Sales Operations Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

BRANDY S.

BROOKS

B

**** ****** ***** ***, ******, Texas 75034, 219-***-****, adn349@r.postjobfree.com Talented Regional Manager with solid background across Il/In area, proven sales expertise, and operational leadership dominance honed over successful Management career. Grow business and market share with successful oversight of promotional, customer relations, and account management strategies. Seek every opportunity to improve processes and streamline costs to run efficient, successful sales operations. Annual forecasting Market share growth Territory growth Product development Contract negotiation Partnership development Team recruitment Operations management

Regional Sales Manager July 2018 - Current

Luke Family of Brands Hobart, In

Coordinated monthly sales operations by developing bookings forecasts, establishing priority lists, and managing opportunities.

Analyzed market shares, expanded distribution, and drove new sales with effective leveraging of new and existing sales channels.

Mastered new sales wins and consistently achieved business metrics by working closely with technical resources to define key accounts and set up recurring visits. Improved product promotions, consulting with developers to understand features and offer customer feedback.

Achieved corporate targets with effective implementation and management of front-line strategies. Regional Field Operations Manager August 2014 - July 2018 Lacey's Place Gaming Parlor Midlothian, Il

Generated business by networking and developing partnerships with other businesses. Reorganized transparent and highly successful field operations with regular reports and team meetings. Managed successful parlor field operations with team of 6 District Managers. Reinforced high quality standards, monitoring performance to identify and proactively resolve issues. Established a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions.

District Area Manager March 2010 - August 2014

First Acceptanc Insurance Chicago, Il

Maintained consistently high customer satisfaction ratings through proactive service management strategies. Boosted interest in company offerings with special events and marketing initiatives. Assisted with tasks and work duties during slow periods to maintain team productivity. Developed a team handle high-volume work by prioritizing tasks and organizing supplies. B

EDUCATION

Implemented ideas for improving work processes.

Director of Operations November 2004 - March 2010

PLS Financial Services Chicago, Il

Drove annual profit and continued company growth by implementing strategic initiatives. Mitigated corporate risk, analyzing operational processes to identify and resolve process deficiencies. Identified and drove improvement opportunities in key areas, including service, quality, and employee productivity.

Monitored and directed revenue cycle, operating budget, and cost variance resolution. Exceeded corporate financial objectives related to profitability and budget adherence, applying stringent controls to overtime wages and training costs.

MBA in Business Management

Georgia State University, Atlanta, Georgia

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