Ellen Nelson

919-***-****

adn17q@r.postjobfree.com

June 11, 2021

OBJECTIVE

Hard-working professional with 21 years of experience and proven knowledge of customer loyalty, in-store promotions, and loss prevention. Aiming to leverage my skills to successfully fill the Insurance Specialist/Collections/Front Desk role at your company.

Meetings and Workshops I have Experience With:

Insurance workshops

Electronic billing

PHO Meetings

HIPPA Compliance Meetings

Education:

Littlefield High School

June 1980

High School Diploma

Employment History:

Sales Associate Big Lots

May 2010- March 2015

Compute sales prices, total purchases, as well as receive and process cash or credit payment.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Place special orders or call other stores and locate desired items.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, balancing cash drawers, and making deposits.

Cashier Food Lion

April 2008- June 2009

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipt, refund, credit, and change due to customers.

Answer customers' questions, and provide information on procedures or policies.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that it is balanced.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Accounts Payable/ Receivable Alotech

September 2006- February 2007

Operate computers programmed with accounting software to record, store, and analyze information.

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Reconcile or note and report discrepancies found in records.

Match order forms with invoices, and record the necessary information.

Perform general office duties such as filing, answering telephones, and handling routine correspondence.

Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.

Insurance Specialist/ Collections William E. Hall, M.D., P.A,

May 2002- March 2004

Locate and notify patients of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Arrange for debt repayment or establish repayment schedules, based on patients' financial situations.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Answer patient’s questions regarding problems with accounts.

Record information about the financial status of patients and status of collection efforts.

Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased patients.

Receive payments and post amounts paid to patient accounts.

Contact insurance companies to check on the status of claims, payments, and write appeal letters for denial on claims.

Business Office Manager Sanford Primary Care Center

June 1997- April 2001

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Operate office equipment, such as voicemail messaging systems, use word processing, spreadsheets, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Complete insurance or other claim forms.

Transmit correspondence or medical records by mail, e-mail, or fax.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Maintain medical records, technical library, or correspondence files.

Insurance/ Collections Central Carolina ENT

Feb 1995 – Jun 1997

Arrange for debt repayment or establish repayment schedules, based on patients' financial situations.

Locate and notify patients of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Advise patients of necessary actions and strategies for debt repayment.

Confer with patients by telephone or in-person to determine reasons for overdue payments.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Answer patient’s questions regarding problems with accounts.

Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased patients.

Receive payments and post amounts paid to patientaccounts.

Contact insurance companies to check on the status of claims, payments, and write appeal letters for denial on claims.

References available upon request.

Contact this candidate