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Collection Specialist

Location:
Tibag, Bulacan, Philippines
Posted:
August 06, 2021

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Resume:

JAROME SOLIMAN DIZON

Magsaysay St., Brgy. Tabun, Mabalacat City

Pampanga Philippines 2010

adn2rx@r.postjobfree.com

094********

OBJECTIVE: Obtain a position where I can maximize the use and practice of my skills, knowledge, and abilities in my profession and grow professionally in the Information Technology and Collections industry.

EDUCATION

MABALACAT CITY COLLEGE

Mabalacat City, Pampanga

2016 - 2020

Bachelor of Science in Information Technology

(Graduate)

MAUAQUE RESETTLEMENT HIGH SCHOOL

Mauaque Resettlement Mabalacat City Pampanga.

2005 - 2009

MAUAQUE RESETTLEMENT ELEMENTARY SCHOOL

Mauaque Resettlement Mabalacat City Pampanga.

1999 - 2005

WORK HISTORY

COLLECTIONS SPECIALIST

RMS Collections Philippines (Fedex)

SM Clark BPO Building 2F-4F Malabanias

Angeles City Pampanga Philippines 2010

(May 2019 – July 2020)

CONSULTANT

Sutherland Global Services (Iron Mountain)

Berthaphil, Clark Pampanga Philippines 2010

(January 2016 – October 2018)

ACCOUNTS RECEIVABLE

Iqor Philippines (UPS)

Berthaphil, Clark Pampanga Philippines 2010

(May 2013 – January 2016 )

PERSONAL DATA

Date of Birth : February 22, 1994

Place of Birth : Mabalacat City, Pampanga

Age : 26

Sex : Male

Civil Status : Married

Nationality : Filipino

Height : 5’11”

Weight : 191lbs

SKILLS

• Oracle Application

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Office

• Skip Tracing

• Android Studio

• SQLite

• Typing 40 wpm

• Photoshop Editor

• CCNA Routing and Switching

• Cyber Security

Accounts Receivables duties and responsibilities

• Posts customer payments by recording cash, checks, and credit card transactions.

• Posts revenues by verifying and entering transactions form lock box and local deposits.

• Updates receivables by totaling unpaid invoices.

• Maintains records by microfilming invoices, debits, and credits.

• Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;

• Resolves valid or authorized deductions by entering adjusting entries.

• Resolves invalid or unauthorized deductions by following pending deductions procedures.

• Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.

• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.

• Protects organization's value by keeping information confidential.

• Updates job knowledge by participating in educational opportunities.

• Accomplishes accounting and organization mission by completing related results as needed.

Consultant/Collection Specialist duties and responsibilities

• Prepare customer statements, bills and invoices

• Contacts customer via calls, send out emails and faxes to follow up Past Due accounts in the assigned portfolio

• Ensures timely collections to include: escalation, managing customer relationships and account research.

• Forwards any accompanying offsets/adjustments to appropriate personnel.

• Researches disputed delinquent account balances. Looks for the best solution in order to facilitate early payments.

• Recommends accounts that needs escalated collection effort.

• Recommends accounts for 3rd Party Collections.

• Answer inbound calls timely

• Independently analyze each assigned account and execute a plan for collection and reconciliation appropriately

• Negotiate payment arrangements

• Payment reconciliation

• Accountable for all aspects of contacting clients, account reconciliation including billing research, credit request submission and cash application analysis

• Interacts frequently with inter-departmental associates for the purpose of resolving outstanding issues

• Work closely with Management team to maximize collections and provide weekly reports Interpret and understand contract terms to maximize collections

• Perform related duties and special projects as assigned

• Update weekly report to provide account updates

• Adheres to division of support’s defined metrics

• Over 60 Days Reduction

• Reduce the On Account Cash

• Cash App Cases Resolution

• Attendance

• Portfolio Size Assignment: Minimum $1,500,000 and approximately 300 accounts



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