TUMELO GERALDINE MASOGA
adn473@r.postjobfree.com
PERSONAL DETAILS
Date of Birth : 27/06/1995
Nationality : Black
Criminal Record : Not Applicable
Gender : Female
One word that describes me : Humble
Home Language : Sepedi
EDUCATION
Tshwane University of Technology
2017-2019
National diploma in Office Management And Technology Soshanguve Secondary School
2013
Matric
EXPERIENCE
Department of Education (Tshwane South District)
26 November 2019 - 06 February 2020
Duties and Responsibilities:
Assisting with data capturing of ATR and training needs Assisting with filing of documents and controlling. Assisting with sending the memorandum and emails to the school regarding teacher development. Assisting with receiving and attending to customers in professional and cheerful manner and providing them with an efficient and courteous service.
Assisting with ensuring the flow of customers waiting in the reception area and ensuring they are attended to timeously and accurately.
Assisting with dealing with low complex queries and issues that arise at reception from visitors. Assisting with taking messages and follow-ups whether message was attended to. Assisting with following up on outstanding referrals on behalf of the unit for contact center. Assisting with maintaining the safekeeping of all documentation in the office with relevant policies. Assisting with participating in collation and compilation of progress reports. SKILLS
Ability to multi-task
Computer literacy (MS Word, Outlook, Excel, Access, Pastel, PowerPoint & Adobe in Design, Photoshop, Internet Explorer and Desktop Publisher)
Data capturing skills
Report writing skills
Communication skills (both verbal and written)
Telephone etiquette
Coordinating skills
Planning and organizing skills
Presentation skills
Working collaboratively in teams
Well-groomed and Meticulous to details
Researching skills
Can manage conflict
Can work under pressure
REFERENCE
Sbongile Dhlamini Motsepe - "GDE: Tshwane South District" HR Practitioner
Monyeki DC - "Tshwane University of Technology "
Information Administration Lecturer
OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.