RESUME

Siva Rama Krishna Reddy. Mamilla

:089********

adn0fy@r.postjobfree.com

CAREER OBJECTIVE:

To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience & a highly organized and hard-working individual looking for a responsible position to gain practical experience as well better financial position.

Work Exposure:

Company: Sutherland Global Services

Project: HUMANA (Contract Loading)

Process: Healthcare External Quality. (As a process Associate)

Department: Healthcare

Designation: Sr Associate

Experience: From October -13 to Dec-18

Job Profile:

• Job Responsibilities: Serves medical insurance customers by determining insurance coverage; examining and resolving medical claims; documenting actions; maintaining quality customer services; ensuring legal compliance. Span of 2 years I am selected as Quality Analyst.

• Responsibilities of the job include: determining, negotiating and agreeing on in-house quality procedures, standards and specifications. assessing customer requirements and ensuring that these met.

• Preparing weekly and monthly quality reports for the team.

• Conducting weekly quality team huddles to make sure that everyone on same page for new process updates and we will discuss about weekly audits.

• To improve quality, we will take feedback sessions based on the team Quality Score.

Work Exposure:

Company: KFintech Pvt Ltd

Project: Mutual Funds (MALAYSIA)(MANULIFE )

Process: Global Fund Services.

Department: Finance

Designation: Executive(MIS)

Experience: From Feb -19 to Till Date

Job Profile:

• Preparing weekly and monthly & Daily reports

• Process, store, and disseminate data or information to support the management

• Daily reports checking with Zero errors, those reports need share with Clients on daily basis.

Education Qualification

Course

Which college

University /Board

Percentage

Year of passing

B.Sc. Computers

KVR College

Nandigama

Acharaya Nagarujna University

65%

2006-2010

Intermediate (MPC)

Krishi Junior College

Nandigama

Board of Intermediate Education

55%

2003 – 2006

SSC

Z.P.H School

Konayapalem

Board of Secondary Education

53%

2002-2003

HOBBIES:

•I love listening music

•I am very much admire on traveling

Technical Skills:

Computer Skill : MS OFFICE

Operating System : Upgraded Windows

Typing Speed : 30 wpm

Current CTC : 3.0 PA (include Waivers)

MY STRENGTHS:

Learning agility: Quick learner

Tolerance: Stress tolerance

Critical thinking: Decision making skills & Coaching people Teaching

Creating Ideas Creativity

Positive Attitude Creating a positive work environment.

I hereby declare that the above information given by me is true to the best of my knowledge.

Place : Hyderabad

Date : (M.S.R.K.REDDY)

Contact this candidate