Services Coordinator Lincoln
Resume:
C H A N T E L L
M A D L O C K
****************@*****.***
Lincoln, NE 68503
PROFESSIONAL SUMMARY
As I am preparing to go back to college for my HR program at UNL, I feel that this job would not only be a perfect job for what I am going to school for, but it will also give me the knowledge I need to be successful. I feel that this job will also uprise my experience and understanding in payroll, polices, and employees within being a coordinator. I have strived in working well with people and taking classes such as sociology classes, so that I am not only understanding, but also prepared to work in an environment that I plan on partaking in my career goal and achievements.
SKILLS
Mentoring: I guied new or current
employees to learn a new position
and make sure they're doing their job
correctly
Leadership: I make sure that my line are
is kept clean, consistent, and things
done on a timely manner by formulating
a group plan so that everyone on my line
is aware of their tasks are are ready to
start their shift.
Decision making: I keep track of food
and making sure it passes food
inspection and keep if up to standards
or throw away and record the item on
the waste sheet. I also keep track of
the window time and make the
decision of either pulling customers
forward or keeping then by the
window if the staff can make the time
speed limit of getting orders out. I also
make decisions on what items I need
to stock on food lines or if out of an
item I talk to managers and stock the
item out online.
Conflict resolution: If there is an issue I
formulate a plan and stay calm doing so.
Depending on how big the situation is I
may ask for a manager or take care of a
situation myself. If things are out of place
I make sure it is in the right place and let
staff know about where items go to fix
the problem.
CM
Coaching: As a trainer I am not only
clear about how I teach employees
but I also make sure to let them know
of they are doing a good job and that
they are on the right track to meeting
their goals. I stay positive with training
staff and stay patient. I like to make
sure that the employees that I am
training are welcomed and motivated
to do am excellent job.
Verbal communication: I have gone
countless times making sure managers
know things are unsafe, customer phone
calls, inventory, unsafe food products
and damaged items. I make sure I talk to
the staff and management if I need to
step out for an emergency or need to
help another customer. I make sure that
my team is on board by talking about
what are daily goals are and where
certain people on my line are at and
what they need to do to meet the
required goals.
Prioritization: I make sure my job is
done and performed the correct way
as needed. I make sure I arrive on
time. If there is an emergency I make
sure to call my job and let them know
right away. I strive to meet my jobs
needs and end of day goals.
Motivation: I am motivated to learn new
things and become a better woker in
any field of work I am in. I am motivated
to what I need to do in order to meet my
jobs required goals.
Team building: I make sure as a team
lead that I talk to all my team that is
on my line about what we all can do
to be a successful team and have a
efficient way of running drive thru line
fast and correctly.
EXPERIENCE
Team Lead, Panera Bread, Jan 2017 - Current, Lincoln, NE Since working for Panera I have had a wide range of experiences. I started off working in the dinning room and helping costumers. Weeks later I also helped cater with my cater coordinator. I have also worked on main line and helped put together orders and making food. I helped clean the store and also became a trainer. I have trained for over two years and worked my way up to team lead at my cafe. As a team lead I would make sure my line and staff were doing not only their job but the correct and manerly way. I would also keep track of window times making sure orders go out at a fast time. With my experience with working at Panera I have worked almost every postion under management including cash register and order taker. I have even prepped food for the cafe and helped put away inventory. We also have E Learning. In which we have online classes that we need to take to make sure we earn our qualifications to stay working for the cafe.
Manager, Zoup, Apr 2016 - Jan 2017, Lincoln, NE
I worked as a employee under management's at first and helped make orders. I also May 2021
May 2014
prepped and cleaned the store. After only a few months working there I earned my spot in becoming a manager. I then delt with keeping track of inventory, staff, restocking, temperature checks, and I also kept track of depositz and catering. I loved working there and it was a great experience but sadly the Zoup that I worked at closed at the Gateway mall and I found a similar job at panera that was close by. Concessions Worker & Ticket booth, Marcus Theaters, Feb 2014 - Apr 2016, Lincoln, NE I started out working at East park Theater for years and also helped work at Lincoln Grand theater. I was currently in highschool when I started working for thr Marcus theater company. I started off at the concessions stand selling popcorn and other food. I greated guested and also helped up sale food products and certain merch. I then helped count inventory before closing time and had to fallow a cleaning list. Often times I sweaped, mopped, took out trash, and did the dishes. I also worked at the ticket booth and took calls for the theater. Sometimes if we were short staffed I would help clean the theaters and do bathroom checks and stock or clean the restrooms. Once a month the East park location had a major cleaning list and eveyone would have their own tasks to do. It was a lot of work working for the theater but I learned a lot from working there and met a lot of amazing people.
EDUCATION
Transfers student to UNL spring 2022, HR & Sociology Southeast Community College - Lincoln, NE
I started off at southeast Community College and got my minors in Sociology. I plan on transferring in 2022 spring of next year. I have even taken english composition and other classes that require students to write formal papers. I have taken biology, chemistry, and also Micro biology. My favorite thing while going to SCC was taking my sociology classes. It required a lot of formal papers but that is one of my strongest areas is writing and doing research for my formal papers.
GPA 3.3.
Minor in ssociology.
Dean's List Honoree, 5 semesters.
Volunteer, Red Cross.
High School Diploma
Lincoln Northeast - Lincoln, NE
I partook in certain extracurricular activities in high school after school such as track and also the art club. I took a lot of art classes and graduated with my class without failing a single class. I enjoyed higschool and partaking in french club after school as well.
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