Pamela Robertson
Glens Falls Hospital/Special Billing Department
Argyle, NY 12809
***************@*****.***
When I first started I did what they refer to as "SPECIAL BILLING". I did all my own invoicing, we billed for Rabies for Warren, Washington and Saratoga counties, CPSE for Warren, Washington and Saratoga Counties, CRIME VICTIMS BOARD, VETERANS ADMINISTRATION, 9 NURSING HOMES, we did invoice BILLING for Washington county Jail and Warren county Jail, also for NYSDOCS - all 3 jails in Comstock New York. I also did all of my own follow up for everything I billed for. I am currently doing accounts receivable - our New BILLING system is Cerner. We currently bill 99% of our claims electronically thru NThrive.
#ReadytoworkfromHOME
#WorkingonmyAssociatesDegree
Authorized to work in the US for any employer
Work Experience
Accounts Receivable Specialist
Glens Falls Hospital - Glens Falls, NY
April 2015 to February 2020
Appeal claims over the phone
send in medical records and a written appeal
As well as many other duties
Did medical claims billing thru Nthrive everyday.
Accounts Receivable Specialist
McKesson - Queensbury, NY
February 2007 to February 2015
Worked insurance denials. called on different accounts to make sure they are going to pay our claims. Education
Associate in Health Information Technology
DeVry University-Chicago - Remote
March 2019 to Present
High school or equivalent in General
Falmouth High School - Falmouth, MA
September 1982 to May 1986
Skills
• Medical Office Experience (2 years)
• Medical Billing (10+ years)
• Accounts Receivable (10+ years)
• Accounts Payable
• Time Management
• Microsoft office-word, excel, PowerPoint, etc (10+ years)
• Cerner, EPIC, MMIS (10+ years)
• Medical Records
• EMR Systems
• Hospital Experience
• Insurance Verification
• Medical Terminology
• Clerical Experience
• QuickBooks
• CPT Coding
• Anatomy Knowledge
• ICD-10
• HIPAA
• Medical Scheduling
• ICD-9
• Medical Coding
Certifications and Licenses
Driver's License
January 1985 to Present
NYS Drivers liscense
Assessments
Attention to Detail — Completed
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Spreadsheets with Microsoft Excel — Completed
November 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Verbal Communication — Familiar
February 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Working with MS Word Documents — Completed
May 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Medical Billing — Proficient
May 2020
Understanding the procedures and forms used for medical billing. Full results: Proficient
Scheduling — Familiar
February 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Accounting: Basic Principles — Completed
September 2019
Preparing financial records according to federal policies. Full results: Completed
Attention to Detail — Completed
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Currently enrolled in online classes thru DeVry University- Working towards an Associates Degree for Health Information Technology.