Showroom Manager Sales Trainer
Resume:
SANDRA W. KENNEDY
Norfolk, VA 23518
OBJECTIVE: To work and grow in a mutually beneficial environment that optimizes my experience and skills in sales, training and management.
PROFESSIONAL SUMMARY: A successful sales/management professional with solid and diversified skills including owning and operating three profitable franchises. EDUCATION: Business Administration, Morse School of Business, 1988 Psychology, University of Lowell, 1983
High school Diploma, Conard High School, 1979
CAREER EXPERIENCE
SLEEP NUMBER BY SELECT COMFORT
701 Lynnhaven Pkwy
Virginia Beach, VA 23452
12/19/2013 – Present
POSITION: Sleep Expert
Primary duties and responsibilities include but are not limited to the following:
To improve people’s lives through better sleep
SLEEPY'S SLEEPY'S
685 Iyannough Road 1099 Independence Blvd
Hyannis, MA 02601 Virginia Beach, VA 23455
03/2008 – 4/2012 4/2012- 12/06/2013
POSITION: Showroom Manager/Sales Trainer
Primary duties and responsibilities include but are not limited to the following:
Assess customer needs and present prospects with enough education regarding mattresses/accessories to make an intelligent decision to make their purchase immediately.
Close and maximize as many sales as possible at the greatest profit for the company.
Evaluate, reform and implement new sales strategies and techniques to increase sales and profits based on the changing economy and the changing consumer.
Provide impeccable customer follow up, customer service.
Design and implement successful referral program.
Perform all necessary tasks in managing daily business including overall opening and closing of the showroom, daily inventory, sales, customer pickup and delivery reports.
Provide weekly regional consultations/evaluations for Mattress Professionals to increase sales performance
Provide in store training and evaluation to Mattress Professional Trainees Major Accomplishments:
Achieved number one sales ranking for three consecutive years in the South Boston Region
Recognized as the most requested Training Manager South Boston Region as well as Tidewater
Consistently recognized for highest level of gross profit in the region
Increased store volume from 1.3 million to 2.7 million between 2009- 20011
Increased yearly store gross profit average from 53.7% to 58.1% between 2009-2011 CURVES FOR WOMEN CURVES FOR WOMEN CURVES FOR WOMEN 55 Southwick Road 1029 North Road 380 New Hartford Road Westfield, MA 01085 Westfield, MA 01085 Barkhamsted, CT 06063 05//2002 – 12/2005 10/2001 – 07/2005 01/2001 – 1/2008 POSITION: Owner/Operator
Primary duties and responsibilities include but are not limited to the following:
Starting, operating, and maintaining a successful women’s weight loss and fitness business through the sale of memberships.
Providing exercise, health and nutritional seminars as well as one on one consultation to prospects and clients.
Formulating, marketing and implementing strategies to increase sales.
Coordinating, organizing and participating in promotional displays and events to benefit the community as well as generate prospects.
Interviewing, hiring, and training employees to solicit and procure leads, execute telemarked programs, set appointments, close sales, and promote client satisfaction.
Providing ongoing motivation, support, and direction to staff and customers. Major accomplishment:
Sold 1100 memberships in less than six months in three different locations.
Brought three separate franchises to a profitable position in less than one year. FOX INSTITUTE OF BUSINESS
99 South Street
West Hartford, Connecticut 06110
08/1996 – 12/2000
POSITION: Admissions Representative
Primary duties and responsibilities included but were not limited to the following:
Interviewing and administering qualifying admissions exams to potential students,
Providing tours and assisting prospective students/parents in choosing appropriate educational programs at a business school.
Converting telephone and/or walk-in inquiries to on-site appointments and closing sales.
Working closely with the Financial Aid, Education, and Job Placement Departments to ensure the eventual graduation and success of the students on board.
Telemarketing and cold calling to solicit and procure supplemental leads.
Working directly with the Dean of Studies, Director of Admissions, CFO, and CEO to help facilitate important events such as staff meetings, outside promotions, student/parent/teacher conferences, orientation, and graduation ceremonies.
Major Accomplishments:
Succeeded in achieving “Top Sales Producer” within four months of employment.
Grossed 1.2 million in sales first year of employment and finished with 2.8 million in gross sales for the last year.
ADDITIONAL SALES EXPERIENCE:
Pre-need burial and cemetery sales
Time share real estate sales
Rainbow vacuum cleaners
*References available upon request*
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