Project Administrator Office
Resume:
CURRICULUM VITAE OF
LERATO SARONAH RAMAILA
PERSONAL INFORMATION
Name: Lerato Saronah
Surname: Ramaila
Date of Birth: 30 November 1992
Languages: English, Afrikaans, Zulu, Sotho
ID number: 921**********
Residential Address: 1426 Eastern Road
Evaton
Vereeniging
1982
Contact Numbers: 072-***-****/079-***-****
EDUCATION
Institution: Midrand High School
Highest grade Passed: 12
Subjects English
Afrikaans
Maths
Visual Arts
Business Studies
History
Year 2010
Institution: eSTUDY
Subjects National Diploma: Human Resources Management and Practices
Year 04/03/2019 to 08/12/2020
TRAINING:
Institution Metropolitan Health
Course Client Service Agent Training
Duration Six Weeks
COMPUTER SKILLS
Ms PowerPoint, Ms Outlook, Ms Word, Ms Excel, tier.Net
WORK EXPERIENCE
Employer: Miets
Duration: Jan 2020 – March 2020
Position: Data Capturer
Duties: Back and live capture data of all students
Carry out data quality assurance on Outreach reports and compile monthly
consolidated report
Verify and clean client data ensure completeness and correctness of data
and/or records
Capture all relevant student’s data relating to sexual health from
paper files onto the relevant electronic data base on a daily basis
Obtain guidance from supervisors / managers in case of uncertainty about
patient data entry.
Ensure data corrections and obtaining of missing data in individual patient
files, both electronic and paper files.
Assist with data cleaning whenever required.
Employer: Anova Health Institute
Duration: Sep 2016 – 08 May 2018
Position: Key Populations Data Capturer
Duties: Back and live capture data of all patient documentation
Carry out data quality assurance on Outreach reports
and compile monthly consolidated report Label and file demographic forms
and HCT supporting documents including all consent forms
Verify and clean client data ensure completeness and correctness of data
and/or records
Capture all relevant patient data relating to Key Populations services from
paper files onto the relevant electronic data base on a daily basis, including
data relating patience who have tested for HIV
Obtain guidance from supervisors / managers in case of uncertainty about
patient data entry.
Compile Data Verification Report of the electronic/paper patient register/
database weekly
Make correction of errors and double-checking of queried data on the relevant
electronic/paper patient register/database within 1 week of identifying and/or
receiving queries.
Identifying and consolidating duplicate patient files, both electronic and paper
files.
Ensure data corrections and obtaining of missing data in individual patient
files, both electronic and paper files.
Assist with data cleaning whenever required.
Employer: Right To Care
Duration: February 2016 – September 2016
Position: Tier.Net Data Capturer
Duties: Capture data of all patient documentation on Tier.Net
Verify and clean patient data
Work with site staff to ensure accurate completion of
forms/files and to rectify any problems
Maintain a logical filing system of patient forms
Coordinate timely transfer of patient forms from appropriate
site to regional or head office
Compile records, reports and statistics
Maintain the quality of the electronic patient data and paper
files to the standard required for the programme
Reason for leaving Got a permanent Job
Employer: Intelligent Distribution Solutions
Duration: November 2014 – January 2015
Position: Junior Office Administrator
Duties: Handling the Switchboard
Welcoming Clients and offer refreshments
Take messages and email them
Filling, Faxing, Receiving and distributing Mail
Liaising with Clients regarding their applications
Processing Clients application
Respond to queries on the phone and on email
Reason for leaving: Temp Position
Employer: Metropolitan Health
Duration: September 2011 - December 2012
Position: Client Service Agent
Duties: Client Service Front Desk assistance
Responding to Telephonic Enquiries [Inbound and Outbound Call centre
Resolution of First Line enquiries and issuing feedback to Clients
Adhere and deliver on set SLA within the department
General Administration
Effective distribution of Pending enquiry escalations and following through on
the resolution thereof
Reason for leaving: Contract ended
REFERENCES:
NAME
DESIGNATION/COMPANY
NUMBERS
Thabo Mahlangu
Manager
Intelligent Distribution Solutions
Thandi Xaba
QA
Medikredit Healthcare Solutions
Katiso Maphepha
Team Leader
Right To Care
Ponalo Kekana
Project Administrator
Anova Health Institute
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