Martha A. Johnson
**** **** ******* **. **********, Arkansas 72762 479-***-****
adn3i6@r.postjobfree.com http://www.linkedin.com/in/martharjohnson
Summary
Experienced and results-oriented INFORMATION TECHNOLOGIST AND PROJECT LEADER/PRODUCT OWNER, with an extensive record of success in technical project leadership and product development. Implemented Agile methodologies of Scrum, Iterative Development and supported the concept of Self-organizing cross-functional Teams. Close alignment with the Product Manager to effectively manage the Product Backlog to maximize value of each Sprint. Aligned with the business customer to elicit and document customer requirements; formulated business requirements and developed technical specifications for coding. Executed the various activities of product development utilizing the principles of System Development Life Cycle (SDLC) for Waterfall and Agile software development; deployment and system validations; completed project status reporting; and continuous support and maintenance of existing systems. I’m a strong team player who focuses on team concepts and fosters cohesiveness and team-building that enhances the development, cross-training, and management of high-performing cross-functioning teams. An adaptable and analytical problem solver who accepts responsibility to resolve issues to root-cause and deliver solutions that drive operational success.
Soft/Technical Skills
Soft Skills
Facilitation of Daily Scrums, Backlog Grooming, Sprint Planning, Sprint Retrospectives, Capacity Planning and Velocity Tracking, Technical Project Lead, Excellent Written and Verbal Communications Skills, Customer-Centric, Great Interpersonal skills, Exercise Sound Judgement in Decision-Making; Detail-Oriented, and Task-Driven
Accept Negative Feedback and apply it to learning, Own my decisions good or bad
Technical Skills
Mainframe and UNIX COBOL, JCL, CICS, UNIX Shell Scripting, UNIX C, DB2 and Informix Database, HTML5, CSS3, Microsoft Office Suite, Microsoft Project, JIRA, TFS (Team Foundation Server), VSTS (Visual Studio Team Services), AZURE DevOps, Goggle Analytics tags/reporting, Data Studio reporting
Experience
J. B. HUNT, Lowell, Arkansas
Business Analyst/Product Owner, December 2018- Current
Work with the business stakeholder to understand the business ASK and elicit business requirements, translate requirements to user stories and add to the product backlog. Convey the business ASK and requirements to achieve the ASK the Team. Communicate the vision and the product plan according to the Product Road map.
Managing the product backlog, work with the senior developers and technical leads to include technical requirements and dependencies to ensure planned features are completed on time. Work closely with Product Owner/Dev Manager of external team to ensure completion of external requirements align with our product completion
Determine stories for each Sprint. Prepare for and lead grooming sessions with the developers to prepare for sprint planning
Work closely with UX on application designs and provide input to ensure delivery of an intuitive and user-friendly product.
Review and perform functional validations of Sprint outputs to ensure results align to business requirements
Plan and execute User Acceptance Testing sessions to test the product functionality as part of implementation
Perform production validations on install night to ensure successful installs and the product works as expected for the customer
Close out user stories and feature after validations
SOFTWARE BUSINESS SOLUTIONS CONSULTING, Bentonville, Arkansas
Business Systems Analyst, January 2018- June 2018
Analyzed current business system, Visual Production Scheduling(VPS) and documented the AS-IS system process and business process flows.
Worked with the business customer to elicit business requirements and documented TO-Be business flows.
Developed user stories for new system functionality into TFS (Team Foundation Server) for Sprint Planning and Iterations; documentation, tracking and reporting matrices
Assisted with new system process flow testing; documented defects; and logged defects to VSTS (Visual Studio Team Services)
Facilitated Sprint Planning and Grooming sessions with development team, QA team and product owner on sprint initiatives and deliverables
Developed and maintained positive and productive relationships with development team, stakeholders and business customers
WALMART STORES INC, Bentonville, Arkansas
Project Leader, Scrum Master, 2016-2017
Scheduled and facilitated various team meetings (Daily Stand-up, Retrospective, Sprint planning, Backlog grooming, Customer meetings, Product demos, team building and success celebrations)
Utilized Velocity Tracking and Burn-up/Burn-down metrics for tracking team progress
Ensured timely completion of sprints by working closely with external teams to remove impediments to team's progress
Facilitated team and product owner meetings on sprint initiatives and product delivery
Developed and maintained positive and productive relationships with stakeholders and business customers
Collaborated with business customers regarding software requirements and installation of key products/feature changes to support key initiatives for eCommerce strategies to ensure deliverables met functional design and aligned to requirements
Worked with vendor partners to address hardware issues and mitigate downtime for eCommerce product
Collaborated with network engineering and security to upgrade communication modes from 4-G routers to network communications
Facilitated implementation of on-going network migrations to update network routers
Ensured overall support artifacts were in place for on-going system support – system documentation, user training documentation; and documented issues were resolved to root-cause
Systems Analyst, 2013-2016
Project planning, analysis, design, and development for various business applications supporting legacy financial accounting systems, including accounts receivables and accounts payables with EDI/invoicing
Led a team of seven Software Developers, Business Analyst, QA Testers, and business customers, from project initiation through deployment utilizing Waterfall and Agile methodologies
Collaborated with business customers to elicit business and functional requirements and converted to technical system requirements
Completed written specifications to develop flexible solutions, assigned developers tasks, and completed code reviews
Developed Work Breakdown Structures including estimated efforts and task durations
Developed system test plans for integration testing, deployment and system validation plans
Streamlined existing system processes to reduce redundancies and optimize processing
Oversaw associate development, work assignments, training and recognition for the development team
Interviewing; candidate selection; and on-boarding new associates
Managed vendor partner developers, tasks assignments, work reviews and status reporting
Experience working with distributed teams utilizing Agile methodologies (Mexico, India and Central America).
Assisted with training the business customers to use new products and updated features of an existing product
Developed strong relationships with the business customer to ensure high level of customer service
Awarded Associate of the Month multiple times
Earned Rise Above Award given for associate expending efforts to accomplish tasks despite impediments
Paradigm Buster Award – finding new ways of doing things to eliminate waste in processing
Senior Programmer Analyst, 2000-2013
Technical project lead on multiple projects to deliver new functionality for inventory management systems (Store Backroom Receiving, Claims, Markdowns, Invoice Matching, Retail Corrections, Return Center, and Gross Margins); and treasury systems- Debit and Credit Card processing
Completed file system redesign, software development, maintenance, testing, and implementation – converted from C-ISAM file processing to Informix Database for the CBL Learning system.
Designed, coded, tested, and implemented webpage for electronic transfers for expenses
Mentored and trained new/junior developers to enhance growth within the team and organization
Performed system design, technical design walk-throughs, and code reviews
Collaborated with business customers on AS-IS and TO-BE processes
Developed and delivered system and user training documentation to stores and business customers prior to implementation
Assisted with training the business customers to use new products and updated features of an existing product
Additional Experience
Programmer, Programmer Analyst, 1987-2000. Responsible for software development, maintenance, testing, and project implementation. Completed component design and analysis for small projects. Developed CICS screens for vendor returns and recall screens. Provided guidance and assisted with training and development for new team members. Completed system documentation and workflows, per design requirements for system components. Planned installs, system validations, and follow-up status reporting. Developed and maintained ad-hoc reporting for specialty divisions and finance. Learned to code CICS screens, developed and maintained various screens related to shelf label processing.
Education
LOUISIANA TECH UNIVERSITY, Ruston, Louisiana
B.S., Business Administration, 1980
UNIVERSITY OF PHOENIX, MaCombe Township, Michigan
M.S., Information Technology, 2011
Professional Development
Project Management Leading Others
Scrum Master Financial Leadership, Budgeting & Expenses
HTML 5, CSS3 Leadership 101 – Business Communications