UDAY SHENOY

WORK EXPERIENCE

CAPITA INDIA PVT LTD (OCTOBER 2019- DECEMBER 2020)

OPERATIONS EXECUTIVE

Provide accurate, valid and complete information by using the right methods.

Build sustainable relationships and trust with customers through interactive communication as well as keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Contribute to team effort by accomplishing related results as needed.

WILLIS TOWERS WATSON (JANUARY 2019 TO SEPTEMBER 2019) ADVISOR/ASSOCIATE

Researching insurance policies and products.

Renewing or amending existing policies for clients.

Keeping detailed computer records.

Carrying out the necessary paperwork of insurance policy.

Calculating payment plans, methods, and premiums.

Interacting and coordinating with UK counterparts to ensure smooth and efficient flow of work.

STERLING TALENT SOLUTIONS (APRIL 2017 TO DECEMBER 2018) OPERATIONAL SPECIALIST/QUALITY CHECK

Manage and optimize day-to-day activities.

Analyzing business operations and identifying customer needs.

Track and Analyze Reports.

Develop Improvement Plans.

Identifying ways to improve customer experiences.

Maintaining policy and procedure documents.

EDUCATION

UPMC (MANGLORE UNIVERSITY) 2013-2016

Bachelors of Business Management.

MGM college (MANGLORE UNIVERSITY) 2011-2013

Higher Secondary Education.

Vidya Vardhak School, (State Board) 2011

Secondary School Education.

SKILLS

Complaint Handling & Resolution.

Creative, Adaptability & Team building.

Problem Solving, Decision Making & Analytical Thinking. PROFILE

Ambitious and energetic, composed under

pressure and get along quite well with people at

all levels. Possess excellent correspondence &

communication skills. Multitasker and positive

attitude.

Date of Birth - 15 October 1995

Nationality - Indian

Languages - English, Hindi, Kannada, Konkani.

OBJECTIVES

To use my acquired skills, commitment to perform

quality work, ability to communicate ideas, work

towards meeting the purpose of Organization.

CONTACT

Indraprasth CHS, Dahisar East

Mumbai, India-400068

+91-750*******

adn4kq@r.postjobfree.com

HOBBIES

Reading

Travelling

Music

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