ANTHONY PHILLIP VINING JR
Highly qualified and analytical professional, with more than 11 years’ experience in network engineering, architecture, and implementation. Take pride in ability to effectively combine corporate objectives and values with personal and professional goals and work ethics.
PROFESSIONAL EXPERIENCE
2nd Centrury/ Ventura county health care agency
Desktop support Oct 2018 – Jan 2019
Responsibilities:
breakdown the equipment (CPU, Monitor, Printer, power cables…etc) and place them on moving carts for the moving company that will then transport them to their new location.
At the new location, they will reassemble the equipment on the new desk.
Public Health hardware deployments (including all phases of pre-deployment preparation), end of life hardware processes, work queue management, inventory.
Provides technical assistance for user interface of office systems
provide systems maintenance and repair.
troubleshoot ongoing department/agency problems associated with automated office systems and refer repairs to Information Systems staff.
Incident Management, hardware deployment, win10 upgrades, 1803 installations, software installations, re-imaging, troubleshooting printers.
Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
Collaborate with existing vendors to evaluate the new technology that is available and make recommendations to management on using that technology
Consult with IT support and design departments to make sure that network expansion projects are in line with the company’s plans
Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
•Manager in a timely manner when further escalation is required Handles escalations from customers, colleagues and outsourced vendors; informs the IT&S Affiliate
• Responsible for the continuous improvement of services and processes
• Acts as an onsite liaison for all IT Operations staff (Telecom, Infrastructure, Security, etc.)
• Identifies other areas for improvement to further increase customer satisfaction
• Serves as local POC pertaining to IT Services and Infrastructure escalations
• Support new user and termination of equipment
local contact for IT Security issues and activities
Planning Process for IT Operations
• Maintaining required documentation for all on-site IT equipment
• Takes corrective action for local IT issues
BHLC – OXNARD, CA
Senior Systems/Desktop Support March 2013 – Present
Implementation of variety of firewalls for clients including: Sonicwall, Palo Alto, Cisco Meraki, Cisco ASA, Fortinet, VMware vShield
VMware environment implementation and maintenance for clients, which includes setup of SAN
Plan, configure, and migrate to Microsoft Exchange environments to Office365
Work in team to complete variety of projects
Configure policy based routing on Layer 3 switches such as Cisco, HP, 3com
Microsoft Hyper-v cluster host implementation and maintenance, which includes setup of SAN
Closely work with clients and their IT staff to analyze system requirements, needs and plan project and implement
Implementation and configuration of Microsoft DFS for File servers
Design and Implement Wireless Infrastructure which include isolation of different networks, such as guest wireless, teachers VLAN, student VLAN for schools
Active directory cleanup for clients, which includes moving away from scripts and only utilizing GPO policies
Plan and configure network diagrams for migrations and execute the migration(s) for clients
Windows server upgrades from 2003, 2008 to Microsoft Windows server 2012
Plan, configure and migrate to Exchange 2013 server
Deploy Meraki tool to manage workstations
Maintain and implement different backup solutions based on the client: Veeam, VMware data recovery, Symantec, ArcServe
Microsoft Remote Desktop Services (RD) cluster setup using Microsoft Server 2012
Troubleshoot application, network, system issues for clients
Assist clients to adhere compliance in there industry such as HIPAA for Healthcare clients
Support client IT staff, as the level 3 escalation point
Install and maintain network availability, performance monitoring and notification systems
Analyze, audit and implement network security and network threat protection
Configuration of remote client vpn utilizing firewall and active directory for user logins
Design and deploy network infrastructures using different switches: HP, Cisco
Analyze information to determine, recommend, and plan layout for type of computers, servers and peripheral equipment modifications.
Assist clients with Microsoft SQL server configurations
Responsible for creating and updating IT-related documentation (Policy manuals, Procedures manuals, Training manuals, Hardware/Software changes, and Down-Time logs)
Design and implement disaster recovery solutions
•Manager in a timely manner when further escalation is required Handles escalations from customers, colleagues and outsourced vendors; informs the IT&S Affiliate
• Responsible for the continuous improvement of services and processes
• Acts as an onsite liaison for all IT Operations staff (Telecom, Infrastructure, Security, etc.)
• Identifies other areas for improvement to further increase customer satisfaction
• Serves as local POC pertaining to IT Services and Infrastructure escalations
• Support new user and termination of equipment
local contact for IT Security issues and activities
Planning Process for IT Operations
• Maintaining required documentation for all on-site IT equipment
• Takes corrective action for local IT issues
RH Company – Torrance, CA
Senior Systems/Desktop Support July 2004 – March 2013
Execution, migration from VMware ESX to vSphere
Plan, configure, and migrate to Microsoft Exchange 2010, Microsoft Exchange DAG
Implementation of Microsoft DFS for company fileserver
Design, test and implement Primary and Backup Domain Controllers
Create Domain Forests, DHCP and Backup DHCP, create DNS, manage users and groups, as well as assign rights and permissions
Examine and develop group policy objects to automate user activity
Manage and configure boot image files, and write Access Control Lists for security purposes
Lead in configuring and managing VOIP phone system deployment for internal and external users
Configure, deploy, maintain Blackberry Enterprise Server
Install and maintain network availability, performance monitoring and notification systems
Analyze, audit and implement network security and network threat protection
Responsible for maintenance and addition of any Remote VPN client, and Site-to-Site VPN Tunnel
Install and configure several new Windows servers using Windows 2003 and 2008
Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
Collaborate with existing vendors to evaluate the new technology that is available and make recommendations to management on using that technology
Consult with IT support and design departments to make sure that network expansion projects are in line with the company’s plans
Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
•Manager in a timely manner when further escalation is required Handles escalations from customers, colleagues and outsourced vendors; informs the IT&S Affiliate
Responsible for the continuous improvement of services and processes
Acts as an onsite liaison for all IT Operations staff (Telecom, Infrastructure, Security, etc.)
Identifies other areas for improvement to further increase customer satisfaction
Serves as local POC pertaining to IT Services and Infrastructure escalations
Support new user and termination of equipment
local contact for IT Security issues and activities
Planning Process for IT Operations
Maintaining required documentation for all on-site IT equipment
Takes corrective action for local IT issues
NCR –VENTURA, CA January 2008 – February 2009
System Desktop Support
Spearheaded in Deployment of Active Directory
Deployment of Cisco Voice Over IP Phones / System
Deployment of Microsoft Exchange 2007
Configured, and deployed security for remote access users using Dialup VPN
Maintained multiple servers and replications (DHCP, DNS, DFS, Users)
Installed and configured several new Windows servers using Windows 2000, and 2003
General Helpdesk Activities (Desktop Support, VOIP Phone Support)
Installed, configured, and deployed Blackberry Enterprise Server
Configured Symantec Antivirus servers for maintaining current virus definitions on workstations and servers
In charge of all Blackberry Devices
Monitored Voice/Data Traffic using variety of tools
Administrated Reynolds & Reynolds System
Created Group Policies scripts to automate user activities
Created and maintained backup strategies using Symantec BackupExec
Responsible for creating and updating IT-related documentation (New Hires, Terminations, Policy manuals, Procedure manuals, Training manuals, Hardware/Software changes, and down-time logs
Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment
Collaborate with existing vendors to evaluate the new technology that is available and make recommendations to management on using that technology
Consult with IT support and design departments to make sure that network expansion projects are in line with the company’s plans
Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
HP - Company
– Glendale, CAFebruary 2003 – May 2004
Network Administrator (Consultant)
Reinstalled and configured Windows 2000 server
Performed extensive product research and produced recommendations on new hardware
Updated existing workstations
Developed a proper Active Directory Network
Reviewed and implemented firewall and other security measures
Implemented training course for new recruits — speeding profitability
Created a Virtual Private Network for home users of the CAD Care program
Database trouble shooting, including Access, and FoxPro
•Manager in a timely manner when further escalation is required Handles escalations from customers, colleagues and outsourced vendors; informs the IT&S Affiliate
Responsible for the continuous improvement of services and processes
Acts as an onsite liaison for all IT Operations staff (Telecom, Infrastructure, Security, etc.)
Identifies other areas for improvement to further increase customer satisfaction
Serves as local POC pertaining to IT Services and Infrastructure escalations
Support new user and termination of equipment
local contact for IT Security issues and activities
Planning Process for IT Operations
Maintaining required documentation for all on-site IT equipment
Takes corrective action for local IT issues
TECHNICAL SKILLS
Operating System/Software: Meraki Switching and access points, Cisco, Citrix, Microsoft Lightswitch, Arcserve Backup, Microsoft Exchange 2007/2010, Microsoft Server Family (NT, 2000, 2003, 2008, 2012), SQL Server 2005/2008/2012, Microsoft Visual BASIC Macromedia Flash, Blackberry Enterprise Server, Macromedia Dreamweaver, Adobe Photoshop, and Adobe Image Ready, Advanced knowledge of Microsoft Office Suite (Excel, Word, Access, and PowerPoint), Extranet/Intranet Web Programming (ASP, PHP, Remote Scripting), Macromedia Suite
Hardware: Cisco Firewalls, Cisco Routers and Cisco Switches, HP POE Switches, HP P2000 SAN, P4000 SAN, P4500 SAN, Sonicwall NSA 2400, 3500, E5500, Nortel, Sonicpoint, Wireless, Meraki Wireless, Rokus
EDUCATION
VENTURA College
Business Administration
OXNARD College
Computer Information Systems
LAN WAN PROFESSIONAL
NETWORK / SYSTEMS/ DBA
5+ years’ desktop engineering experience
Demonstrated ability in desktop and systems design
Proven ability to offer high level desktop support in an enterprise environment