Daniel Windecker

Knoxville, TN ***** 707-***-**** adn1er@r.postjobfree.com

BACKGROUND SUMMARY

Collaborative, dynamic, dedicated, and driven problem solver with 10 years of experience troubleshooting technical and mechanical issues. Innovative change management specialist with the proven success in maximizing customer service through streamlining processes and procedures with effective and efficient resolutions. Adept at remaining detail oriented and implementing analytical, team management, resource management and time management skills when building rapport with clients of diverse backgrounds. AREAS OF EXPERTISE

Desktop Support Computer Hardware Troubleshooting Cabling Field Service Electrical Repair

Equipment Repair Schematics Automotive Repair Blueprint Reading Environmental Protection Agency (EPA) Standards Advanced Product Quality Planning (APQP) OSHA Regulations TECHNICAL PROFICIENCIES

Operating Systems: Windows; MAC OS; UNIX

Applications/Services/Platforms:

PowerShell; Microsoft Office; VMWare; Group Policy; Networking:

TCP/IP; SMS/SQL; Ethernet; VPN; Novell; DECnet; Banyan; IS/OSI; Languages:

HTML; Java; JavaScript; C;

EDUCATION & CERTIFICATIONS

Associate of Science in Network Administration and Security Anticipated July 2021 South College – Knoxville, TN

CompTIA A+ October 2020

WORK EXPERIENCE

Air Conditioning Specialist 2 January 2018 – Present University of Tennessee – Knoxville, TN

• Ensure over 10 pieces of critical equipment on a 10000 sq foot campus runs properly

• Diagnose and repair Water Source Heat Pumps (WSHP) and Packaged Terminal Air Conditioner (PTAC) units, streamlining the units are used to condition housing and or offices on campus

Owner and Operator May 2016 – October 2017

Daniel’s Mobile Detailing –Solano county, California

• Launched successful business to service 3 clients per month in mobile auto detailing at client location

• Expanded revenue by 50% achieving $1000 on monthly basis Service Technician January 2017 – March 2017

OC Communications – Fairfield, CA

• Orchestrated cable installation in 2-3 customer homes daily, maximizing internet connectivity

• Directed repairs on technical cables and lines, troubleshooting issues to generate successful efficient solutions