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adn4re@r.postjobfree.com

V S Shelter. No.17/1, Pipeline

Road, Vivekanagar, Bangalore, India,

IN, 560047

SUMMARY

Experienced and dedicated Administrative, IT and Facilities Manager with 16 years of full-time experience providing administrative & Facility support to executives, accompanied by a proven track record of maintaining efficient office operations. PROFESSIONAL EXPERIENCE

Manager-Operations Oct '15 - Sep '20

Teaxpress Private Limited

Assistant Manager-operations Jul '10 - Oct '15

ISIS SUITES

Bangalore

Bangalore

Ganesh Gudigar

Manager-Operations

Designed, updated, maintained, and generated customer reports from Access database. Served as Liaison between programmer and executive management. Supervised administrative assistants along with providing executive assistance for Sr. Managing Director.

Managed and coordinated department moves. Coordinated special events and scheduled all meetings and travel plans. Coordinated travel arrangements both domestically and internationally. Field travel expenses reports. Reduced travel expenses cost by 25% with resourceful booking techniques.

Defined supplier performance metrics, such as competitive pricing, timely deliveries, favourable terms, adequate problem resolutions and acceptable quality levels.

Supervising day-to-day operations of the administrative department and Facility Management. this includes Maintenance Management, Energy Management, Vendor Management, Property Management, Utilities, Landscaping, Physical security, Decision Making, Reporting skills, Deadline-Oriented and overall maintenance. Provided 24/7 desktop support for 40+ employees workstations and labs. Managed a collection of custom-built data and content management systems for the interactive departments. Maintained all LAN connectivity for over 60+ users, several large labs, and global access for both users and customers. Resolved Helpdesk or troubleshooting tickets and tested new equipment's and application, support of remote access and wireless access, setup and maintained video conferencing environments. Migrated Windows Server 2012 to 2016, including site and services replication across all domains to better increase speed and productivity. Improved IT Response time by 85% by optimizing monitoring and escalation solutions with multiple tools and providing a single view of system availability and health.

Implemented new backup/recovery solution utilizing storage Craft Shadow Protect. Analyzed, designed and deployed new servers and storage systems, including network Load Balacing, IIS, Exchange 2013 and Active Directory. Scope of work as a Network Administrator. Administrating Linux Servers. Mail Servers (Postfix), Web Server (Apache and PH5), File Server(Samba), Proxy Services(Squid). Firewall Services (Shore wall Firewall). Manage the Local Area Network and keeping the internet connection 100% uptime.

Administer daily, Weekly, Monthly and quarterly backups of System database and mail Server. Monitors and supervises the overall computer systems and network flow of the company. Support, troubleshoot, patching and configure existing system, working stations and printers, CCTV and Biomatrix Machines. Design and implement plans/projects with meet current and future requirements. Implement and maintain methods to test the performance of the network and identify capacities for traffic to ensure continued. Work with internal and external customers and vendors to design architectures for their needs according enterprise and technological standard. Handled day-to-day running of Facility and Admin related works, IT Team works (Like... Networking, Software's, Hardware related) ensuring high levels of productivity and progression. Responsible for maintaining visibility with guests at all times, and for assisting to run a Hotel that had 24 Guest Rooms and Suites, 1 Conference Rooms, 1 Restaurants, a lounge and 20 Staff members. Producing the hotels monthly financial reports, future capital expenditure predictions & its annual budget. Welcoming, managing guest expectations and requirements; solving and rectifying any guest complaints. Continuously negotiating all vendor/supplier contracts. Identifying major revenues and expense opportunities. Creating local and national marketing plans and pricing strategies. Capturing and maintaining customer data to be used for marketing purposes. Manager-Front Office Feb '07 - Jun '10

The Orchard Suites

Executive-Front Office Feb '04 - Feb '07

Kamat Yatrinivas

EDUCATION

Bachelor of Arts Jun '99 - May '02

Mangalore University

Heads of passing: History, Economics, Political Science, Social Science Diploma in Computer Science Sep '04 - Jul '05

Manipal University, Manipal

Study in Fields: Windows, Internets, Excel, Word, Power Point Diploma in Human Resource Management Jun '11 - Apr '12 Rajendra Prasad Institute of Communication & Management Heads of Passing: Organizational Behaviour Personal Management; Human Resources Development Industrial Relations; Labour Legislation; Cultural Heritage of India.

KEY SKILLS

database LAN connectivity Windows Server 2012 system availability backup Exchange 2013 and Active Directory Linux Servers Mail Servers Web Server Apache PH5 File Server Samba Firewall Local Area Network

backups network flow printers Office Windows

Bangalore

Bangalore

Mangalore

Manipal

Mumbai

Working with the company's Manager and Head Office to develop and implement long range transactions. Managing basic accounting procedures, invoicing, credit card payments and cash operations. Regularly inspecting the hotel rooms and facilities, exterior, kitchen area and parking lots etc. Responsible for the overall operation of the hotel. Also, in charge of delivering results, exceed guest satisfaction and financial performance objectives. Managing 34 Guest Rooms and Suites, 1 Conference Room, 1 Restaurant, 1 Lounge and 35 Staff members.

Supervised and guided new employees on Task and responded quickly to questions, which improved understanding of job responsibilities.

Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels. Processed payments and informed individuals of further financial responsibility to facilitate timely payments. Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information. Maintained optimal office security by monitoring visitors and following precise procedures. Coordinated master schedule by booking and rescheduling appointments and balancing workloads. Handling guest check-ins, check-outs and billings at a Hotel with 57 Guest Rooms and Suites, 2 Conference Rooms, 1 Banquet Hall, 4 Restaurants, a Lounge and 120 Staff members.

Attend guest queries - walk-ins as well as telephonic. Handle EPABX system. Cash handling, maintaining all registers and records. Ensure guests are taken care of in a timely and friendly manner following company standards. Train new joinee and guide them with supervision.

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information. Maintained optimal office security by monitoring visitors and following precise procedures. Directed phone inquiries, answered customer questions and scheduled appointments. Coordinated master schedule by booking and rescheduling appointments and balancing workloads.