Credit Analyst Branch Manager

KRISTI COLLINS

** ******** ** ********, ** ***** · 207-***-****

adn0gq@r.postjobfree.com

Customer-oriented individual offering many years of experience in retail operations and sales. Organized and adept at prioritizing daily tasks and follow through to achieve performance and productivity goals. EXPERIENCE

JUNE 2016-CURRENT

RETAIL SALES SPECIALIST- SPECTRUM ROCKLAND, ME

● Deliver polite and positive service to every customer by closely monitoring accounts and offering constructive guidance

● Exceed monthly sales goals for all core KPI’s (Cable, Internet, Phone and mobile)

● Oversee daily activity to ensure following all compliance requirements in store

● Assist and implement plans to ensure goals are met for the store

● Assist in developing team members to exceed monthly sales goals SEPTEMBER 2006 – MAY 2011

BANK OF AMERICA, ASST BRANCH MANAGER, SALES & SERVICE MANAGER, SENIOR CREDIT ANALYST II

● Manage day to day activities of branch

● Development and assessment of staff

● Commercial/Consumer business development

● Exceed monthly sales goals

● Preparation of mortgage and home equity loans

● Customer problem resolution

● Credit counseling & financial advisory

● Ranked #7 in division in sales and goals out of 275 lenders EDUCATION

FAYETTEVILLE COMMUNITY COLLEGE

Associate Degree/Business Magement

SKILLS

● Excel, Microsoft Word, PowerPoint

● Graduate of “the customer Program”

● Certified Lending Authority

● Self-Starter

● Motivated and Detail Oriented

2

Contact this candidate