MICHAEL E. MOSS
Batesville, AR 72501
CAREER GOAL
Seeking to establish a career with a progressive company where my experience, abilities and performance can have an impact on the company’s productivity, and efficiency resulting in future career advancement opportunities.
STRENGTHS -Demonstrated ability to effectively organize, manage and direct
large ongoing multi-functioned organizations.
-Able to assimilate information, analyze difficult problems, and
arrive at viable solutions.
-Outstanding interpersonal and communication skills working with
groups and individuals.
-Highly motivated, able to make good use of time with a high quality
work performance.
EDUCATION CENTRAL MISSOURI STATE UNIVERSITY
Warrensburg, MO
Bachelors Degree: Business, Marketing/Advertising Management
EXPERIENCE
05/2011 – Present Future Fuel Chemical Company – Operations Superintendent
Batesville, AR
General Operations Management, 400M+ annual budget with P&L responsibilities. Construction coordination, permitting, scheduling shutdown components, procurement of materials, work closely with transportation coordinators to ensure proper delivery through air, highway and local delivery. Serve as Health and Safety liason to ensure proper training and company policies and procedures are followed. Interface with other department heads and coordinate personnel needs and distribution of labor. Create and maintain P&L plans and implement procedures to maximize production and effeciency over general cost. Work with Specialty Lab personnel to control Quality in all products produced.
03/2009-03/2011 Murphy USA, Inc.
Batesville, AR
South East Regional Director
-Fuel Sales Manager
-Responsible for 300,000 gallons of monthly sales at home location, additional sales responsibilities for 8
other locations totaling 1,700,000 gallons per month in total sales.
-Worked nationwide with fuel pricing index for all 1160 store locations within Murphy USA and Murphy
Express.
-Coordinated fleet fuel sales for trucking companies, and city governments within Arkansas.
-Scheduled truck deliveries and transfer station pickups for fuel deliveries.
-Coordinated outside fuel sales and distribution for USA and Express locations.
-Daily operations of all functions of store.
-Daily, weekly, and monthly merchandising plans
-Continuous planning and implementing of company policies and procedures.
-Employee hiring and training responsibilities
-Scheduling and maintaining labor budget and goals.
-Monthly projections in sales and merchandising.
-Monthly reviews of store performance in all operational categories.
-Bi-monthly inspections of all equipment and regulated services.
10/2001-Present Owner/Operator – Overall Clean
Industrial and Residential Cleaning services.
All responsibilities for operation of business, payroll, employee training. Set and
maintained all daily and weekly goals. Budget requirements and Customer Service
responsibilities are my objectives. Business appraisals and contract bids done on
monthly basis, and quarterly basis. Inspections of employee performance done nightly.
01/2000- 10/2001 LAND-O-FROST
Searcy, Arkansas
Processing Manager/Superintendent
-Responsible for all Quality Assurance within operations.
-Supervised all Quality Control Technicians, and four Supervisors.
-Responsible for Formulation operations on first and second shift.
-Opportunity to fill-in for Plant Manager when available
-Have knowledge of Cook-Room operations and Packaging
operations for first and second shift.
-Successfully increased efficiencies in the Formulation department.
-Reduced turnover and absenteeism in the department by more than
80 percent.
-Correlate very effectively with all Supervision, Management, USDA
and hourly employees.
-Direct department meetings to communicate efficiencies, and Safety.
-Completed a cross-training program for hourly employees
-Always available to accept more responsibility.
1992-1999 CONAGRA, INCORPORATED
Batesville, AR
Shift Operations Superintendent
-Responsible for all Quality Assurance within the Cooking Plant operations.
-Managed all personnel in the QC department, and Supervision within the dept.
-Responsible for shift operations on second and third shifts.
-Responsible for shift change and the operations involved with the change-overs.
-Interact with the USDA inspectors and the guidelines set forth by
the National Government.
-Fill in for the Second Shift Superintendent whenever he is absent
-Responsible for conducting monthly safety and awareness
meetings, employee relations meetings and scheduling meetings.
-Responsible for the cleaning and sanitizing of all equipment used
in and around the plant.
-Implemented and managed the SSOP/HACCP Program (Quality Assurance tracking program required by
United States Department of Agriculture).
1987-1992 TABLE ROCK RESORT
Holiday Island, AR
Operations Manager, VP Operations, Marketing and Advertising
-Daily Operations, including resort and sales departments.
-Designed advertising programs nationally, and regionally.
-Budget and payroll departments reported directly to position.
-Interface with Homeowners and Timeshare owners on property
rentals and occupancy.
-Set up monthly rotation program for all 300 units and condos.
-Set up payout schedule for individual units and owners.
-Increased sales to 246% above previous 5 year sales totals.
-Set up and designed travel and sport expos across Midwest and
South Central United States.
-Managed 20 resort staff members, 40 housekeeping staff members,
10 maintenance staff members, and 35 marina and golf course staff members.
ADDITIONAL
TRAINING
Dale Carnegie - Management Leadership Courses (92 hours).
Crowder - Management Leadership Courses (48 hours). Georges Inc.
TQM - Total Quality Management (36 hours). Cargill, Inc.
SPC - Statistical Process Control (36 hours). Cargill, Inc.
SSOP – Training and instruction seminars (24 hours). Conagra, Inc.
ASI Training – Starting HACCP/SSOP (36 hours). Conagra, Inc.
Management/Labor Union communication courses (16 hours).
Conversational Spanish for management (15 hours). Conagra, Inc.
Ecolab Chemical Training (24 hours). Conagra, Inc.
References are Available