Position: Chief Nursing Officer (CNO), Northern NM

Objective

For decades, I have been a highly motivated executive leader with extensive track records of meeting and exceeding desired clinical, operation and financial outcomes within many healthcare settings. As a doctorate leader and provider, I am seeking to continue to fulfill my professional goal of helping academic organizations attain successful outcomes while improving best possible care delivery.

Qualifications

Doctorate Degree in Nursing and Leadership (DNP)

Executive Leader (pediatric and adult settings)

Chief Operating Officer (COO)

Chief Nursing Officer (CNO)

Responsible for Nursing and Patient Care Services across the Health System

Ambulatory, clinics and hospital settings

Responsibility Include:

oNursing Professional Practice

oMagnet, Nursing Quality

oAdult and Pediatric expertise

oTrauma and Critical Care

oService Line Developments

oAmbulatory Services growth

oOversight of 1000+ Affiliates

oState Surveyor

oBoard Member, Med Exec etc

oConsultant

Propose, lead, and direct strategies to improve quality outcomes and advance evidence-based care at the bedside.

Develop and implement strategies to achieve excellence in all aspects of the patient experience.

Establishing standards for nursing practices and maintain authority, accountability and responsibility for nursing services

Completes nursing leadership assessments with recommendation and ongoing follow-up. Provides coaching and mentoring to nursing leadership to foster a culture of safety, excellence, and accountability.

Contributes to organizational decision making that is consistent with the values, vision, mission and standards of practice and quality outcomes.

Designs and implements innovations in a professional practice to align with both existing and evolving care delivery models with a range of reimbursement strategies

Advances recruitment, retention and mentorship of nurses & care team members to strengthen existing and future workforce.

Initiates and participates in problem-solving, policy-forming conferences for Nursing/Patient Care Services. Maintains close coordination with all departments to ensure continuity and collaboration of services.

Managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs.

Fifteen years of progressive clinical leadership experience in a hospital management and strategic planning, preferably in an academic medical center or large complex care delivery organization

Active Registered Nurse licensure in the State of California

Prior experience in a unionized environment

Expertise in all aspects of assigned functions, as well as development and management of operational and capital budgets

Comprehensive and thorough understanding of all elements of health care delivery, including strategy, business planning, operations and financial conditions

Surveyor and leader with change management skills to transition the organization from a current state to a future state with the least amount of resistance

Expertise in evaluating the organization issues, initiating actions to make change, planning change

Collaborative leadership skills to function in a highly complex and matrixed organizational environment,

Relationship building- skills to develop outstanding relationships at all levels

Sets high standards of behavior, performance, quality, credibility, and integrity

Demonstrated understanding of the roles of teaching, research and patient care in the academic medical center and active participation in improvements relevant to each mission

Oversight of all QI and RCA/Peer Reviews

Ability to comply with activities mandated by The Joint Commission/Title 22, CLIA

Direct experience with Lean management and/or an understanding of the Principles of LPI

Experience

CEO/President - Trauma & Critical Care Consultant, LLC May 2014 – Present

Founded consultant business to ensure development and maintenance of trauma programs throughout the state of Colorado, emphasizing successful State Trauma Designations for local hospitals.

Preparing the organization for State Review readiness for pediatric and adult population

Assessing program needs and redesign clinical platform for success

Writing house-wide policies and procedures to meet scope of care customized to each hospital

Working closely with all medical specialties

Creating optimal Quality initiatives with internal loop closure mechanisms to improve patient outcomes and quality of care

Overseeing all aspects of the programs, including injury prevention, community outreach, QI projects, etc…

Preparing and attending State surveys, which have received impeccable reviews resulting in re-designation

Chief Operations Officer (COO), Chief Nursing Officer (CNO)

Colorado West Healthcare System (Community Hospital)

Dec 2017 to 09/2019

Oversight of all operations and clinical aspects of the inpatients and outpatient service lines – developed new staffing matrix, oversee multimillion budget, recruitment, planned and develop new service lines such as Trauma, Critical Care, Dialysis, Pulmonary Care and Rehab, Sleep lab, Cath lab, GI lab, and Diabetes service of excellence.

1- Increased Hospital and Clinic Revenue/Volume by 40% in 12 months

2- Decreased agency workers from 55% work force to 0% in 8 months with acute financial gains and improved QI and patient outcomes.

3- Created new charge/billing system to capture and additional $14.7 million in 6 months

4- Led hospital growth initiatives with creation of new and expanded service lines (behavioral health, oncology, spine, GI, trauma, pediatric)

5- Established relations with the Medical Staff and built new service lines with enhanced revenue.

6- Supported the development of business ventures, individually and collectively, that promote cooperation and coordinated effort in accomplishing mutual goals.

7- Complied with all regulations governing hospitals, accrediting bodies, and legal issues

8- Worked closely with hospital foundation to ensures that Community Benefits programs are appropriately determined and effectively administered

CO South Division Senior Director of Operations

Critical Care/Trauma/Emergency Service Lines (Pediatric and Adult)

Jan 2015 – June 2017

University of Colorado Health System

Executive Leader for Operations and Program Development

Trauma Care and Program Development for Pediatric and Adult

Level I Initiatives: Responsible for developing clinical staff, research and residency platforms

Work closely with State, Regulations and ACS

Responsible for developing a South State trauma concept within University Health System

Accountable for rebuilding and successfully passing 3 Trauma Level II State and ACS designations for 400+ hospital bed

Manages to build a new Level III Trauma designation for 90 bed hospital – passed designation without deficiencies

Develop outreach program for more than 12 critical access hospitals

Lead training of 3 new trauma managers and 3 new trauma teams including QI and registrars

Responsible for team and program outcomes

Primary trauma liaison between EMS community and hospital staff

Responsible to meet with executive leadership to report weekly outcomes

Direct oversight of all Emergency Service Lines Operation and efficiency; emergency departments of 2 hospitals, Urgent care operations, behavioral health, SANE & FNE programs, critical transport team, pediatric ED

Direct oversight of financial, staffing, and strategic planning & growth of all the above facilities.

Directly involved with outreach and volume growth (Quadruple hospital volume in 18 months)

Developed new pediatric trauma center (Quoted by the State as the Center of Excellence)

Passed State pediatric site survey without deficiencies

Passed Level II ACS verified pediatric center

Built Research Platform to take Level II to a Level I within a year

No deficiencies with survey oversight for Level I ACS verified adult trauma center

COO- CNO – Denver HealthSouth

Mar 2013 – Dec 2015

Successfully opened and led all Operations the new Denver HealthSouth hospital as one of three executive-level employees.

Passed State and Joint Commissions without deficiencies

Created and implemented all clinical policies and procedures, led operations of the clinical departments

Developing new programs to enhance growth, including Stroke designation and Preceptorship programs

Established close relationship with local Denver medical groups (Blue Sky Neurology, South Denver Nephrology, Surgical Specialist of Colorado) to increase hospital volume and provide additional educational resources to staff and patients

Primary responsibility for overall operations and delivery of patient care with an emphasis on clinical care service delivery

Accountable for outcomes related to patient satisfaction, clinical performance and cost.

Responsible for performance, planning and assure adequate support staff and services are available

Designs nursing policies and procedures, nursing standards of patient care and standards of nursing practice

Participates in the decision- making structure of the hospital, including governing body, management staff, medical staff and other clinical and support areas.

Maintain or establish mechanisms for collaboration between nursing, Medical Staff, as well as other members of the health care team

Directed financial management of all departments

Oversaw Human Resource management within the assigned departments and administratively throughout the institution

Represents the profession of nursing and the professional nursing employees in a positive manner

Ensured that patient care delivery systems take into consideration patient mix, community needs knowledge and skills of clinical staff, available resources, and established health care outcomes

Familiar with Studer principles which drive customer service outcomes

Built strong relationships with Providers through Med-Exec involvement, rounding and open, honest and timely communications

Provided leadership in assuring compliance with all State and Federal regulations, and the Joint Commission of Accreditation of Healthcare Organizations

Administrative Director of Operations

Behavioral Health/ED/Trauma/Critical Care Services/Cath Lab – Centura Health

May 2006 – Mar 2013

Identified and ensured high-standards were met by all disciplines in all units of three Centura facilities.

Responsible for all Operations and growth: overseeing, and restructuring the following Emergency and Critical Care Service Lines:

Outreach

Collaborating with senior management to allocate resources to optimize the hospital’s performance, including: staging (retention, recruitment, and education), planning bed capacity and staffing to meet projected needs, ensuring profitability of service lines, identifying capital equipment needs

Directing the Clinical Strategic Operations, responsible for planning and managing resource requirements

Level III Trauma Program (Rural Setting) and Trauma Quality Program

Developing Clinical Education and Preceptorship Program

Leading operations for new Cath Lab

Overseeing newly built and restructured facility with new equipment, staff, training for advanced cardiac devices.

Redesigned quality initiative process to ensure door to balloon pump as per national standards with new cardiac team, equipment, and cardiac system

Implementing an effective and continuous program to measure, assess, and improve performance

Director and Faculty - School of Nursing (SWCC)

Aug 2008 – Aug 2011

Full-time nursing faculty member responsible for redesign and oversight of the nursing program at Southwest Community College. Academic and clinical faculty member for Pediatrics, Cardiac, ED, and ICU

Full administrative and academic duties for pediatric and adult

Built all course curriculum for the entire program

Recruited, mentored and evaluated faculty members

Responsible for program development and growth, EBPs, and quality initiatives

Provided financial analysis for program viability

Achieved 100% Board Exam passing rate 3 years in a row

Earned Colorado Faculty of the Year recognition

Director Level I Trauma Center Behavioral Health/Emergency Service Lines/Trauma – UNM (Pediatric and Adult)

Aug 1997 – Jun 2000

University Hospital of New Mexico, Albuquerque, NM. Level I Trauma center for Pediatric and Adult clientele.

Extensive Administrative duties and outreach program development.

Provided financial oversight and budget planning.

Education

Doctorate of Advanced Leadership - Nursing Practice (DNP) 2012 – 2014

Regis University in Denver, CO

Master of Sciences in Nursing Leadership (MSN) 2009 – 2010

Bachelor of Science in Nursing (BSN) 2007- 2009

Doctorate of Nutrition 2000-2005

Doctor of Naturopathic Medicine 1989-1990

Other Credentials

Hospital Board Member (CO west healthcare)

Surgical Associate Board member

Former Arapahoe Board member (mental health and substance abuse organization)

Board Certified Naturopathic Medicine

Board Certified Nutritional Consultant

ACLS/BLS instructor, PALS and TNCC Certified

Nightingale Nominee 2011

Diabetes Educator Training – Whittier Institute in San Diego

Licensed Professional - DORA

CO Faculty Credentials

Volunteer for school athletes

Member & Community Outreach (Pediatric and Adult Services)

Hospital Board Member 12/2017 to present

-Board Member Arapahoe Mental health and Substance Abuse

-Hospital Board and Med Exec Board (medical and Surgical)

-Surgical Associate Board Member

Health Care Medical Director – Sseisenja Foundation, Uganda 2009 – Present

Designed and continue to support a nursing school and 12 bed urgent care center in Uganda. Provide medical oversight, serve as financial advisor, and oversee many projects to empower growth and sustainability. Sponsored nursing student tuition for 2 years.

Developed ongoing immunization projects for pediatric and adult populations.

CDPHE Advisory Board Member: appointed member to rewrite State rules for Surgical Care Specialties - Present

Volunteer Consultant for AMATA – Track- Athletic Program PRESENT

Sport and Nutrition Consultant

Steven H. Lewis, MD FCAP FACOG

Clinical Professor of Pathology

Faculty Associate Humanities and Bioethics

University of Colorado School of Medicine

Dear UCSF Recruiters and Leaders,

The purpose of this letter is in support of Dr. Carolle Anne Banville, recently the Chief Operating Officer, Chief Nursing Officer, and occasionally acting CEO for a Western Healthcare System in CO, Dr. Banville holds PhDs in Leadership, Acute Care and Doctor of Nursing Practice. Dr. Banville is one of the most outstanding and productive members of the CO healthcare system and formerly at the University Hospital system. My bona fides in brief are presented in order adjudicate my evaluation of Dr. Banville.

Briefly, I have spent 30 years in health care, and would like to share my impression of Dr. Banville.

In summary, Dr. Banville has been showing great humility, exhibits an extraordinary intellect and has led successfully many healthcare expenditure and supported academic venues with outstanding outcomes. An example has been most recently the achievement of six trauma designations in different sites as well as JC, CMS, and multiple surveys in less than 2 years for hospital systems in CO. Dr. Banville participates in countless outreach initiatives to educate medical providers in rural settings, writes policies and procedures for the nursing and medical profession regarding ED/trauma/acute care and surgical service lines, and from her collaboration with other executive leaders, greatly enhances the volume of patient visits under her scope. Dr. Banville was also an appointed member of the state of Colorado to re-write trauma rules and sat on many committees to enhance the direction of our CO healthcare status. In addition, she helped receive the first American College of Surgeons designation (while at Anschutz School of Medicine). Dr. Banville sits on hospital boards, brings valuable inputs and visions to enhance efficiency, best practices, and overall credibility to expanding medical centers in the state of Colorado.

As a volunteer for Western’s Slope Department of Health EMS and EMT programs teaching for many years CME credit hours of the science of “OB/GYN Emergencies”, I consulted with Dr. Banville for her production of the Diabetic/Emergency OB Protocols for the State of Colorado. The Advancement Board for the University’s “Rural Tract” has witnessed that she has furthered outreach for Obstetrical care in the State of Colorado.

In my years of being responsible for hundreds of employees, having taught countless residents, fellows and attending’s; I have to this date never met anyone with the breadth and scope of knowledge in Medicine that she possesses.

I know no one more honorable as a health care provider, with the highest standards for integrity and quality care. As an aside, she started a medical/nursing clinic in Uganda and remains the medical director – she oversees a multidisciplinary team to deliver optimal care and services. She is tireless, indefatigable an extraordinary athlete and can accomplish all through intellect, hard work, dedication, and from her ability to draw from a multitude of medical facets.

Dr. Banville’s presence is extremely valuable and I simply wish to bring to your attention one of the finest employees I have met in my career. She goes to extraordinary means to improve quality, silently brings in revenue and has taught to produce that which here to fore, has yet to be acknowledged. It is her passion and she is with boundless energy to achieve all that she seeks to achieve.

Thank you for the time you have taken to read this brief synopsis, and if I may be of any further assistance, please feel free to contact me at any time.

Sincerely,

Steven H. Lewis, MD

Clinical Professor of Pathology

Faculty Associate Humanities and Bioethics

University of Colorado School of Medicine

970-***-**** private cell (PREFERRED CONTACT)

Email:

Cell Phone:

Fax:

adn3ys@r.postjobfree.com

970-***-****

303-***-****

Mailing Address:

University of Colorado Anschutz Medical Campus

12631 East 17th Avenue

Mailstop B216 AO1

Aurora, CO 80045

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