Alexis Thomas

214-***-****, adn4n0@r.postjobfree.com

PROFILE Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. I bringing forth a motivated attitude and a variety of powerful skills. I have excellent time management skills combined with a superior knowledge of the customer service industry. I am a dedicated Nursing Student with the ability to multitask and work well with others. EMPLOYMENT HISTORY

Supervisor, Alberstons

• Served as a friendly, hardworking, and punctual employee.

• Worked well independently and on a team to solve problems.

• Documented all concerns and incidents and reported them to a senior supervisor.

• Served as a direct assistant to Production Supervisor, supporting all aspects of production and office management.

• Delivered inventory reports to my supervisor in a timely fashion each and every week.

• Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns. Supervisor/ Pharm. Tech, CVS

• Operated with a strong work ethic, professionalism, and the ability to work under pressure.

• Remained flexible, adaptable, and punctual.

• Utilized a strong working knowledge of health and science.

• Remained up-to-date about new medications and field advancements.

• Brought any questions to the Pharmacist to ensure quality control.

• Answered all customer queries with friendliness and expertise.

• Assisted with payroll and distributed paychecks to employees.

• Managed complex customer requests from contact to completion. Cashier/Pharm Tech, Walgreens

• Maintained up-to-date knowledge of all retail promotions.

• Settled any customer disputes in a professional and pleasant manner.

• Worked to ensure a positive and hassle-free customer experience.

• Carefully and accurately monitored and recorded all refrigerated items ready for stocking.

• Followed instructions and took initiative when appropriate.

• Adhered to all safety rules and guidelines.

Cashier, Walmart

• Recorded and processed all orders in an organized and accurate manner.

• Brought forth a self-motivated attitude, as well as the ability to collaborate.

• Worked well independently and on a team to solve problems.

• Served as a friendly, hardworking, and punctual employee. EDUCATION

Associates of Science, Mountain View College

Texas A&M University - Commerce

Currently in nursing school.

SKILLS General Management Expert

Problem Solving Skills Expert

Time Management Skills Expert

Interpersonal Communication

Skills

Expert

Analytical Thinking Skills Expert

Highly responsible and reliable Expert

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