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Material Planner Customer Care

Location:
Columbia, TN
Salary:
Negotiable
Posted:
August 13, 2021

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Resume:

Jill Helton

Material Planner

Columbia, TN *****

adn56k@r.postjobfree.com

423-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Material planner

Magna International Inc - Spring Hill, TN September 2016 to March 2020

I have many years experience with systems, operations management, purchasing and planning. I have my Associates degree in Medicals Records which gave me the necessary training to be successful with my career.

I am trained in SAP and other systems of inventory management. I have worked with suppliers on their releases to ensure on time delivery of product to meet production requirements. Time is always of

the essence when it comes to a line down situation. These circumstances have deeply developed my long term planning skills. Supplier relationships are key in ensuring open and honest communication is always present.

I have been responsible for tracking deliveries and receipts, inventory levels and cycle counts of the material from release of a part until it is delivered to the line and then back flushed out of the system. It was my duty to solve any discrepancies with inventory and correct any issues so that Finance, Production, Quality and Materials were in agreement on all accounts.

I created the 2020 PFEP spreadsheet and managed through the year of incoming and outgoing material within the sheet. Along with requesting and collecting every supplier’s contacts, EDI information and NAFTAs. Accuracies has always been a task to maintain in it’s aspects of the supply chain.

I have been involved in developing operating procedures for many departments for standardization. I have assisted in new product launches and all that is involved in having a successful change over.

Material Planner

Whirlpool - Cleveland, TN March 2013 to September 2016

Responsibilities

Monitor EDI releases and follow through that suppliers are complying.

Contact suppliers that are past due on releases.

Set up expedites as needed.

Monitor obsolescence if new parts are released.

Manage safety stock per volume and risk of supplier.

Check COGI's daily to determine if BOM error is occurring or misuse of material. Coverage for planners that are out.

Cycle count parts if needed

Accomplishments

Switched from WMCS to SAP

Fixed BOMs

Set safety stock implementation program

Successfully transitioned obsolete parts to new parts as a running change or a hard stop. Brought on board new suppliers

Skills Used

WMCS

PATS

Excel

Google

SAP

Microsoft

Organized and very specific to detail Lotus

Receiving / Shipping

ThyssenKrupp A.S.A - Chattanooga, TN March 2011 to March 2013

Logistics, receiving In SAP, all outbound shipping, Transportation invoices, customs paperwork., truck scheduling for all unbound/ outbound trailers.

Team Leader

Tractor Supply Company - Ooltewah, TN September 2009 to March 2011

• Assist Store Manager with the execution of operational, sales, and merchandising objectives • Lead sales team to direct and motivate team members to achieve company goals

• Executed assigned merchandising responsibilities

• Handle and resolve customer complaints/issues in a proactive manner

• Organize and prioritize workflow through the use of store daily planner

• Open and close the store following store procedures

• Ensure the security of the store and merchandise by promoting and practicing efforts to reduce shrink

• Maintain leader binder by making updates to documentation and including proper signatures

Seasonal Merchandiser/Buyer

Ace Hardware, Helpful Group, LLC - Chattanooga, TN September 2003 to January 2008

• Responsible for administration of store program Christmas Places an home decor 'in14 stores • Purchased and directed seasonal product procurement for14 locations

• Determined proper level of gift/home décor niches inventory

• Directly responsible for gift store at Ace Hardware at East Brainerd

• Attended trade markets/shows as needed in order to efficiently buy merchandise and to maintain vendor network

• Conducted customer service training seminars for Department Heads

• Promoted strong leadership among team members through active client floor engagement

• Input merchandise inventory and directed bi-yearly inventory counts • Developed policies and procedures for department

• Maintained all records pertaining to product and sales history

• Responsible for special events involving sales and advertisements

• Responsible for watching market trends

Partner/Manager

Jilly Blue - Chattanooga, TN September 2001 to September 2003

• Owned and operated multi-faceted gift shop

• Performed all administrative duties such as product procurement,

• marketing, customer care, and handling deposits and general management of store • Developed store layout to utilize space efficiently

• Attended trade shows and developed relationships with vendors

• •Performed all HR related duties such as hiring, training, and development of staff • •Developed pricing policies for all merchandise

Manager/Buyer

Diana's Hallmark - Chattanooga, TN September 1992 to September 2001

• Research, purchase, price, display and sell gift shop merchandise.

• Develop merchandise inventory plan and budget estimates for gift shop.

• Performed all HR related duties such as hiring, training, and development of staff

• Identify merchandise vendors and negotiate orders to establish and maintain inventory. • Establish record keeping systems, and maintain records and accounts for the gift shop. • •Monitored all store activities leading toward store growth, productivity and operational effectiveness

• •Controlled financial aspects of business including managing payroll

ADDITIONAL EXPERIENCE

Business Office/ Receptionist

Mark A. Womack - Chattanooga, TN 1990 to 1991

• Scheduled appointments, answered phone, billed, printed and mailed monthly statements • Managed patient Medical Records under HIPPA regulated standards

• Filed patient insurance

Medical Records Technician

Humana Hospital - East Ridge, TN November 1984 to November 1988

• Assembled daily client charts

• Transcription

• Responsible for initial gathering of client information

Education

A.S. in Medical Records Technology

Chattanooga State Community College

May 1984 Skills

• LKW@VW, excel, SAP. (6 years) • EDI (6 years)

• HIPAA (10+ years)

• Transcription

• Pricing (10+ years)

• Supply Chain (10+ years)

• MRP

• Logistics (10+ years)

• Procurement (10+ years)

• Process Improvement (10+ years)

• English (10+ years)

• Guest Services (10+ years)

• Retail Sales (10+ years)

• Cashiering (10+ years)

• Operations Management (10+ years) • Computer Networking (8 years)

• Sourcing (10+ years)

• Production Management (1 year)

• Purchasing (10+ years)

• Negotiation (10+ years)

• Forecasting (10+ years)

• Manufacturing (10+ years)

• Team Management

• Merchandising (10+ years)

• Research (10+ years)

Certifications and Licenses

driver's license

Present

Additional Information

SKILLS

Computer: MS Word, MS Excel, Inventory control management, basic accounting, insurance filing, SAP

Basic: Excellent customer service skills by communicating with others effectively, ability to work independently, strong work ethic and disciplined in keeping on task. Excellent merchandising skills with a great attention to detail and a proper prospective on priorities. Ability to resolve issues ethically and with minimal conflict by possessing strong interpersonal skills.

Jill Helton

107 Carol Drive, Columbia, TN. 38401 adn56k@r.postjobfree.com



Contact this candidate