Service Representative Customer
Resume:
Heather
Jones
Pulaski, VA *****
*********@*******.**
I am a very hard worker and would like to find a great company to work with, where I can grow and thrive and have a career, not just a job. Authorized to work in the US for any
employer
Work
Experience
Production Worker
Moog, Inc - Radford,
VA April 2019 to
October 2019
I put different motors
together by placing wires
in the correct slot and
clipping them at the
correct measurement
Packer, inspector, machine
operator Phoenix Packaging - Dublin,
VA November 2018 to March 2019
Had to inspect and package cups and run a
machine
Guest Service
Representative Hampton by
Hilton - Dublin, VA October 2018
to November 2018
I have to greet guests, check them into rooms, and make sure they are 100% happy at all times. I handled any incoming calls to ask questions or to reserve a room. I also handled any customer questions or complaints. Guest Services
Representative HOLIDAY INN
EXPRESS - Dublin, VA May 2018 to
October 2018
Greeted guests, checked them into rooms, made sure they were 100% happy at ALL times. I handled any incoming calls to ask questions or to reserve a room. I also handled any customer questions or complaints. Assembler CVG - Dublin, VA
September 2017 to October
2017
I had to put covers over pillows for
Volvo trucks
SKILLS
Very
attentive
I stay
focused
Cashier-Drive
McDonalds -
Midlothian, VA July
2012 to March 2014
Greeted customers, took orders, made sure the customer was satisfied
SKILLS I am very
cheerful Very
Positive I put the
customer first
Telephone Service Rep
GCS - Pulaski, VA August
2009 to April 2012
Made outbound calls to
customers
SKILLS I work extremely well
with customers I know how to
handle irate customers
Telephone Service Representative-Customer Service
ICT - Christiansburg, VA May 2004 to January 2005
Made outbound calls to customers to inform them of new products
SKILLS Can make
sells Very friendly
and patient
Photographer-Customer Service
Olan Mills - Christiansburg, VA
January 2003 to January 2004
Had to take photos of customers, talk with them to figure out exactly how they wanted their pictures taken. Had to sell photos to customers. SKILLS I work well with customers to find out what they like and want I have convincing sell pitches Telephone Service Representative-Customer Service
EchoStar - Christiansburg, VA November 2001 to January 2003
Had to assist customers with their issues regarding their service and/or bills
SKILLS Great customer
service skills
Personable Friendly
Educatio
n
Associate in Business Management and Accounting
Southern New Hampshire University November 2017 to June 2019
Skil
ls
Microsoft Office, can type 30 wpm (6 years), Guest Service, Customer Service, Front Desk
Assessment
s
Customer Service Skills —
Proficient September 2018
Measures a candidate's skill in evaluating approaches to customer service
& satisfaction. Full results:
https://share.indeedassessments.com/share_assignment/tmm-relobvb-60yt Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate