Billie Jo Enscoe

***** ****** ****

Woodbury, MN 55129

adn515@r.postjobfree.com

SKILLS - Proficient in Excel, Word, Outlook, and PowerPoint, highly organized, strong leadership and detailed oriented

EXPERIENCE

MSD - METRO SEWER DISTRICT - CORPORATE OFFICE 04/2021 – 08/2021

Location: 2350 Market Street, Walnut Place, St. Louis, MO 63103

Administrative Support Specialist

Support internal and external customers in a timely and efficient manner. Travel to off-site locations to perform and complete administrative tasks. Assist with special projects. Identify needs and take action to ensure the need is resolved. Effectively manage a full workload of multiple tasks and responsibilities with varying complexity. Accurately compile, prepare, and review reports according to standard procedures using data from various applications and software programs. Utilize blanket vendors and select products identified on the blanket item list. Generate purchase requisitions. Maintain electronic procurement records. Manage service requests and work orders and assign them to the correct teams and Supervisors for them to work more efficiently. Monthly correspondence reports are reconciled, and letters are generated to bring the report up to date.

Healthwise Professional Billing - 10/2018 - 06/2019 Healthwise Chiropractic Care -06/2019 - 02/29/2020

Location: 10731 W Forest Home Ave

Billing Specialist

Planned and implemented quality assurance for all processes of the billing system, performed strategic planning and priority setting for the billing department with a proven track record for improving process efficiencies and solving problems, made sure the submitting of claims, claim reconsideration, collecting payments, statements, postings, and month-end was done efficiently and within the required timeline.

Chiropractic Therapist

Performed patient care by electric stem, traction table, non-surgical spinal decompression, cervical traction, ultrasound, light therapy, and Class IV laser therapy.

Administrative Assistant

Updated new policy and procedure manuals, lists, and filing systems. Reorganized the Chiropractic offices equipment, furnishings, and filing systems. Ordered supplies and designed areas for placement of supplies. Purged medical records, redesigned, and reorganized the medical records department. Verified balanced, and collected all incoming and outgoing funds

Transitions Lifecare (10/2017 - 09/2018)

Location: 250 Hospice Circle, Raleigh, NC 27607

Administrative Assistant

Organized paperwork such as charts and reports for office, updated patient white board for nursing, payroll, scheduling, kept track of and followed up on patient’s belongings, assisted families with their needs and questions, organized the nursing stations and front office, ordered office supplies and organized supply rooms, answered phones and directed calls to the appropriate staff members

Ardent Healthcare - OSU & BAILEY MEDICAL 08/1990 - 07/2017

Location - Tulsa and Owasso Oklahoma

Admissions Registration Rep I, II, III

Collected demographic and insurance information, explained hospital forms and financial options charting, filing, answered multi-line phone, directed and assisted patients and their families, and created training manuals and trained new employees

Financial Counselor

Verified coverage and benefits, obtained authorizations for treatment, covered insurance costs and payment options, built outpatient charts for next day treatment, and assisted Admission staff with patient check-in when needed.

EDUCATION

Windsor High School - Diploma - 08/1982 - 05/1986

REFERENCES UPON REQUEST

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