Curriculum Vitae – Neliswa Jantjies

Date of birth: 10 October 1979 · Email: adn4km@r.postjobfree.com ·Mobile: 073*******

Address: **** ** ** ********* ****, East London

PROFILE

I am a 38 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the hospitality industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak isiXhosa and English fluently.

EDUCATIONAL BACKGROUND

Year: 2009 Qualification: Long term Insurance Advisory Course Institution: Moonstone Intellectual Capital

Year: 2008 Qualification: Policy Holder Protection Rules Institution: Regent Life Assurance

Year: 2006

Qualification: Certificate in computer literacy

Institution: Intec College

Year: 2000

Qualification: Matric

Institution: Sakhisizwe Senior Secondary School (Eastern Cape)

Subjects: Maths, Physics, Biology, English, Xhosa and Afrikaans

Knowledge gained during certificate

Computers (including Microsoft, Excel, Word, Outlook; email & internet)

WORK EXPERIENCE

2014 Jan till December 2017: Transnet Port Terminals, Port Worker (General Worker)

General Worker duties.

House keeping

Windows cleaning

Telly clerks on the vessel

2013 January till December 2013: Accord Business Academy, Administrator

Managing of switchboard

Administration duties

Effective document filling

Attend to student queries

Compiling students’ Academic reports

Ordering stationery for the entire school

Answer all incoming calls with courtesy and ensure efficient resolution of all inquiries

2008 May till 2010 February: Healthcor South Pty Ltd, Telesales Agent

Marketing of insurance policies

Customer Advisory

Effective document filling

Attend to customer queries

2006 January till March 2008: Flexi Cell, Call Centre Agent (outbound)

Sales of cell phone contracts

Meeting targets

SKILLS AND COMPETENCIES

Time management

Communication skills

Office administration

Service excellence

Hard working

Proactive

Professional

Telephonic skills

Computing Skills (Microsoft word, Excel)

Flexible and Trustworthy

Friendliness

Decision Making

Hobbies and Interests

Cooking

Singing

Traveling

Socializing with peers

REFERENCE

Name: Mr X. Luthuli

Designation: Operations Manager

Contact number: 043-***-**** / 083-***-****

Name: Mr E. T Yarkey

Designation: Principal Accord Business Academy

Contact number: 043-***-****

Name: Miss Monique Land

Designation: Call Centre Manager- HealthCore

Contact number: 043-***-****

Contact this candidate