Curriculum Vitae – Goitseona Cathrine Mafora

Date of birth: 02 May 1983 · Email: adn3rw@r.postjobfree.com ·Mobile: 078-***-****

Alternative Number: 076-***-****

Address: House No: 565, Ext 2, Diepsloot West, 2189

PROFILE

I am a 36 years old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I have since developed my desire in the hospitality industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak Setswana and English fluently.

EDUCATIONAL BACKGROUND

Year: 2015

Qualification: Certificate in Human Resource Management

Institution: IQ Academy

Year: 2017

Qualification: Cashier Training, Customer Service & Waiter Training

Institution: Skills Development Centre

Year: 2001

Qualification: Matric

Subjects: English, Afrikaans, Setswana, Mathematics, Physical Science & Biology

Instituion: Mokgojwa Intermidiate School

WORK EXPERIENCE

2006 - 2007 at Madikwe River Lodge, 3 Star Lodge

Department: Housekeeping

Room Attendant: General Cleaning of Guests rooms

Laundry Attendant: Washing staff uniform, guests clothes and restaurant linen

Public Area Cleaner: General Cleaning of Main Area, Offices & Bathrooms

Department: Food & Beverage / Restaurant

Casual Waitress

Casual Scullery

December 2008 – August 2014 at Molori Private Retreat, 5 Star Lodge

Department: Housekeeping

Room Attendant: General Cleaning of Guests rooms

August 2014 – July 2016 at Jaci’s Tree Lodge

Department: Housekeeping

Housekeeping Supervisor: Supervising and overseeing the department, Stock Controlling, Ordering of stock & Month End Stocktake

July 2016 – February 2017 at Metropolitan

Financial Advisor: Assisting and advising people with policies

April 2018 – 31 March 2019 at Russells Diepsloot Branch

HR Graduate: General Admin Clerk duties, Capturing customer deals, creating credit, lay-bys, cash, TV License, refunds, pick up and withdrawal of cash, dropping cash for Fidelity, doing banking and filling of documents.

SKILLS AND COMPETENCIES

Time management

Communication skills

Office administration

Service excellence

Hard working

Proactive

Professionalism

Telephonic skills

Computer Skills

Flexible and Trustworthy

Friendliness

Public Relations

Decision Making

Leadership and Supervision

Hobbies and Interests

Cooking

Singing

Traveling

Socializing with peers

REFERENCE

Name: Miss Kate Matshediso

Designation: Housekeeping Supervisor at Madikwe River Lodge

Contact number: 014-***-**** / 073-***-****

Email: adn3rw@r.postjobfree.com

Name: Miss Zanela Maqina

Designation: Lodge Manager at Molori Private Retreat

Email: adn3rw@r.postjobfree.com

Name: Mr Ike Mafora

Designation: Front Of House Manager at Jaci’s Tree Lodge

Contact Number: 073-***-****

Email: adn3rw@r.postjobfree.com

Name: Mrs Maria Makgatho

Designation: Branch Manager (Russells Furnitures)

Contact Number: 078-***-**** / 011-***-****

Email: adn3rw@r.postjobfree.com

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