CHENIQUE

MARTIN

RESUME OBJECTIVE

AWARD RECEIVED

National Defense Medal

Certificate/Massage Therapist

Southeastern Coll. 2015-2015

AUTOMATED LOGISTICAL SPECIALIST

U.S. Army, Ft. Lee, VA/ October 1999 - December 2003

At the warehousing level, we are in charge of stock control, receiving, storage and inventory, shipping and handling (sometimes of classified or hazmat items)

At motorpool level, we order parts, do regular maintenance on vehicles, and order, receive, store, and distribute parts for open work orders for vehicles that are down.

At unit level, we are in charge of ordering anything needed for the unit of any class.

Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports.

Review and verify quantities received against bills of contracts, purchase requests and shipping documents.

Unload, unpack, count, segregate, palletize and store incoming supplies and equipment.

Construct bins, shelving and other storage aids.

Simplify and standardize the collection and use of maintenance data

Raise the quality and accuracy of performance, cost and parts data through improved maintenance management.

Procedures for handling medical and food supplies.

Procedures for shipping, receiving, storing and issuing stock. Movement, storage and maintenance of ammunition.

INVENTORY SPECIALIST

WIS International, Killeen, TX / March 2005 – January 2006

Conduct Cycle Count inventory processes to ensure accuracy and timely execution.

Schedule categories for Cycle Count inventory and maintain strict records.

Opened, sorted, and distributed incoming messages and correspondence.

Oversee and evaluate stock rotation procedures.

Maintain adequate storage for warehouse and on-site inventory

Maintain and evaluate inventory records on a quarterly basis. Train store staff in product dating and create procedures to eliminate loss

Create an efficient space utilization plan.

Notify store management of shortages or other problems that could impact product availability.

Check bulk orders for accuracy and quality prior to shipment.

Instruct store staff on proper procedures for locating and utilizing product inventory.

CUSTOMER SERVICE REPRESENTATIVE

Sallie Mae, Killeen, TX / June 2004 – February 2005

Processed Student Loans over the phone with parents of students.

Processed Consolidation Loans over the phone of student loans.

Performed cold call and hot call sales for Loan Consolidation.

Manage large amounts of incoming calls.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships of trust through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Greeted visitors and determined to whom and when they could speak with specific individuals

Recorded, transcribed, and distributed minutes of meetings

Certificate/Ministry

River Bible Inst. 2020 - 2020

Problem Solving Adaptability

Collaboration

Strong Work Ethic Time Management

Critical Thinking

Handling Pressure

Leadership

adn1py@r.postjobfree.com

5002 Sierra Pl.

Tampa, FL. 33617

813-***-****

Certification/Logistician

AIT, US Army 1999-2000

CUSTOMER SERVICE REPRESENTATIVE

AWARDS

EXPERIENCE

EDUCATION

SKILLS

Customer Service Representative with 5 years of experience. Have worked across multiple platforms maintaining records, preparing facility reports, doing telecommunications and maintaining the utmost confidentiality. Looking to leverage my knowledge and experience into a administrative role.

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