Maurice Okwach
MY DESCRIPTION
I am trained in business administration management with over 18 years experience in total quality management and business development strategy. I have ISO 9001 systems auditor certification by Bureau Veritas with a passion for new ventures and communication. LEADERSHIP QUALITIES
Visionary Leadership
Organizational Restructure and Change Management
Analytical skills
Customer Experience
Strategic Planning and Negotiator
Functional communication
Managing Budgets and Profitability
ACHIEVEMENTS
Created a dynamic and responsive team resulting in consistent profitable growth
Oversaw our key partnerships with Corporates for humanitarian response on childrens’ homes support for 4 successive years.
Progressively managed and launched marketing, advertising, branding and public relations, consumer education and community service efforts for the organization.
Revived a collapsing division at Magnate Ventures Limited through strategic planning and total quality management which resulted in cost savings and staff reduction.
Turned around sales figures with an increase by 8% within the first financial year at Sketchers Limited.
Streamlined quality management systems in the print production unit and later opera- tions department at Magnate Ventures Limited within 6 months of employment. P.O. Box 101***-***** Nairobi
Cell +254-***-******
E-mail: ************@*****.***
EDUCATION EXPERIENCE
2013-2016: BCom (Business Administration Major) - Strathmore University 2010-2013: Diploma (Business Management) - Strathmore University 1999-2000: Computer graphics - Nairobi University
1996-1997: Communication & Graphic Design – Kenya Polytechnic University College 1990-1993: KCSE Certificate - Tom Mboya High School. COMPUTER KNOWLEDGE
Microsoft Word, Microsoft Excel, Powerpoint, Salesforce PROFESSIONAL EXPERIENCE/DUTIES
Alif Marketing- KENYA
July 2018 to date
Operations Management - Consultant
Responsible for overall team performance through capacity building and monitoring.
Carry out market research
Establish and manage relationships with external business partners eg suppliers
Analyze market strategies, resolve internal priorities and recommend equity investments
Develop strategies and positions by studying integration of new venture with Company strat- egies and operations.
System monitoring to ensure team provides accurate reporting
Ensure strong internal communication with timely feedback
Provide a strong mentoring and coaching to the team
An advisor to the Director by virtue of having a vast experience in operations
A direct link to stake holders on the touch-point infrastructure and trade programmes Sketchers Design Promoters Limited- UGANDA & RWANDA Jan 2015 –May 2018
Business Development Manager
Managing all sales activities within Uganda. This involves taking responsibility for profit and revenue targets.
Manage key customer relationships and actively develop new business opportunities in Uganda.
Preparing and managing demand driven sales forecast and other resource requirements.
Developing, monitoring and evaluating the mechanism to ensure implementation of the Company’s strategic plan and achievement of the Company’s performances targets.
Leading and managing agreed trading terms for the business.
Identifying and developing trade opportunities to deliver increased volumes and market share.
Managing external business relationships in line with corporate objective.
Leading the implementation of brand building and marketing activities. Magnate Ventures Limited- KENYA
Aug 2013-dec 2014
Senior Operations Manager
• Assist in developing standard operating procedures for all business operational activities.
• Manage relationships with the County Governments, Landlords and Government Agencies
(KENHA, KURA, Kenya Airport Authority, Kenya Power, Civil Aviation Authority)
• Evaluate and manage Suppliers by negotiating better trading terms and products quality.
• Build strong relationship by addressing customer issues and complaints in a timely manner.
• Supervise and monitor countrywide operations and Company assets in all 47 Counties.
• Assist in employee appraisals, promotions, compensation and termination based on the performance review.
• Assist Finance department in developing operation and capital budgets
• Monitor and control construction & installation expenses according to allotted budget
• Support operational risks and audit processes for the purpose of preventive maintenance Magnate Ventures Limited- KENYA
June 2010-July 2013
Quality Assurance Manager/Quality management Representative (QMR)
• Designing, executing and maintaining Quality Assurance Management & inspection plan across all areas of print business.
• Developing, implementing, communicating and maintaining a quality plan to bring the company's printing Quality Systems and policies into compliance with QS requirements.
• Coordinating and controlling traffic/workflow at the Print Production Unit.
• Regularly review new developments and advise the Print Manager & top management of opportunities relevant to improving the Print Unit Capabilities
• Handling enquiries or complaints from customers, carrying out investigations on complaints and giving feedback to customers and other interested parties
• Continually assessing the effectiveness of the Quality Management systems (ISO 9001:2008), revision of the Quality Manual, standard operating procedures, plans, and Quality policy.
• Work closely with the procurement staff to establish quality requirements from external sup- plier by assessing the product specifications of the company and its suppliers and compare with customer requirements.
• Ensuring tests, procedures are properly understood, carried out and evaluated and supervi- sion of the technical staff in carrying out quality tests enhanced.
• Actively participating in new products and packaging development in collaboration with marketing department and improvement of existing processes, products and packaging. Graphic Systems Limited UGANDA
Oct 2009-April 2010
Production Coordination Manager
Ensure marketers submit to me their action plans for the day every morning
Take a tour on the production units every morning to analyze work progress
Ensure purchase orders from clients are used to open job tickets as detailed
Ensure jobs booked are assigned to respective production processes on time
Chair meetings with production managers every morning to go through previous night shift schedules and the days’ programme
Update & advice marketers in the field on the status of their jobs in production
Ensure machine programmes from all departments are released in time
Get a detailed update from the costing department before closure of business
Get a daily electronic delivery report of all finished goods
Come up with workable, formulated ideas on how to improve production flow
Update the General Manager on a regular basis on my coordination duties Marketpower International -KENYA
August 2003-Sept 2009
Assistant Prepress Manager
Manage and assign publication works from clients including UN & Government.
Trouble shoot graphical files in preparation for output
Assist in Coordinating operations between prepress & printing department
Assist the branch manager in administrative duties
Ensure everyone follows layed down working procedures
Advice clients on acceptable editorial standards & quality of artwork
Involvement in the recruitment prepress employees
Check digital proofs against color bar for consistency and quality
Advice and educate clients on the advantages of using CTP technology
Assist pre press team in troubleshooting files in preparation for output Prepress Operator
Trouble shoot graphical files in preparation for output
Impose files using signa station.
Record files to Computer to Film Imagesetters
Produce digital proofs using Best proofing system
Scan slides,images and photos using flatbed Scanner
Color correct scanned images for fine quality prints
Assist the Technical Manager in ensuring the imagesetter processor density levels are maintained.
Computer Presentations -KENYA
February 2000-June 2003
Graphic Designer/ Prepress Operator
Concept development, layout and design
Trouble shoot files in preparation for output
Recording files to imagesetter for film production
Drum scan images in high resolutions
Color correct scanned images for accuracy and quality
Follow up jobs up to printing level to ensure quality as per our proofs
Update the Director on a weekly basis on prepress operations Hobbies
- Watching LAW and Investigative movies & series
- listening to rumba music
- watching soccer
- travelling and adventure
Referees
Frank Odwesso
Kenya Fixer Agency Ltd
P. O. Box 119**-***** Nairobi
Cell:+254-***-****** +254-***-******
Email:
*****@**********.***
***********@*****.***
Paul Ndichu
WAPI Pay PET Limited
Cell: 071*******
Email: *******@***********.***
Joe Muchiri
The Art House
Cell: +254-***-******
Email: *.*******@***********.**.**
Joseph Olando
ECO BANK
Cell: +254*********
Email:
*******@*******.***
****.*******.**@*****.***