Jody Erickson

adn1f6@r.postjobfree.com • https://www.linkedin.com/in/jody-erickson-311905196 • Ashland, OH • 419-***-****

Operations Leader

Known for leading performance turnarounds through improved process planning and training. Skilled in evaluating current operations, identifying improvement opportunities, executing change management and delivering improved performance and client satisfaction. Safety operations and quality planning experience. Trusted team leader, coach, and mentor who produces improvement through training and feedback. Former member of Army National Guard.

•Operations Management

•Problem Solving

•Human Resources

•Safety

•Team Leadership

•Process Improvement

•Compliance

•Quality Planning

•Budget Management

•Scheduling

•Logistics

•Coaching

Career Experience

Manager Home Office Delivery, DS Services of America/Crystal Springs, Akron, OH 6/2017 to 4/2020

Hired to turn around underperforming office. Established operations plan, including budget, performance goals, and compliance. Held responsibility for all aspects of people and process management, including route sequencing, vehicle maintenance, inventory, production, staffing, payroll, and employee schedules. Guided employee activity and provided training and coaching to promote safe performance improvements.

Increased delivery rate from 48% to 93%.

Earned promotion to Manager in September 2018.

Front Load Residential Driver, Rumpke Waste, Mansfield, OH 6/2013 to 4/2017

Drove commercial front load truck route. Evaluated route to identify most effective trip plan. Inspected vehicle before and after trips to ensure safe operations.

Professional Driver/Driver Trainer, Valley Transportation, Ashland, OH 10/2010 to 7/2013

Trained new drivers and drove Class A flatbed covered wagon.

Toolmaker, Ashland Precision Tooling, Ashland, OH 6/2006 to 12/2008

Served as CNC Operator, turned and ground tooling for hot forge.

Department Supervisor, Ohio Screw Products, Elyria, OH 4/2003 to 6/2006

Oversaw people, production, and equipment operations. Set up and operated machinery, including Brown & Sharpe single spindle screw machines and Servo cams. Assumed responsibility for programming all ServoCams in department. Wrote production schedules. Monitored quality outputs and customer satisfaction metrics. Conducted team member training.

Maintained 125%-140% of production targets through innovative new practices.

Refined processes and procedures to increase department quality.

Warehouse Manager, Tan-U-Tanning, Wooster, OH 3/2002 to 4/2003

Held responsibility for incoming stock and on-hand inventory, as well as logistics for incoming and outgoing shipments.

Tracked orders and completed loss claims and bills of lading as needed.

Assistant Supervisor/Team Leader, Amerascrew, Mansfield, OH 3/1998 to 6/2001

Oversaw all shop floor operations including tracking team performance to company goals. Prepared and operated equipment, including Brown and Sharpe Screw Machines, mills, punch presses, CNC machining centers and drill presses.

Built fixtures and Ball Loc fixture plates.

Education

Master of Business Administration/Human Resource Management, May 2021

University of Phoenix

Bachelor of Science in Business Management, 2019

University of Phoenix

Military Service

SPC/E-4, Ohio Army National Guard

Specialist, United States Army, Bosnia Blue Factory Firefighting Crew

Primary Leadership Development Course, scored 96%

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