JOHN L. SMITH

E-mail: adn4jr@r.postjobfree.com

**** *******

Irvine, California 92618

949-***-**** Direct

To Whom It May Concern:

Thank you for taking the time to evaluate my resume; I am seeking a permanent and stable position to further my knowledge and exercise my skills and abilities. I am aware of many aspects of sales and marketing and believe my experience would be an asset to your organization.

Twenty-five+ years as a top producing, dynamic, and innovative sales professional. Articulate communicator offering high-powered presentations. Established reputation for uncovering customer needs, providing solutions, handling objections, and closing sales. Strong telephone and in-person sales presence; hard-charging, performance-driven sales professional that consistently exceeds quotas and understands the importance of organization and self–management.

Again, thank you for your time and consideration. I look forward to meeting with you to discuss this opportunity further.

Sincerely,

John L. Smith

John L. Smith

JOHN L. SMITH

E-mail: adn4jr@r.postjobfree.com

7725 Gateway

Irvine, California 92618

949-***-**** Direct

SALES EXECUTIVE

Innovative, results-driven, and multifaceted professional, offering progressive experience in sales operations; complement with expertise in marketing, vendor sourcing, and cross-selling and up-selling. I am skilled at promoting and selling products and services, providing cost-effective recommendations, and conceptualizing innovative marketing techniques to obtain company profitability effectively. I am equipped with solid interpersonal and communication skills in establishing productive rapport with individuals, including Corporate Officers.

Key Proficiencies Include:

Account Management

Closing Techniques

Coaching / Counseling

Customer Service

Marketing

PROFESSIONAL EXPERIENCES

September 2019 – October 2020

CPACinc.

Anaheim, CA

CPACinc. is a Southern California-based, privately held company now celebrating over 27 years of success and headquartered in Orange County. CPACinc. recommends and delivers the topmost performing IT and Telecom solutions to empower our clients to manage better and grow their businesses. Technology, especially the delivery of information, is moving at an unequaled pace, and CPACinc. is at the front in bringing award-winning solutions to companies of all sizes.

Sales and Marketing

■Displayed competency in formulating and providing innovative sales and marketing strategies

■Function as the company’s Sales & Marketing Telecommunication Consultant

■Applied strategic approach in promoting the company's products and services to prospective clients

■Provided interactive sales presentations regarding the company's products and services

■Held responsible for interacting with the internal sales team to assist with delivering telecom solutions to existing clients

■Introducing the new clients to the suite of services while offering them options to replace or enhance their existing Telecom and Network Infrastructure

October 2018 – June 2019

CBE Office Solutions

Irvine, CA

CBE Office Solutions, a Southern California-based, privately held now celebrating over 25 years of success and headquartered in Orange County. CBE has proudly provided professional business solutions to business customers with a wide array of office products and services. Our range of office equipment includes offerings from industry leaders such as HP, Sharp, Ricoh, and Canon. The solutions we provide include managed print services, document management, Pitney Bowes mailing equipment, workflow software solutions, Telecomm Solutions, and Managed IT Services.

Senior-Major Account Executive:

B2B sales with a focus on new business development within all sales pillars of the company's offerings. To include all aspects of the sales process:

Prospecting, Securing, and qualifying customers

Conducting equipment demonstrations

Devising custom financing solutions to streamline workflow

Closing transactions and increase operating efficiency within the prospect's business.

■Promoting and selling multiple product portfolios to the executive level, including C-Level and pertinent director levels

■Setting short and long-term strategic account direction, aligned with customer needs and goals. As well as working with internal supporting sales team resources

October 2012 – November 2018

TPx Communications

Irvine, CA

TPx Communications is the premier managed services provider, redefining the way enterprises grow, compete and communicate. TPx’s unified communications managed IT services, continuity, and connectivity solutions work together to "reach a higher state of connectedness" – with customers, employees, clients, suppliers, locations, applications, and more. TPx can provide guaranteed performance wherever there's a broadband connection, erasing the limitations of geography, incumbent providers, and capital expenditure. Headquartered in Los Angeles, with central locations across the country, TPx has delivered more than 15 years of consecutive revenue growth, driven by a DNA of obsessive customer service and being a trusted advisor to its customers.

Positions held:

■Premier Customer Account Manager (PCAM)

■Executive Customer Account Manager

■Senior Customer Account Manager

Primary responsibility- developing positive relationships, handling customers' needs, and consultative selling of TPx’s vast Managed Services portfolio.

Essential Duties and Responsibilities:

■Identify sales and managed services opportunities within a base of TPx Accounts with a designated monthly Quota

■Service existing customers and their business need through a consultative approach

■Ensure improvement in the company's margins following marketing and sales guidelines

■Provide proper CRM documentation, open customer tickets concerning relocating, additional services, changes to existing services, billing issues, and technical support needs

■Engage in the sales forecast

■Assist customers and educate them on the benefit of the company's products

■Provide customer support through the customer life cycle

■Ensure achievement of sales targets

■Deliver presentations on sales to customers

■Attend client meetings

■Maintain relationships with existing clients

■Expand relationships with potential clients

■Complete administrative work, as required

■Manage a portfolio of accounts

■Handle certain aspects of the company's campaign

■Generate business opportunities with the use of existing company’s network contacts

■Ensure that solutions are successfully and timely delivered to customers and according to their specifications

■Regularly communicate to internal and external stakeholders on the progress of initiatives employed on sales and customer activities

■Track key account metrics via CRM and DASH

■Identify and develop opportunities

■Collaborate with all sales teams to ensure attainment of growth

■Assist and lead other members of the account team

Market & Sell services to New B2B logos & assigned account base of Premier Business Customers. Current Customers are TPx Communication's largest accounts that carry a minimum monthly billing of $5K.

Additional Responsibilities Including:

■Contract renewals and upgrades

■Grow revenue base and achieve monthly sales quota

■Customer face to face meetings

■Pricing and Order entry of sales orders into the system for activation

■Service trouble tickets

■Achieved multiple recognition awards for exceeding revenue targets, including months totaling 666%, 239%, 125% & 101% of Contracted Quota

■Recognized for Top Account Manager for Highest % of Quota

■Certificate of completion- Hosted PBX Training

■Certificate of completion- UCx Communication Training

■Certificate of completion- MSx Training

■5 Years of Service Award

November 2011 – May 2012

Image 2000

Santa Ana, CA

Image 2000, a Southern California-based, privately held now celebrating over 25 years of success with over. Image 2000 is an award-winning corporation specializing in decreasing the overall costs of information workflow and increasing productivity in any given office environment. Our service includes copy, scan, print, fax, reprographic technology, and document management software—a privately-owned Los Angeles-based company successful in small and large Facilities Management contracts.

Senior-Major Account Executive:

Responsible for prospecting, securing, and qualifying customers, conducting equipment demonstrations, closing transactions, and devising custom financing solutions to streamline workflow and increase operating efficiency

■Promoting and selling multiple product portfolios to the executive level, including C-Level and pertinent director levels

■Setting short and long-term strategic account direction, aligned with customer needs and goals. As well as working with internal supporting sales team resources

November 2010 – December 2011

Ricoh Americas Corporation

Tustin, CA

Ricoh Americas Corporation (RAC) is diversified office equipment and electronics manufacturer. With more than 60,000 employees and over $21+ billion in sales, RAC ranked in the top 200 international corporations by Fortune magazine.

Positions Held:

■Senior Major Account Executive

■Health Care Consultant-Vertical

Responsibilities:

■Blueprinting and researching all assigned accounts and territory

■Developing, maintaining, and growing customer relationships at executive and decision support levels within a consultative sales approach.

■Promoting and selling the Ricoh portfolio to the executive level, including CEO, CFO, CIO, clinical operations, and pertinent director levels

■Setting short and long-term strategic account direction, aligned with customer needs and goals. As well as working with internal supporting sales team resources

■Pinpoint areas for improvement and recommend solutions to streamline workflow and increase operating efficiency.

■Solutions to include.

■a wide range of network-ready document management systems, Enterprise software solutions, technical services, support, and various outsourcing solutions.

■Certificate of Completion, Initial Sales Training (IST)

May 2009–April 2010

Administaff Inc.

Irvine, CA

Administaff is a publicly traded (NYSE: ASF) professional employer organization (PEO), offering human resource/human capital strategies to small and medium-sized businesses. Our clients experience improved growth and profitability through this relationship while realizing increased employee productivity, increased employee morale, and better employee retention.

Business Consultant

■Responsible for prospecting and identifying value-added opportunities and sell solutions for complex human resource needs.

■Responsible for the consultative selling of Administaff's personnel management services to the small-to-medium-sized business market.

■Certificate of Completion, Initial Sales Training (IST)

■Certificate of Completion, Intermediate Sales Workshop (ISW)

2008–2009

Select Office Solutions, Inc.

Irwindale, CA

SOS is a privately-owned organization that offers document management solutions to various organizations (small, medium, and large) with annual sales revenues of 20 million.

Branch Manager –Senior-Major Account Executive

■Responsible for building a team, training, prospecting, proposing, and closing business that will achieve total revenue growth & profit

■Top Gross Profit Producer for the 2008 year

■Committed team leader, implemented a training course for new hires.

2005–2008

L2W Investments, Inc.

Rancho Cucamonga, CA

L2W is a privately-owned organization that offers Asset Management, Property Renovations as well as Property Investments.

President / CEO

■Successfully launched and piloted new organization

■Expanded business to various markets

■Responsible for implementing new solutions that increased one year's earnings by 12%

1998–2006

MWB Business Systems

Rancho Cucamonga, CA

MWB is a Southern California organization that is now owned by the Xerox corporation (publicly traded). MWB offers document management solutions to various organizations (small, medium, and large) with annual sales revenues of 60 million.

Senior- Major Account Executive

Responsible for prospecting, proposing, and closing business that will achieve total revenue growth (sale and annuity), profit, and customer satisfaction.

■“Winner Circle Member” (Multiple years achiever)

■Achieved multiple, monthly, and quarterly recognition awards for exceeding Revenue targets

■Consistently exceeded “Gross Profit” annual budget over 263.65%

■Committed team leader, Instrumental in implementing a training course for new representatives — "Successful prospecting techniques”

■Trips and Prizes

1996-1998

Sunrise Ford

Fontana, CA

Sunrise Ford is one of California's largest privately owned and operated Ford Motors Corporations' new automobile dealers. Sunrise Ford is a $60 Million sales operation.

Senior Sales Consultant & Sales Manager

Senior Sales Consultant,

Primary responsibilities: market services (prospect), access and qualify new business opportunities, manage time, and track and project sales opportunities. (Sell Vehicles)

AWARDS

■“Top Man Award” most vehicles sold per month (Multiple)

■“Highest Gross profit transaction” per month (Multiple)

■“Highest Gross Average” per month (Multiple)

■“Highest Accumulative Gross Profit” (Multiple)

■Trips and cash prizes (Multiple)

Sales Manager,

Responsibilities: Support and supervise a team of seven salespeople with a team sales quota of $160,000. Provide one-on-one sales coaching and counseling. Meet customers and close /secure vehicle transaction

■s.

■Expanded sales prosecuting to include newsletters to all surrounding clients

■Exceeded team sales quota by 150%

■Manager of the Year Award

1985-1996

Ralph’s Grocery Co.

Diamond Bar, CA

Ralph's Grocery Co. was established in 1873 owned by public trader "The Kroger Company," one of the nation's largest grocery retailers. $66.1 billion

Assistant Manager of Merchandise

Responsibilities: customer service, employee management (hire, scheduling, Etc.) Store ordering and merchandising, Opening and closing of stores.

MANAGERIAL PROMOTIONS

Include:

■“P.I.C.” (Person in Charge)

■Assistant Grocery Manager

■Assistant Service Manager

■Grocery Manager

■Service Manager

■Assistant Manager of Merchandise

EDUCATION

Chaffey College

Alta Loma, CA

■Some College Coursework Completed

Victor Valley College

Victorville, CA

■Some College Coursework Completed

Westchester High School

Westchester, CA

Graduate

INTERESTS

Family, Sports, Travel, Technology, Home Projects

Sales Presentations

Sales Prospecting

Team Training

Telemarketing

MS Word, MS Excel, MS PowerPoint, MS Visio, MS Outlook, Salesforce

Contact this candidate