Bronia Figueroa

Cell Phone: 616-***-**** Email address: adn0sg@r.postjobfree.com Wyoming Resident

PROFESSIONAL EXPERIENCE

BETHANY CHRISTIAN SERVICES, Grand Rapids, MI

Certified Interpreter and Translator 11/2016-Present

Provided interpretation for over 1000 clients for trainings, home visits, medical appointments, therapy sessions, and court

Translated medical documents, educational forms, legal and social documents from Spanish to English

Obtained community interpreter certification from Bethany Christian Services

CHARTER COMMUNICATIONS, Grand Rapids, MI

Customer Service Representative, 02/12/2017-02/12/2018

Successfully encouraged over 80% of clientele to continue with cable services

Communicated in Spanish and English to various clientele

Effectively motivated clients to refer their friends and family to receive cable services

PRIVATE COMPANY, Havana, Cuba

Tour Guide 01/01/2014 - 08/01/2016

Led groups of 60+ people around the building, answering questions while maintaining authority through the end of the tour.

Established personal relationship with clients, thus advertised new tours to them.

Answered phone calls from guests and other callers.

EDUCATION TEACHER, Havana, Cuba

Linguistics Teacher 01/01/2012 - 08/01/2016

Planned and implemented lessons that will positively increase vocabulary and sentence structures.

Performed placement tests, student observations and student assessments.

Developed curriculum for young students.

EDUCATION

Universidad de Havana Cuba

Bachelor’s Degree 2015

Community Interpreter Trainer, 2020

CCHI Certified Healthcare Interpreter

High School, Havana Cuba

High School Graduate 2009

ADDITIONAL SKILLS

Fluent in Spanish and English

Certification in Interpretation and Translation

Available to work full time

Strong work ethic

Proficient with MS Word, Excel, and PowerPoint

Administrative experience

Teacher and Trainer

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