Travel Consultant Matric

T S H E P I S O J U N E - M A R Y M A N T S I E M O K U A

C O N T A C T D E T A I L S

+27-67-959****/+27-659**-****

adn5fq@r.postjobfree.com

** ****** ******, **** * Shingwedzi Lodge, Weltevredenpark, Roodeport E D U C A T I O N

MATRIC

2017

Rustenburg Educational College

NATIONAL CERTIFICATE IN GENERAL TRAVEL

2020

Flight Centre Business School

L A N G U A G E S

• English - Fluent

• Afrikaans – Intermediate

ABOUT ME

Enthusiastic, open minded individual always eager and willing to learn. I am driven by challenge and approach everything I do with confidence and determination. I am reliable, responsible, and give my best to any give task. S K I L L S

• Effective Communicator and Listener

• Independent and Creative

• Excellent Customers service

• Computer Literacy

• Attention to Detail.

• Problem Solving

• Moderate Financial Skills

W O R K E X P E R I E N C E

TRAVEL CONSULTANT

Oct 2019 - Jul 2020

Flight Centre Travel Group / Johannesburg

• Selling travel products and package.

• Book tickets, reserve accommodation, organize car rental transportation and value-added services using provided systems.

• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.

• Deliver outstanding customer service standards to all clients.

• Suggest suitable travel options that best suite clients' needs.

• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules.

• Plan and organise travels.

• Handle all changes to travel arrangements and bookings.

• Offer and promote different travel services and offerings in line with the company’s supplier strategies.

• Follow up calls made to clients to increase sales conversion.

• Research explores and study different travel destination options.

• Achieve revenue targets and profit goals as per as set by Store Leader.

• Follow up calls made to clients to increase sales conversion.

• Manage and control own queues.

• Inform clients and provide useful travel material such as guides, maps and event programs. INVOIVING ASSISTANT

Nov 2018 - Jan 2019

Flight Centre Travel Group / Johannesburg

• Checking on all invoices from consultants for any discrepancies

• Balancing and finalizing all open ledgers

• Allocating invoices to correct

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