End Cashier Customer Service

Debra Beaman

***** *** ********* *** *******, LA 70403 Cell: 985-***-****

*************@*****.***

Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Highlights

• High customer service standards

• Dedicated to process improvement

• Conflict resolution proficiency

• Devoted to data integrity

Accomplishments

Exceeded corporate target for customer satisfaction for 12 months in a row. Experience

Front End Cashier 3/2015

Albertsons LLC

• Offered exceptional customer service to differentiate and promote the company brand.

• Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

• Built customer confidence by actively listening to their concerns and giving appropriate feedback. Driver 5/2014- 2/2015

Renzenberger Inc Lenexa, Kansas

• Transporting Rail workers safely to their destinations

• Inspect vehicle for safety issues

• Maintain company vehicles

Customer Service Representative 7/2012-5/2014

Asurion Inc Nashville,Tennessee

• Made reasonable procedure exceptions to accommodate unusual customer requests.

• Provided accurate and appropriate information in response to customer inquiries.

• Demonstrated mastery of customer service call script within specified timeframes. Overnight Cashier 4/2012-7/2012

Wal-Mart Inc Longview,Texas

• Offered exceptional customer service to differentiate and promote the company brand.

• Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

• Built customer confidence by actively listening to their concerns and giving appropriate feedback.

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