Service Supervisor Food
Resume:
August 5th, 2021,
Dear Hiring Manager,
As an experienced and solution-focused professional with more than 10 years of experience in food service operations and staff leadership within healthcare facilities, I am prepared to significantly contribute to meet goals.
My background encompasses overseeing food service operations and teams to ensure outstanding dining experiences for customers, visitors, and employees while ensuring adherence to budgetary guidelines and sanitary/health regulations. From maintaining inventories and evaluating customer feedback to leading highly motivated staff and driving first-rate quality assurance. I excel at providing an exceptional level of customer satisfaction and retention while containing expenses and minimizing waste.
Highlights of my experience include…
Managed daily operations, food and menu preparation, budgeting, staff training and development, and purchasing / inventory management for long-term-care, nursing home, and specialty care dining facilities serving between 300 and 450 customers each day.
Overseen food preparation methods, portion sizes, garnishes, and meal presentation to ensure appealing and enticing dining choices
Supervised the serving line to guarantee each customer received restaurant-quality food and a superb dining experience
Developed and continually revising policies and procedures to improve kitchen efficiency and productivity
Demonstrate solid time management, leadership, communication, and organizational skills
I possess outstanding communication, presentation and negotiation skills, with a great ability to excel in action-oriented roles. I appreciate the courtesy that you have extended in reviewing this letter and anticipate a personal meeting with you where I can demonstrate my enthusiasm in becoming an integral part of Food Time. Please contact me at 647-***-****, or email: adn112@r.postjobfree.com
Thank you for your time and consideration.
Sincerely,
Anjanie Kissoonsingh
Enc: Resume
ANJANIE KISSOONSINGH
3488 Beau Rivage Crescent
Mississauga, Ontario L5L 5H6
Phone: 647-***-****
Email: adn112@r.postjobfree.com
OBJECTIVE: Highly experienced professional with practical experience seeking a Food and Nutrition Manager position with a company that will enable the application of exceptional food utilization, presentation, and quality.
KEY QUALIFICATIONS
FOOD SERVICE MANAGER Prima Care Living – Burton Manor Oct. 2019 – Mar 2021
Planned, organized and managed dietary in accordance with company operational policies and requirements
Provided strong leadership, direction and guidance ensuring food quality standards and customer service expectations are met
Excellent communication skills, both verbal and written
Interacted regularly with residents and clients and provided excellent customer service
Proven ability as manager and team player
Efficient at managing time and resources in a fast-paced environment
Inventory management, including first in, first out rotation and ordering
Problem-solving Skills
Commitment to excellent customer service
Experience catering large events
Eye for detail
PROFESSIONAL EXPERIENCE
SUPERVISOR / MANAGER
Strong experience in leading a team within a unionized environment with over ten (10) years’ experience in a Geriatric and Long-Term Care Facility
Focused on providing excellent services and meals to residents and clients within the home
Assigned and hired new staff, conducted performance appraisals and implemented training
Coordinated work assignments to promote excellent operation, and fostered positive employee engagement and team building
Coordinated all activities related to the provision of nutrition and food services for residents of the Long-Term Care Facility and Community Support Services program
Contributed to the development of a divisional menu, oversight of inventory, ordering and receiving storage of food, beverages, equipment and supplies
Monitored food preparation methods, portion sizes, food delivery and overall presentation of meals, snacks and nourishments
Investigated and resolved complaints regarding food quality and services, using FIFO provided meals in accordance with resident preferences and need
Ability to work well without supervision alone and as part of a team
Experience supervising and training others in a food-service setting
ANJANIE KISSOONSINGH
3488 Beau Rivage Crescent
Mississauga, Ontario L5L 5H6
Phone: 647-***-****
Email: adn112@r.postjobfree.com
work experience (contd.)
RUNNYMEDE HEALTHCARE
Reinforced compliance was met with set menus following standardized recipes and production forecasts
Reviewed and checked all assigned areas frequently for contractual compliance and efficiency of delivery of services to students
Assisted in the development and execution of new and revised policies and procedures affecting food services
Demonstrated excellent ability leading teams with strong high performance
Thorough knowledge of unionized work environments and managing relationships
Excellent ability to develop and provide effective coaching to employees
Excellent knowledge of nutritional guidelines and applicable legislation including Long Term Care Homes Act and Regulations, HACCP, Occupational Health & Safety and Public Health requirements
Strong knowledge of financial management ensuring compliance with budget expectations, including purchasing of food, supplies and equipment
Demonstrated the flexibility and ability to coordinate alternate work schedules to ensure all shift coverage
Maintained high standards of Department sanitation and safety that ensures compliance with all regulatory and facility guidelines
Training of employees and new hires to ensure smooth operation
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
WORK EXPERIENCE
FOOD SERVICE MANAGER Prima Care Living October 2019 – Mar 2021
FOOD SERVICE SUPERVISOR Runnymede Healthcare June 2018 -Nov 2018
FOOD SERVICE SUPERVISOR Holland Christian Homes June 2008 - March 2017
EDUCATION AND TRAINING
George Brown College
Diploma: Culinary Management
Diploma: Food and Nutrition Management
CPR and First Aid Training
CSNM Certified
Dufferin Peel Adult Learning
Microsoft Office Suite, Accounting
Sheridan College
Office Procedures/computers
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