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Client Services Quality Assurance

Location:
Lagos, Nigeria
Salary:
100000
Posted:
August 06, 2021

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Resume:

OLUSEGUN ENIKANNAYE

**, **** **** ****** ******, Iwo Road, Ibadan Oyo State.

070*-***-****

adn2hl@r.postjobfree.com

Summary

A sound graduate with modest work experience and interests in client services and people management. Familiar with record keeping, reporting, quality assurance and use of business technology tools. Analytical and logical at solving business problems and able to manage lasting business relationships, often qualified as articulate, objective and professional.

Key Skills

Business/Management

·Analysis

·Effective Presentation Skills

·Time management

·Quality Assurance

·Negotiation

·Excellent Communication and interpersonal skills

·Record keeping

·Relationship management

Communication

·Excellent command of English Language

Technology

·Microsoft Office Suite

·Adobe Photoshop

·Adobe Illustrator

Work Experience

Medical Claims Officer Metro Health HMO May 2019 – May 2021

·Examine claims records and forms to determine whether the patient has medical insurance.

·Attend to claim investigations, policyholders, claimants and intermediaries’ enquiries

·Communicate claims decisions clearly.

·Provide quality service to all intermediaries and clients.

·Ensure all claims information remains confidential.

Data Entry/Claims Officer Metro Health HMO May 2018 – 2019

·Enter, organize and store collected data.

·Process claim settlement within designated authority limit for approval.

·Ensure all claims information remains confidential.

·Attend to claim investigations, policyholders, claimants and intermediaries’ enquiries.

Teacher (NYSC) Community Senior School, Emohua Jun 2016 – Jun 2017

·Planned and prepared lesson notes with attention to detail, proofreading and spelling checks.

·Developed teaching methods, to meet the intellectual and academic needs of students.

·Graded test and examination papers.

·Maintained students' record and information in the score sheet and class register with excellent organization skills.

Education

B.Agric Animal Physiology 2015 Federal University of Agriculture, Abeokuta

Certifications/Trainings

·Fundamentals of Digital Marketing 2020

·Fire safety and risk assessment 2017

·Basic First Aid/CPR 2016

·HSE Level 1 Award In Health And Safety At Work 2016

·HSE Level 2 Risk Assessment Practical Application 2016

·HSE Level 3 Award In Environmental Awareness 2016

Interests

·Creative writing

References

Available on request



Contact this candidate