Two challenging, successful years at a Jesuit institution with a strict core regimen. Graduate of Cornwall Central High School.

SKILLS

• Score of 90 on the #622 Entry level

clerical/steno/typist Orange County Civil Service

Examination

• High typing speed and proficiency

• Well-developed listening ability

• Long experience with Microsoft Word and

various editing software

• Experience with HIPPA and the handling

and processing thousands of reports which

next became part of patients’ EMRs.

• Basic Spanish and Conversational French

• High Honors graduate of the Career Step

medical transcription training program

• Accustomed to strict attention to detail

ACTIVITIES

Member of Care.com as a local on-call babysitter since 2009. Experience spanning 20 years of caring for as many as four children at once, and including caring for a boy with Attention Deficit Hyperactivity Disorder full-time for three consecutive summers.

Member of the Friends of Sands Ring, which educates locals and especially students about the history of the Sands Ring Homestead, which is the oldest standing home in Cornwall and a museum for learning about Revolutionary War-era life in our area.

Participant and longtime supporter of the Bethlehem Church Summer Music Festival, an organization which performs both winter murder mysteries and annual summer musicals as fundraisers.

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