Marketing and Bus Supervisor
Resume:
Debra Napoli
Marketing Bus Manager/ Rewards Supervisor
Philadelphia, PA 19148
adn5s0@r.postjobfree.com
Seeking a challenging career with a progressive organization which will utilize my ability to communicate effectively with customers
#readytowork
Authorized to work in the US for any employer
Work Experience
Bus Manager & Rewards Center Supervisor
Harrahs Casino and Racetrack - Chester, PA
May 2017 to Present
Manage the bus department and staff. Monthly reports to corporate and execute buses. Supervise. Rewards Center. Direct supervisor manage PTO and weekly schedules for leadership and staff. Marketing Coordinator
Caesars Entertainment - Chester, PA
October 2010 to Present
Marketing Operational Coordinator Promotions/Events Customer Service for all departments of Casino and Events. Charter buses and Total Rewards Members, Greet buses and give packages of free play, All Events and promotion Organize and execute marketing and sales programs, Generate leads and drive sales, Gather and report customer intelligence to sales teams, Support all company initiatives, give share best practices and serve as advocate and information source for company Improve forecast performance of business through thorough understanding of underlying demand assumptions Keep abreast of industry trends, competition, and new opportunities Develop understanding of product line and value chain Benefits Specialist
Xerox - Cherry Hill, NJ
September 2014 to November 2015
Benefits Service Representative Open Enrollment
Open enrollment
Medical, Dental, Long term, Short tern disability
Events and Promotions
Sodexo Philadelphia, Pa Catering
October 2015 to October 2015
Banquet Server
Events and Promotions
Server/Bartender/Manager
Snockey's Oyster House
May 2009 to October 2013
Server and Banquet skills include: exceptional communications skills (customers; peers, and staff); handling of money; working collaboratively with others; delegating responsibilities; and handling stressful situations. Serve as manager when during busy-time or as needed. Input all vendor bills into system.
Production Manager / part-time
Merton Management
July 2009 to June 2011
Responsible to revise, review, and finalize research documentation for external clients Skills to perform task include understanding of Microsoft Suite (PowerPoint, WORD Enumerator Supervisor
United States Census
March 2010 to October 2010
Enumerator
Interview clients and households
Supervisor (Marketing & Advertising)
Suray Promotions
April 2008 to January 2010
Responsible for interviewing new hires and coordinating employee orientation training, site selection of four local stores, location employees, and dispersed equipment Demonstrated product lines for numerous retailers including Acme Markets, Wal-Mart, Coca-Cola, etc Executive Office Assistant
Sprague & Sprague
September 1999 to January 2008
Worked directly with managing partner to assist in transcription services and preparation of court filings (paper & electronic), Assisted attorneys with trial preparation, scheduling, professional development training, and seminar activities, collaborating with extended office personnel
(receptionist, secretaries, etc) when necessary, Close files and box up send to storage Assistant Office Manager
Gallagher, Relly & Lachat - Philadelphia, PA
March 1987 to April 1999
Managed and host of day-to-day issues for the Philadelphia, New Jersey, and Delaware offices including those related to benefits administration, human resources, and payroll
(ADP, Paychecks, etc) managed repair of all office equipment, such as, office supplies, interview vendors, legated secretarial overflow and over-time work to secretaries Input invoices into LMS system issue checks daily from internal check requests and vendors A/P and A/R
Education
Associates in Arts in Business Administration
Community College of Philadelphia - Philadelphia, PA 2012
Diploma in Business
Alvernia Business School
1981
High School Diploma
Deptford Township High School - Township of Deptford, NJ 1978
Skills
• Manager, Supervisor Customer Service (10+ years)
• Billing (2 years)
• Payroll (2 years)
• Scheduling (4 years)
• Marketing (10+ years)
• Accounts Receivable (1 year)
• Accounts Payable
• Data Entry (2 years)
• Microsoft Office
• Office Management
• Outlook
• Microsoft Excel (1 year)
• Human Resources (3 years)
• Receptionist (10+ years)
• Word
• Bookkeeping
• Microsoft Outlook
• Benefits Administration
• Catering (1 year)
• Employee Orientation
• Recruiting
Certifications and Licenses
PA Gaming License
January 2010 to June 2019
PA Gaming License
Assessments
Customer Focus & Orientation — Proficient
July 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ f9a6a343715e48eef68f41a1b6150c30eed53dc074545cb7
Call Center Customer Service — Familiar
July 2019
Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/attempts/ c47d1bcb72b0ce79df95dda5c933a1aaeed53dc074545cb7
Customer Focus & Orientation — Familiar
May 2020
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ attempts/417034b9cd8106bb515ff079b30a6640eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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