Aisha Hussain

* ******** *****, *******, ******** G53 7ZL

Home: 014******** Mobile: 073******** adn2nn@r.postjobfree.com

KEY SKILL AREAS

Interpersonal Experience of working with people from a variety of backgrounds this was done through being a support worker and being student on work placements helping capacities. Developed enhanced listening skills through being part of counselling services within my school. Able to create rapport with a wide range of people and put people at comfort.

Communication Recognised by mentors on work placements for ability to communicate well with service users face to face and in groups providing good customer service. Ability to adapt communication skills to suit the needs of the individual.

Organisation Well-developed IT skills through doing A level ICT, experience of time and successfully prioritise workloads, meet deadlines and balance demands of employment and study through experiences of being an academic student.

Health Awareness Modules studied have covered relevant topics such as health promotion, healthy eating, social inequalities and health, public health and lifestyle change. Developed knowledge of behaviour change techniques applied to healthy living during placements on degree course.

EDUCATION

BSC(Hons) Health, Wellbeing and Social Care, University of Bradford 2013 - 2016

Modules studied include:

Influences on Health Wellbeing of the Individual, Personal and Professional Development, Psychological Perspectives on Health and Wellbeing, Community and Public Health, Equality and Diversity, Evidence Based Decision Making, Food and Health, Health Education and Promotion, Media Perspectives on Health and Social Care, Project Management, Contemporary Issues in Health and Social Care, Understanding People in Organisations, Work Based Learning 1,2&3

BA(Hons) Combined Studies, University of Bradford 2012-2013

Modules studied include:

The Effective Learner, Introduction to Psychology, IT Skills, Numeracy, Human Biology, Interpersonal Psychology, The Sociological Imagination

Batley Girls High School 2003 – 2007

5 GCSE

All at grades C including English and Mathematics

Courses

Business and ICT-

Health and Social Care

A Levels

Health and Social Care (Single and double Award) OCR

Information Communication & Technology (ICT)

Biology

PLACEMENTS

Priestley Residential Care Home, Birstall Oct 2015 – Jan 2016

My time spent at this work setting benefitted me in expanding my skills further, working alongside other professionals in a team or on my own initiative, adapting to service users’ needs constantly putting the patient first (person centred care). Getting to know health and lifestyle choices has been seen as vital as every need of a service user is different, Being patient to solve issues as well as listening to them empowering them to speak for their rights and freedom of choice.

Batley Hall Residential Care Home, Batley Sept-Dec 2014

My time spent here was worthwhile as it allowed me to expand my skills within working with a range of different service user needs, within this setting I was dealing with service users with problems with hearing, behavioural problems, dementia, speech impairment and visual impairment. Patient was required as well as remaining calm in situations as well as working together as a team helped me develop more as an individual.

Claremont House Care Home, Heckmondwike April-July 2014

This placement enabled me to develop my knowledge and understanding of how to work with service users with dementia, a very challenging experience as patience is required when dealing with services. This placement allowed me to adapt rapidly with service users with dementia and last stage Alzheimer’s, using effective communication skills to help and support them with daily living tasks that they cannot remember to do such as washing their face or if they have been to the bathroom.

Batley Girls High School, Batley Sept-Dec 2012

Gained valuable experience of developing my listening skills and communication skills. Spending time counselling young teenagers, supporting them with advice and guidance that they could approach to help them solve their issues and problems. Seeing students one to one to discuss anything that was likely to be a barrier for their studies or if they had any other problems that they could communicate to me about where they felt it was safe. Adapting myself to all kinds of different problems to be solved as well as communicating with different type of students with different needs such as students with disabilities and finding ways to help them overcome their barriers.

Comet, Dewsbury Jan-April 2007

This work placement enabled me to learn more on how to deal with individual’s needs, how to solve their issues and enquiries. As well as how to work effectively within a team or working on my own initiative. My role was to ensure customers enquiries were dealt with, any complaints reported to the manager, managing shop floor hygiene and answering and placing orders as well as till services.

EMPLOYMENT

Mental Health Support Worker, Greater Glasgow and Clyde NHS Trust Present

I am currently working with this employer as a non contracted zero hour bank worker. My job role consists of working closely with patients that are from a broad spectrum of mental health ilnesses. Working with patients from a forensic background to patients that have a history of violence and aggression,present a risk of harm to themselves or others around them,patients that have learning disabilties that would also include patients with Autism. l am also currently working alongside other multidiscplinary teams to help patients that are suffering from drug and alcohol misuse.

Mental Health Support Worker, Bradford District Care NHS Trust 2017 - 2018

This employment has been a very motivated role as working in the field of mental health with patients has been challenging .In the field of low secure hospitals working with patients with mental health illnesses, patients who have a forensic history or present with violent or aggressive behaviour, present with a higher level of risk to others, or would benefit to step down from higher levels of security, patients with mild learning disabilities, including people with learning disabilities as part of an autism spectrum disorder as well as patients who have secondary diagnosis of drugs and alcohol misuse. Working with patients and supporting their needs was the best role I have ever done as an individual that was my satisfaction. Other key aspects of my job included one-to-one support in contributing to the on-going treatment and recovery of patients with Mental Health problems also move/escort patients and provide personal care for some higher dependency patients.

Forensic Mental Health Support Worker, Service Care Solutions 2016 – 2017

I am currently Employed as a forensic mental health support worker, In the field of low secure hospitals working with patients with mental health illnesses, patients who have a forensic history or present with violent or aggressive behaviour, present with a higher level of risk to others, or would benefit to step down from higher levels of security, patients with mild learning disabilities, including people with learning disabilities as part of an autism spectrum disorder as well as patients who have secondary diagnosis of drugs and alcohol misuse. My job role consists of offering one-to-one support in contributing to the on-going treatment and recovery of patients with Mental Health problems also move/escort patients and provide personal care for some higher dependency patients.

Care Assistant, Garlands Care Home, Heckmondwike 2016 - 2016

This employment opportunity enabled me to develop my skills further in the health care field. This included being a more patient centred individual, adapting well to all situations, ensuring the safety of patients with dementia and other health issues. My main duties included personal care, moving and handling, showering and bathing as well as encouraging and supporting patients to be as independent as they can. Within this period of time I did further training such as dementia awareness, behavioural issues, health and safety, infection control and safeguarding.

Call representative, My Planet, Beeston 2015-2015

Responsible for selling products and services, inform customer of deals and promotions, read from scripts, use telephones to reach out to customers, determine customers’ needs and requirements. Having these job roles allowed me to adapt my communication skills as well as problem solving.

Support Worker, Assist Home Care, Bradford 2014-2014

This employment enabled me to develop my individual self, in regards to being prepared for job roles I have not done before such as personal care, personal hygiene and cleaning. Doing tasks such as Showering and bathing, Dressing and, Toileting and continence care, Encouraging, reminding assisting and giving medicines and safely using aids and personal equipment in a manner that respects the dignity of service users e.g. Wheelchairs, manual and electric hoists, sliding sheets and moving boards allowed me to become confident with working in a multidisciplinary team..

Sales Assistant, Next, Wakefield 2010 - 2010

Within this employment experience I was part of ensuring serve and advise customers, handle payments by cash, card or cheque help customers to find the goods they want advise on the availability of stock, give information on products and prices, stack shelves arrange customer orders and deliveries. This allowed me to expand my skills further into be able to work as part of a team, enjoy working with the public, have a polite, helpful manner, be confident when dealing with difficult situations as well as be flexible, adaptable and trustworthy.

INTERESTS

Reading books

Sports games such as cricket

Social time (shopping)

Gym fitness

REFERENCES

Names and contact details of two referees available on request

Contact this candidate