Customer Service, Flight attendant
Resume:
Cindy Schleske
adn2oc@r.postjobfree.com 385-***-****
Qualifications Profile
Results-driven, knowledgeable service professional with a proven ability to achieve and exceed all business and personal performance goals in high-pressure environments.
Reliable worker with the ability to quickly learn new concepts and skills.
Seven years customer service background.
Backed by a solid work history, a good reputation as a team player and passion for helping others.
Strong Interpersonal and Communication skills.
Excellent personal presentation, image and style.
Willing to work holidays and weekends.
Able to read and converse fluently in English and Spanish language.
Professional Experience
2020 to 2021
Smile Ranch Orthodontics – South Jordan, UT
Treatment Coordinator for the Hispanic community. Responsible for Marketing including: Greeting clients
Answering inbound calls, scheduling appointments. Assisted on creating more revenue for the office.
Chair side assistant. Team leader. Prepared Records, X-Rays, treatment pictures etc..
Managing strategically the schedule and the patient flow to prevent conflicts of any type.
Leading to cater a team player environment with the focus on productivity.
Corbett & Gwilliam, PLLC – South Jordan, UT
01/2017 to 12/2019
Receptionist/Paralegal
Responsible for all front desk operations of a legal office including greeting clients, answering inbound calls, scheduling appointments, and taking messages. Assisted with business development by following- up with potential leads. Provided translation services at official court hearings as well as in office.
Key Accomplishment:
Solely maintained office production for one week while the entire office was on sabbatical leave.
Organized and maintained client file documents from current and several years prior. Maintained a clean and productive workplace.
Malmrose Bridal – South Jordan, UT 8/2015 to 03/2019
Bridal Consultant
In charge of evaluating and assessing needs for bridal designer gowns. Identified the good choices of designer wedding gowns based on the brides’ preferences while working with a specified budget and expectations. Made professional recommendations while applying industry knowledge suitable for each scenario. Creating lasting and memorable experience for each client.
Key Accomplishment:
Consistently maintained 50% of sales
Received various customer compliments and positive feedback from numerous clients
Maintained a positive relationship with clients creating referrals
Sky West Airlines
Flight attendant for the Sky West regional Airline.
Performing all regulation cabin duties prior to flight
Ensuring all standards are met and passengers comply with FAA policies
Greeting passengers and assisting them on the plane
Checking passenger tickets and passports
Assisting pilots in flight when needed
Instructing passengers on all emergency procedures and equipment; operating all emergency exits
Serving food and beverages to passengers
Assisting passengers in stowing baggage
Presenting inflight sales and airline promotions
Explaining custom forms and passing out the required paperwork to passengers
Maintaining a clean cabin
Wells Fargo Advisors – Salt Lake City, UT
01/2011 to 07/2015
Client Service Consultant
Assisted clients on a wide range of brokerage financial needs. Supported internal business partners such as financial advisors and relationship managers with servicing their international clients’ needs. Provided web support and assisted with online navigation.
Key Accomplishment:
Received numerous customer feedback compliments for going above and beyond their expectations.
Consistently met or exceeded monthly metric goals.
Centro de la Familia de Utah – Salt Lake City, Utah
05/2008 to 11/2010
Social Worker
Assisted low income families with services and programs offered by the State of Utah. Performed house intake interviews and conducted income ratio qualifications to assess family needs. Created strategic plan of action based on programs available to the community.
Key Accomplishment:
•Coordinated with major news outlets to create public awareness about state sponsored programs.
•Worked with child care development businesses to integrate free programs.
Cadenza Family Dentistry – Salt Lake City, Utah
02/2005 to 05/2008
Dental Assistant – Office Manager
Performed full-service dental assisting for Dr. Cindy Sumarauw.
Key Accomplishment:
•General dentistry office where I gained hands on experience with x-rays, cleanings, and use of eagle soft. Assisted with surgical extractions.
•Ortho
•Gained experience in RCT (endodontic), composites (amalgams) and white fillings.
•Implants which included bone grafts, crown preparation, etc.
•Front desk included scheduling patients, working with insurance claims to meet monthly production goals.
•Lab experience includes impressions and creation of temporary crowns.
•Responsible for inventory and ordering dental office supplies.
Primerica – Salt Lake City, UT
2013 to 2016
Office Manager
Responsible for an investment office of 30 employees.
Key Accomplishment:
Received numerous customer feedback compliments for going above and beyond their expectations.
Education and Credentials
Dental Assistant Diploma, Health Care (2003) Dental Careers Institute – Salt Lake City, Utah SPEDCO cert for special education.
Professional Licenses: CPR and X-RAY Certified
Professional Training:
PARAPROFESSIONAL IN SPECIAL ED
OFFICE MANAGER – Primerica Group
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