Tracie O’Donnell Sisneros
Calera, Alabama 35040
**************@*****.***
Objective
I have years of experience with computers, customer service and dealing with the public.
Education
Loyalsock Township High School Loyalsock, PA
Graduated with a general diploma in June 1993.
Work Experience
September 2016- Present CIPD Tech Shelby Medical
Clean and sterilize all instruments that were used in all surgeries that day. Set up case carts for all surgeries in the Operating Room; gather all things needed for each room.
August 2013- September 2016 Office Assistant Vulcan Termite
Greet clients, answer and transferred phones, schedule appointments, create and cancel customer accounts, maintain customer database
Accounts receivable responsibilities: generate and send out invoices, collect and allocate payments, contact customers for overdue accounts, processed cred card payments, investigate and resolve customer queries
August 2012- August 2013 Cashier Campus Spirit
Balances cash drawer and receipts, documents discrepancies, enters purchases and returns, accepts tender for payment, trains new cashiers, assists customers in locating specific items, maintains neat register, restocks register supplies, prepares bank deposits
February 2007- May 2008 Office Assistant Vulcan Termite
Greet clients, answer and transferred phones, schedule appointments, create and cancel customer accounts, maintain customer database
Accounts receivable responsibilities: generate and send out invoices, collect and allocate payments, contact customers for overdue accounts, processed cred card payments, investigate and resolve customer queries
July 2003- October 2006 Administrative Assistant Drug Emporium
Prepared and processed year end reports, answered phones, prepared Microsoft Word documents, maintain office supply inventory, ordered office supplies, open and sort incoming correspondence, distributed correspondence
Accounts payable responsibilities: processed all accounts payables, generated checks to vendors, maintained a digital spreadsheet for due dates, produced a monthly accounts payable report, performed bi-yearly inventory analysis, monitored payment status of accounts
August 1999- April 2003 Department Manager K-Mart
Customer service supervisor, manage checkout lines, maintain and reorder department inventories, inspects department
Skills
Computer: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher), Internet based systems/software
Office and Soft Skills: Detail oriented, efficient, excellent interpersonal and communication skills, strong work ethic, and team player, maintain files, operate fax and copy machine, maintain accurate records, data entry
References
Available Upon Request