QUALIFICATIONS PROFILE

Strategic and performance-focused sales professional with years of experience in managing business sales, marketing and promotions, and product presentations. Equipped with a proven history of success in driving sales and revenue growth, expanding clientele base, and generating cost savings. Adept at identifying key opportunities, handling complex issues, and providing appropriate solutions and decisions to ensure consistent improvement of product and service delivery. Equipped with written and verbal communication skills in drafting letters and reports; problem-solving skills in handling escalations from customers; and time management skills in fulfilling numerous and increasing roles and responsibilities. Adept at maintaining long-term relationships with diverse individuals for continuous company growth.

SUMMARY OF RELEVANT EXPERIENCE

Business-to-Business Sales

Take charge of pitching ideas to businesses, establishing book of business, handling cold calls, and facilitating face-to-face meetings and online classes

Perform comprehensive analysis and critique companies’ sales staff, processes and properties

Increased branch sales by establishing and strengthening customer loyalty through incentive programs

Managed sales of new and used phones, handled order inventory

Demonstrated expertise in negotiation to close homes sales with a minimum of eight per month

Organized and presented merchandise to drive continuous sales

Contract Management and Administrative

Prepared contracts and oversaw all facets of new home sales as well as processed forms

Kept the confidentiality of bank records and client information in preventing mishandling of data

Cultivated and maintained relationships with local real estate agents.

Process, closed, and administered customer loan proposals

Cross-Functional Collaboration

Coordinated with Sales Team in reaching sales targets while meeting and surpassing personal quotas

Worked with retail representatives in increasing sales through improvement of product presentations and advertisement

Customer Relationship Management

Established customer base through marketing and promotions

Communicated with old and new customers to assess requirements and propose optimal solutions.

WORK HISTORY

Founder and Owner

Hiss Group LLC, Location 2020–Present

Loan Manager

Ten Minute Title Loans, Santa Monica, CA 2013–2020

Sales Consultant

Omega Cellular /Verizon, Carrollton, TX 2009–2013

Choice Homes, Houston, TX

Loan Officer

Ameriquest Mortgage, Plano, TX

Sales Associate

Neopost – Carrollton, TX

EDUCATION

Name of Degree and Program

Texas A&M University at Commerce, Commerce, TX

PROFESSIONAL DEVELOPMENT

Ecornell Online Marketing and Intro to Hotel Operations Building Guest Loyalty

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