Hlengiwe Mbatha latest Resume

HLENGIWE PATRICIA MBATHA

Durban Address

*** ******* *****

Devonture Building

Flat No:1D

Durban

4001

063******* / 073*******

PERSONAL DETAILS

Nationality: South African

Gender: Female

I.D. No.: 900**********

Date of Birth: 28/08/1990

Languages: English, isZulu, Xhosa, Afrikaans

EDUCATION

Jan 2020 - Dec 2020 :-Dube Finishing

School matric rewrite

Oct 2013 - Nov 2013:- Travelport - Galileo Program- Galileo Certificate Jun 2013 - Dec 2013 :- Government Program- Travel & Tourism Certificate Feb 2010 - Dec 2012:- Icesa School Of Hospitality- Hotel Management Diploma Jan 2006 - Dec 2009:- Dundee High School- Matric Certificate CERTIFICATES

Diploma: In Professional Cookery

Certificate in: Galileo

Certificate in: Travel & Tourism

Certificate of Matriculation

Certificate of Training in Customer Service at Armani Hotel Dubai Certificate of Training: Coastlands Hotel In Musgrave EXPERIENCE

Coinit- Dundee, KwaZulu-Natal

Contact Administrator July 2019 – Jan 2020

• Receiving application forms

• Updating application forms on the Database

• Printing invoices

• Drafting contracts for clients

• Drafting client’s payment spreadsheet

• Making sure clients are paid on time

• Data Capturing

• Filling and keeping client’s signed documents / contracts

• Manage the admin team

Supply Chain Network - Durban, KwaZulu-Natal

Procurement Vendor Master October 2017 – Feb 2019

• Assisting Harmony Gold Mine potential clients with vendor application

• Updating Harmony Gold Mine vendor & procurement database

• Calling all clients that already have vendor numbers & assisting them to update their profiles online

• Calling clients & searching for BBE Certificate, Tax Clearance Certificate, Workmans Compensation & of important documents regarding a company to make sure Harmony Gold Mine works with Legit companies whether small or big

• Also helping small companies to network with bigger cooperates Global Forex Institute - Durban, KwaZulu-Natal

PR & Marketing Assistance & Events Coordinator Jun 2017 – October 2017

• Making sure that the staff are responding correctly & professionally on it.

• Responsible for communicating with supplies for company posters.

• Responding & sending emails daily.

• Company events coordinator

• Booking venues for mentorship classes

• Managing staff in seminars.

• Finding promoters for seminars

• Travel with CEO & team within South Africa for seminars

• Booking flights & accommodate for company staff

• Arranging transport food allowance for staff for trips

• Renting cars for company trips

• Dealing with clients that have complaints

• Attending to company scams

Armani Hotel Dubai-Burj Khalifa

Administrative Concierge Assistant November 2014 – Jan 2017

• Assist in scheduling and ensuring that all shifts are covered at the start and end of each work shift

• Assist in the tracking of concierge team member attendance

• Aid management in the handling of conflicts in a timely manner

• Promote programs, outings, and events, encouraging participation and assisting residents and/or guests with registration

• Provide information, recommendations, and booking services for a variety of resident and guest inquiries, including, but not limited to, directions, hours of operation for nearby businesses, community services, transportation and travel arrangements, tour and event tickets, restaurant reservations, spa appointments, shopping, sports events, cultural activities, and medical care

• Respond to special requests for services including dentists, doctors, child care, florists, etc.

• Develop relationships with local business owners and VIPs in order to fulfill requests

• Answer internal and external telephone calls, intercom, and pages; process and deliver messages for residents and guests

• Address questions or concerns from prospective or current residents and families

• Provide support to the customer relations and business operations team members, assisting with business office responsibilities, accounts receivables, and other administrative duties for the community

• Working with environmental services in monitoring building cleanliness, visual presentation, state of repair, and security, responding to needs accordingly

• Engage residents family and friends and take time to visit with them

• Maintain a high standard of personal hygiene and professional appearance as all team members

• Perform other duties and services as assigned

REFERENCES

Coinit/Comex

Nomuhle Thompson : 073-***-****

Department Manager Supply Chain Network

Mr. Darren Smith: 082-***-****

Senior Manager – Global Forex Institute

Ms. Terry: 083-***-****

Senior Manager Armani Hotel Dubai

Mrs Panita: +60-12-355-****

Last modified: 05:22

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