OBJECTIVE

To provide management consulting services through the application of the expertise, market research, to facilitate the decision making process for the business partners so as to enable them maximize growth and sustainability.

EXPERIENCE

2020 To date

Balyejjusa and Company Advocates and Solicitors

Legal Assistant

Worked alongside Attorneys, administrative Assistants and fellow legal assistants on urgent cases and legal processes.

Managed accounts and client records, observing high levels of confidentiality

Handled office scheduling meetings

Prepared case summaries for mediation and court litigation

Coordinated trial exhibits by organizing materials and writing documents

Participated in the taking of witness statements

Completed document revisions. Document bundles, travel arrangements and billing of clients.

Wrote and filled pleadings with the magistrate court on schedule to ensure cases are handled successfully

Prepared interrogatory requests for admission, requests for production of documents and orders for examination and inspection.

Created highly researched and articulate, legal paper work, such as contracts and briefs.

Participated In drafting of employment contracts and revision of contract terms

Skills acquired

Legal research

Relationship building

Case management

Document preparation

Exceptional telephone etiquette

Negotiation

Quality Control

Work under pressure

Advanced word processing

Litigation support

Achievements

Promoted to a legal Assistant after 2 months of working as administrative Assistant on specialized projects in banking law and construction contracts

Mediated 12 SME cases and 6 of the cases did not proceed to the schedule Conference Memorandum

Director strategy, (2012-2017)

Uganda Business Clinics Initiative

Collaborated the lunch of 3 new products to expand the market share and generate 500,000 dollars in revenue

Continuously maintained and improved the company’s reputation in the markets served

Fairly participated in the survey leading to strategic positioning in the market

Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners

Over saw, preparation of marketing copy, images, emails and other incidental products

Leveraged industry trends and competitive analysis to improve customer relationships

Championed the business clinics model to set up 26 franchise branches to operationalize the retail clinics

Organized the best customer relationship award events in 2015 where Crane Bank (u) Ltd emerged the best customer in the SME category.

Engineered the 360 degrees Excellency awards which are organized annually in the four regions which make up Uganda mainland.

Asset Recovery Manager-2008-2012

Tide Financial Consultants Ltd. ( Money lenders and Recovery Agents)

Supervised staff carrying out collections, monitoring phone calls and demand notices

Trained and mentored new employees on collection collection methods, documentation requirements and performance strategies

Oversaw daily posting of payments t5o customer accounts

Visited premises of customers to directly collect payments.

Performed administrative tasks such as record keeping, writing correspondences and reports to the board

Negotiated with the corporate clients before files were referred to litigation and the success rate was 62% of the bad loan book.

Created daily and weekly c ash reports for accounting and management

Worked In conjunction with the head legal team to draft demand notes and reminders and where necessary, physical delivery were made to the local and international SME clients in the East African Region.

The average portfolio At Risk for the time I worked with the company was 3% of the total portfolio.

Credit manager,

Equity Bank Uganda Ltd

Review microfinance best practices and ensuring set policies and procedures are taken into account.

Ensure quality loan portfolio growth and draw strategies to follow up delinquent loans.

Chair daily credit approval & delinquency meetings.

Build credit staff capacity through trainings.

Prepare and present credit/delinquency reports to the senior management.

Forster a customer service culture and ethnics of professionalism, integrity amongst credit staff.

Achievements

Developed organization credit policy.

Lobbied management to automate the credit delivery systems.

Through team work, managed to grow loan portfolio

by 50% and reduce portfolio at risk to 3%

Leasing / Asset Finance officer. Uganda Microfinance Limited

Worked with the Head of Business Development to secure a financing grant with ASPS –DANIDA supervised by Bank of Uganda.

Grew the portfolio growth of the Asset Finance product from zero to 3.5billon Uganda Shillings in disbursements.

Rolled over the Asset Finance product throughout 25 branches in the country.

Frequently travelled throughout the country to assess the various capacity of clients

Trained credit officers at the branches who took over the management of the Asset Finance portfolio where the jurisdiction fell under their direct monitoring and supervision.

Deputy Teacher administration and Ngo management,

Buwenge modern senior secondary

Developed fundraisers and completed grant documentation to raise money for children with disabilities

Supervised student teachers by mentoring them in lesson, and classroom management and activity organization.

Worked cooperatively with teachers, administration and parents to ensure that the contracts signed for repayment of Ngo funds are made just in time.

Worked as a mediator and chief counsellor in resolution of conflicts between and amongst the staff.

Promoted the use of the physical domain during learning

EDUCATION

2016-2020

Uganda Christian University, Kampala, Uganda, East Africa

Bachelor of Laws (LLB),

Post graduate Diploma in Management,

Uganda Management Institute

2008-2010

Bachelor of Education, Economics, Psychology, comparative Education

1999-2003

Other short Trainings

Small and Medium Enterprise Appraisal and Monitoring

(Facilitated by UML training department)

Health Providers Credit Training

(Facilitated by Enterprise Uganda)

Agricultural Lending and Micro leasing

(Facilitated by Uganda Institute of Bankers)

Customer Care training

(Facilitated by Free to Grow –South Africa

Core Competences

Effective communication skills

Excellent customer services.

Good analytical skills

Adaptability, flexibility and ability to adjust to changes.

Team work and cooperation

Ability to work under pressure under minimum supervision.

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