Credit Specialist Payment Processor

Tanya Griffin

Wilmington, DE

adn30i@r.postjobfree.com

302-***-****

a self -motivated professional with 24 years of experience in Banking, Branch Manager, Check Signer, Loan Officer, Member Services, Credit Specialist, Collections Analyst, Collections Charge Off Reports, Payment ACH & Debit Cards, wires, processing, Bankruptcy, Credit Bureau Reports and repair, Fraud Analyst, Data Entry, Billing Specialist AP/AR and Construction Procurement.

CORE STRENGTHS

• ACS Recognition of Excellence Board Member

• Delaware State Notary Public Certification

• Construction Management Certification

• 10+ years of Management/Leadership experience

• 28+ years of experience in Credit, B2B Commercial and Pr-legal Collections • Exceptional negotiation and problem solving skills

• Excellent Telephone communicator

• Impeccable multi-tasking abilities

Work Experience

BRANCH MANGER/ SR.LOAN OFFICER

EZ LOAN$ - Stanton, DE July 2014 to Present

• Manage a staff of 4 Loan Officers, Provide training and Prepare Performance Reviews and Schedules. Provide excellent internal/external customer service to clients for new installment loans in Office or Online Applications. Loans Approvals.

• Approved over 100 lending accounts with a 90% customer retention rate

• Reconcile accounts receivable and, payable, Authorized signature on all bank checks, Cash Drawer & Bank Deposits, Petty Cash Reports, Payment Processing and ACH, Debit Card Processing, Marketing Loans.

• Prepare trial balance, figures, reconciliation, monthly files audit, collections from M/S Excel aging reports Monthly, Collection on delinquent Loans and Negotiate Settlements and Charge off loans at the end of the month and run reports.

PAYMENT PROCESSOR

KELLY SERVICES - Wilmington, DE January 2014 to June 2014

• Verify/Insert fixed rates, process payments into AWS, and disburse up to 2,000 wires daily • Process registered payable and maturity bills

• Applies standardized accounting principles and practices.

• Presented adjustments and disbursements to RM management team

• Set unscheduled debt rates as well as variable rates through Bond Master and Cert Master • Exceeded projections for completed payment memos

PRE-LEGAL COLLECTOR

Account Receivables Management - Thorofare, NJ August 2007 to January 2014

• Effectively negotiated thousands of settlement accounts and/or payment arrangements • Offered financial credit advice or referred customer to a financial credit lending counselor • Collected on auto, mortgage, credit card, student loan, and military accounts

• Successively exceeded monthly collection standard goals

Education

ASSOCIATE DEGREE in BUSINESS

CHESAPEAKE COLLEGE - Baltimore, MD

June 2011 Skills

• Word (10+ years)

• Microsoft Word (10+ years)

• Customer Service (10+ years)

• Microsoft Powerpoint

• Microsoft Office (10+ years)

• Construction Management (3 years) • B2B Sales (10+ years)

• Loan Officer Experience (10+ years) • ACH (10+ years)

• Account Reconciliation (6 years)

• Accounts Receivable (6 years)

• General Ledger Reconciliation

• Office Management (10+ years)

• Bank Reconciliation (10+ years)

• General Ledger Accounting (6 years) • Accounts Payable (10+ years)

• QuickBooks (3 years)

• GAAP

• Financial Analysis

• Financial Statement Preparation

• Auditing

• Payroll

• Microsoft Excel (7 years)

• Maintenance Connection

• Accounting

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