Loan Officer Customer Service
Resume:
OSUNDE DENNIS OSAZUWA
No * Kassim Achimo Street, Akesan Lagos State
Contact: 070******** Email: *************@*****.*** SUMMARY
Over the past 4 years I have worked as a Loan Officer for 2 financial institutions in Warri and have consistently delivered results in terms of sales, customer satisfaction and risk mitigation. I am confident that the experience and additional knowledge I gained has made me ready and capable to assume the position of Loan Offer for Beyond Credit. CORE COMPETENCIES
MS Windows Proficient
Data Entry
Customer Service
EXPERIENCE
• Collection Officer 2020-TILL DATE
Gorla intergraded
I. Establish repayment schedules.
II. Establish repayment schedules.
III. Monitoring repayment of debts, and adherence by debtors to installment schedules.
IV. Review the company debtor list.
V. Negotiating suitable payment plans.
• Bulk Teller 2010-2012
Intercontinental Bank (Access Bank)
I. Handle large amounts of cash on a regular basis. II. Respond to customers complaints in a timely and accurate manner. III. Generates daily reports.
IV. Assist team member to meet company objective.
• Loan Officer 2015-2017
Eagle Height Microfinance Bank
I. Conducted preliminary interviews with loan applicants. II. Gives recommendations to clients on the type of lending program they should avail including term and payment schedule.
III. Reviews all loan documents and agreements to make sure these are all complete, valid and in accordance with the bank’s guidelines. IV. Meets with clients who have difficulty in keeping up with the loan amortization schedule and adopts a proactive position in arriving in win/win solutions
V. Analyzes the financial viability of clients who seek to acquire loans for homes and businesses and determine if they qualify for United Bank’s available lending programs.
• Loan Officer 2017-2019
Amju Unique Microfinance Bank
I. Decided on loan approvals; presented other options for applicants who did not pass credit analysis.
II. Handled customer complaints and worked to have them resolved within a reasonable time frame.
III. Processed secondary and succeeding loan availments of existing clients who wish to increase amount borrowed.
IV. Discussed Amju Bank’s lending programs with prospective clients. Packages included loans for homes, business capitalization and automobile acquisition. EDUCATION
First Leaving School Certificate 1994-1999
Payne Primary School
• Senior Secondary Certificate Examination 2000-2006 St Johns Boys Model Secondary School
• Auchi Polytechnic 2007-2009
Oridnary National Diploma
• Auchi Polytechnic 2011-2013
Higher National Diploma
TECHNICAL SKILLS
• Microsoft Word
• Autocad
ACHIEVEMENTS & AWARDS
• International Project Management
PERSONAL PROFILE
• Date of Birth: 11/05/1989
• Marital Status: Married
• Nationality: Nigeria
• Known Language: English
REFERENCE
• Mr Igbinoba Dankaro – First Bank PLC
• Mr Abiola Abayomi – Eagle
Height 090********
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