Apr **** - Current
JACKSON, MS
STAFFORD, TX
Jan 1992
Clinton, MS, USA
Jan 1994
Clinton, MS
JAMES E. ABRAHAM II
Professional Summary
High-performing Business/Finance Manager experienced in fast-paced, customer-facing environments. Mentor and train teams to achieve sales and revenue goals. Initiate improvement strategies, motivate team, and develop employees' customer service and sales skills. Organizational leader able to efficiently supervise workflow processes, set targets, and make associates accountable for achieving personal and team goals.
Skills
Financial management Sales enablement
Sales process development P&L tracking
Customer relationship development Staff training
Experience
Finance Manager
MAC HAIK FORD
Increased per-deal revenue by reviewing paperwork, offering incentives, and persuasively encouraging customers to sign up for additional services. Planned and coordinated process improvements and new initiatives, including introduction of new products and services.
Helped sales department achieve goals with effective use of sales abilities and good understanding of dealer needs.
Provided service to customers and prospects seeking loans by providing right loan products that met their needs.
New Car Sales Director
HELFMAN FORD
Prioritized coaching and performance management efforts to have greatest overall impact on business results.
Provided supplemental support to sales team by stepping in to answer questions and handle issues. Set goals and tracked progress, leading team to achieve and exceed sales quotas. Coordinated and led regular sales meetings with focus on increasing productivity and teamwork. Recruited, hired, and trained team of skilled automotive salespeople. Inspected sales activity and effort among sales associates to verify quality and quantity of sales met company expectations.
Education
Bachelor of Science: Business Management
Mississippi College
MBA: Business
Mississippi College
164 GRACE DRIVE, FLOWOOD, MS 39232
**************@*****.***